Answer Line http://forums.pcworld.com/index.php Fri, 20 Nov 2009 21:23:08 +0000 30 Nasty Virus Will Not Go Away http://forums.pcworld.com/index.php?/topic/71429-nasty-virus-will-not-go-away/ I got a big problem. fixing my sister computer norton 360 out of date. updated it ran scan and still have problem. big black box says COMPUTER IS INFECTED IN RED. Try running spy bot, and sometimes computer crashes. fake antivirus messages keep popping up. Tried to remove, eventually icons disappear behind a pink screen. cannot go into safemode. what can I do, need to so something at start up when booting, the only way. help anyone help! Fri, 20 Nov 2009 16:26:19 +0000 http://forums.pcworld.com/index.php?/topic/71429-nasty-virus-will-not-go-away/ Hp Laptop Wont Boot http://forums.pcworld.com/index.php?/topic/71391-hp-laptop-wont-boot/
I don't know whats "inside" but this is an HP Pavillion Entertainment PC. XP MediaCenter Edition 2006. Product: HP Pavillion dv60000.

He is a non geek so he hasn't added any new hardware. As far as I know he bought it off the shelf and is running a stock system.

He runs this mostly at home through a wireless network going through a router. He has two kids who also have there own computers. There comps are running fine. I suspect one of them downloaded/installed something that could be conflicting with something else.

When you turn this laptop on, it goes to the screen that asks to start in Safe Node, Safe Mode with Network, Last known configuration etc.

We have tried to boot this machine by using all of these options and it acts like it wants to boot, but always returns to this screen. I sure want to help him out. As much of a geek as I think I am, I can't even get it to boot in Safe Mode. If I could I might have a chance.

Any ideas on where I could start. He doesn't have hundreds of dollars to take this to the comp shop for a diagnosis. If I could get into it, I might beable to help.

I'd sure appreciate any advice on where to start.

As always thanks in advance. I have the laptop here so I can do anythng you might suggest.

Please advise.

ArcticSid]]> Fri, 20 Nov 2009 03:19:15 +0000 http://forums.pcworld.com/index.php?/topic/71391-hp-laptop-wont-boot/ Gateway Laptop,extra Partitions http://forums.pcworld.com/index.php?/topic/71373-gateway-laptopextra-partitions/ i just reinstalled windows vista home premium, the first try it didnt work but created a partiton, Now it starts at that partition first no media no pxe .then goes to the rite partition,how do you remove a partition,safely.how do you get to the partition. any help appreciated Fri, 20 Nov 2009 02:26:02 +0000 http://forums.pcworld.com/index.php?/topic/71373-gateway-laptopextra-partitions/ New Laptop User Here http://forums.pcworld.com/index.php?/topic/71361-new-laptop-user-here/
1. When I tried to create recovery discs, it kept telling me to insert disc when there was a disc in there. I am trying to use CD-R. Is that the right kind of disc? If so, what do I need to do to write a recovery disc?

2. Is there any way I can make this use windows instead of tabs? I am used to having windows open and don't really care for tabs that much.

3. After reading some threads here, I downloaded Avast! security. Is there anything else I should have on here? I go to safe sites. I sell handmade stuff online and I'm on those sites, a jewelery making forum and some supply sites.

4. Even before I got the laptop (today), I was getting some "done, but with errors on page", even here. What can I do to deal with that?

Edited to add: How did I get an avatar on here? I didn't load it because I don't have any pics in this yet.


Thanks in advance. I'm sure more questions will come up. Please remember, I am a technolgical newbie-type slowly and use small words. LOL!]]> Thu, 19 Nov 2009 23:23:06 +0000 http://forums.pcworld.com/index.php?/topic/71361-new-laptop-user-here/ <![CDATA[Laptop->tv Help]]> http://forums.pcworld.com/index.php?/topic/71341-laptop-tv-help/
I have a 60" RCA HDTV with DVI (not HDMI). Here is a picture of the back...

Posted Image

What type of output will work with this TV?

I know S-Video will, but I would like to get a better picture.

I have heard that if the laptop has a VGA output it will work. Confirm or deny!

Please talk laymans. and ALL details are appreciated!

Thanks!]]> Thu, 19 Nov 2009 21:07:16 +0000 http://forums.pcworld.com/index.php?/topic/71341-laptop-tv-help/ Reinstalled Windows On My Pc,now My Pc Is Missing Drivers http://forums.pcworld.com/index.php?/topic/71309-reinstalled-windows-on-my-pcnow-my-pc-is-missing-drivers/ Thu, 19 Nov 2009 16:59:42 +0000 http://forums.pcworld.com/index.php?/topic/71309-reinstalled-windows-on-my-pcnow-my-pc-is-missing-drivers/ Ccleaner http://forums.pcworld.com/index.php?/topic/71278-ccleaner/
On ccleaner properties I do not have free space checked. My computer is up to date with all newest up dates.

This all started about 3 weeks ago, when I run ccleaner it gets to 8%, then it locks up and just sets there.

I can uninstall then reinstall, but it only works one time. then it locks up again.

I have windows defender and run avg 2.19.901 full version. This seems to have started when I went fron avg 8 to avg 9, but on this I am quessing.

I have tried every thing I now how to do. Please help, or suggest a nother cleaner.

