[sumanthreddy28]

hi..been getting this repeated popups about me reqd to install a drive cleanup file..though i use firefox browser, the popup seems to come from internet explorer..have my popup blocker on,have a norton antivirus. i also have another problem,sometimes my firefox simply shuts off...and then i gotto restart the whole thing again..any idea why it happens??? pls advice how to avoid such problems..thanks..and my wishes to all users of pcworld,a very happy year ahead...

[SpiritWind]

{size:18px}[/size]:D Hi : You appear to have a very bad piece of SPYWARE on your computer; do you have any antiSPYWARE/antiTROJAN program(s) on your computer ? If NOT, I recommend you install AVG Antispyware from www.ewido.net ; AFTER installation, "Update" the program, then run its "Complete System Scan" . If that does not resolve your problem(s), let us know and further recommendations will be suggested .

[sumanthreddy28]

hi..i did install the avg free anti virus thing..also have a norton antivirus and also downloaded the spywareblaster..do u think that should be good enough..well thanks for the reply..do let me know if u suggestanything else..thanks.

[SpiritWind]

{size:18px}[/size]:D Hi : I recommended you install AVG antiSPYWARE, NOT AVG antiVIRUS ; IF you installed the antiSPYWARE program, did you run its "Complete System Scan" ? If yes, what were the "Result(s)" ? Would NOT recommend anything else WITHOUT knowing IF the previous recommendation "solved" the "problem" .

[sumanthreddy28]

hi spiritwind..well as advised i downloaded and did a full scan..i downloaded the avg anti spyware..and aslo downloaded counter spy and spywareblaster...at the end of the run.. antispyware found about 8 of them,mostly reading adware, the other day i also ran a full system scan with counter spy and that found about 20 of these ..i quarantined them and then complelely deleted those files...hope it works.if anything that u advice me to do,pls let me know.thanks for the help.

[SpiritWind]

{size:18px}[/size]:D Hi : It is dangerous and possibly can cause irreversible damage to "Delete" Items found by either an antiVIRUS OR antiSPYWARE program; should "quarantine" 1st, like you did, but then "investigate" SPECIFICALLY the NAMES of the Items "detected". Since you now appear to have BOTH AVG Antispyware and Counterspy on your computer AND BOTH programs provide "real-time" protection, you should turn "Off" or "Disable" one of the program's "real-time" to avoid possible "conflicts". If you are still having the problems you originally described, I recommend you use "RogueRemover" from : www.malwarebytes.org/rogueremover.php .

[sumanthreddy28]

hi..been havin a new problem now...but first i want u to know, i have norton antivirus 2007,downloaded the free versions of avg.anti spyware, counterspy,spyware blaster, and rogueremover. the problem i had earlier, remains ,but is less frequent. off late i hve been getting this constant popup or this flash on the screen saving internet explorer could not open http.blogspot/ ..sking if i wanna continue running scripts on that page. it comes even though i use only firefox. also,when i use orkut/gmil..sometimes the content of the page goes off and what all i type in ...say password...username, or even emails,...the whole content is replaced by some number..alwys the same.set of numbers..what do u advice...reg. the antispyware scanners that have been downloded..detected a lot many spywares early on,but no more...pls advice asap. thanks...bye

[SpiritWind]

{size:18px}[/size]:D Hi : Now seems the time to ask for help from experienced, trained, volunteer Malware Expert(s), who are usually found on antiSPYWARE Support Forums and I usually recommend the one at www.landzdown.com . Since these Experts want to see a "log" from the "HijackThis" program, download HijackThis from: www.thespykiller.co.uk/files/HJTsetup.exe . At the download prompt, choose "Save". Navigate to the saved file and double-click the installer, HJTsetup.exe.HijackThis will be installed on your computer at C:Program FilesHijackThis, making an entry in the start menu and also providing a desktop shortcut. When the installation is complete, exit HijackThis.

[sumanthreddy28]

hi...seems very complicated...also..given the fact that my laptop is not very fast one..a dell 1505 with 512mb with a total virtual memory of 2 gb...its kinda slow..and as i download more of these softwares..the com slows down...wanna know,that if i choose to perform a complete system restore...after saving all imp. files...do u think the viruses orthe malware files or the spyware...do u think they would all be gone??? pls suggest..and thanks again..regards,sumanth.

[sumanthreddy28]

the problem persists.been getting this virus,or what ever it is,perhaps a malware,or a spyware. ill be working online and all of a sudden all im typing goes off, the page may change and this number 1736 appears all the time..been trying lots of things (explained earlier in the post). wanna know if a full system restore would help. plan to save some importatnt files on a cd and then do the same. please advice if its gonna help????