THANK YOU WILLIAM DONER]]> Thu, 19 Nov 2009 11:40:11 +0000 http://forums.pcworld.com/index.php?/topic/71278-ccleaner/ Windows Updates http://forums.pcworld.com/index.php?/topic/71211-windows-updates/ Whenever possible I save downloads to disc and install them from there. I have not found a way to do this with windows updates. I have had to do clean reinstall of my windows xp and then have to spend hours with my slow dial-up connection getting all updates reinstalled. I also fear the time when they may no longer be available. I have many KB files in my windows folder, but I understand these are for uninstall only. Is there any to deal with this problem? Wed, 18 Nov 2009 16:59:22 +0000 http://forums.pcworld.com/index.php?/topic/71211-windows-updates/ Vista Desktop http://forums.pcworld.com/index.php?/topic/71187-vista-desktop/
I downloaded a rocketdock but tell me how to do this......
(Please watch the video at 0:25-0:27)..
http://www.youtube.com/watch?v=Yqz0M4ziejY

This is my favorite, but I don't know how to do this...
(Please watch the video at 0:39-0:55)..
http://www.youtube.com/watch?v=HpOUVWxGiho&feature=related


Please help me to include this in my desktop....]]> Wed, 18 Nov 2009 12:02:00 +0000 http://forums.pcworld.com/index.php?/topic/71187-vista-desktop/ One Step Leads To A Bad Situation Need Help http://forums.pcworld.com/index.php?/topic/71172-one-step-leads-to-a-bad-situation-need-help/
What I do have is my old laptop which the hard drives are just about identical and fit. The drive from the broken laptop which is an IBM Thinkpad is a Travelstar 40GB 4200RPM by Hitachi. The old working laptop is a Toshiba satellite pro 4300 with a Travelstar 20GB 4200RPM hard drive by IBM. I am mechanically enclined enough that I can pull apart a computer and put it back together with no spare parts and still runs as it did before. But I don't have the knowledge technical wise to figure this out or even if it is possible.

I have tried swaping the drives and I get a disk read error when I try to boot up. Is this possible to do without erasing the info on the drive I am trying to recover? I know new upgrades require the software to be installed for the drive. But with these both being Travelstar and 4200RPM would the diference in GB require new software?

The other issue may be jumper setting. The drive I need info off of has "device 0" with no setting shown for a jumper , "Jumper device 1" which shows a jumper position and "cabel sel" which shows a setting position. The 20GB I am removing only shows a diagram of the jumper setting which is open ( no jumper setting ). If this is the issue is the jumper behind the label on these laptop hard drives or do you have to remove the cover. I've changed jumper settings on hard drives in desktop computers.

Any help would be great!!! As it sits I'm going to have one ticked off customer since this laptop runs my CNC. But what I really need is his contact info to let him know I will need more time to do his order. AND YES his contact info is also on the computer that was stepped on.]]> Wed, 18 Nov 2009 06:14:59 +0000 http://forums.pcworld.com/index.php?/topic/71172-one-step-leads-to-a-bad-situation-need-help/ How To Speed Up A Company Provided Wireless Network http://forums.pcworld.com/index.php?/topic/71103-how-to-speed-up-a-company-provided-wireless-network/
I have just today signed up to PC World. I really would appreciate any help provided, I am not that clued up on Wireless at all.

We are living and working in Africa. The internet provided by the company is wireless. The speed is just so slow. I have a wireless modem built in to my machine. I do not have a router. My speed connection is 24mbps on the desktop which cannot be moved. However the laptop can be moved and it connects at 54 mbps down the hall way. Is there either some settings I can change on my computer, I am running Vista, or can I purchase something that will help this problem. Our other major problem is frequent lightning.

Any help will be appreciated.

Thank you in advance.]]> Tue, 17 Nov 2009 17:48:15 +0000 http://forums.pcworld.com/index.php?/topic/71103-how-to-speed-up-a-company-provided-wireless-network/ I/o Device Error http://forums.pcworld.com/index.php?/topic/71041-io-device-error/
Laptop
Toshiba satellite P205
Vista home premium sp1
150 GB hard drive.

External Hard drive
Simpletech
160 GB hard drive.

Any help would be great. Thanks]]> Tue, 17 Nov 2009 03:28:29 +0000 http://forums.pcworld.com/index.php?/topic/71041-io-device-error/ Explorer For Windows http://forums.pcworld.com/index.php?/topic/71035-explorer-for-windows/
Rod

]]> Tue, 17 Nov 2009 01:44:44 +0000 http://forums.pcworld.com/index.php?/topic/71035-explorer-for-windows/ Cursor Gone Wild http://forums.pcworld.com/index.php?/topic/71017-cursor-gone-wild/ Mon, 16 Nov 2009 23:40:06 +0000 http://forums.pcworld.com/index.php?/topic/71017-cursor-gone-wild/ 2 Wire 8.02 11g Driver For Windows 7 http://forums.pcworld.com/index.php?/topic/71005-2-wire-8-02-11g-driver-for-windows-7/
Thank you,

Steven S.]]> Mon, 16 Nov 2009 22:36:33 +0000 http://forums.pcworld.com/index.php?/topic/71005-2-wire-8-02-11g-driver-for-windows-7/