[heshkele]

I wrote to "On Your Side" on November 27, 2010. I received an automated reply (attached). Since then I have written to several staff members at PC World. No one has answered me.
A few years ago a former PC World staff member, Steve Bass, made an inquiry on my behalf. Two days later I received a phone call from the engineering department of the company in question. They wanted to know what they could do to help me.
Your publication has the power to help their subscribers who have been treated badly by PC manufacturers. Won't you please consider helping me?

Don  RE Auto-reply from PCW.txt (1.98K)
Number of downloads: 13  RE Auto-reply from PCW.txt (1.98K)
Number of downloads: 13

Attached File(s)

•  HP_laptop.doc (45K)
  Number of downloads: 10

[crazy4laptops]

heshkele, on 16 January 2011 - 07:59 PM, said:

I wrote to "On Your Side" on November 27, 2010. I received an automated reply (attached). Since then I have written to several staff members at PC World. No one has answered me.
A few years ago a former PC World staff member, Steve Bass, made an inquiry on my behalf. Two days later I received a phone call from the engineering department of the company in question. They wanted to know what they could do to help me.
Your publication has the power to help their subscribers who have been treated badly by PC manufacturers. Won't you please consider helping me?

Don RE Auto-reply from PCW.txt RE Auto-reply from PCW.txt

Where did you buy this computer? The reason I ask is that every now and then, we run across users upset because of a purchase at PCWorld UK- http://www.pcworld.c...gbuk/index.html

HP support sometimes does suck, but stick with it and you can get some help, try the chat support also.

[heshkele]

crazy4laptops, on 31 January 2011 - 08:04 AM, said:

heshkele, on 16 January 2011 - 07:59 PM, said:

I wrote to "On Your Side" on November 27, 2010. I received an automated reply (attached). Since then I have written to several staff members at PC World. No one has answered me.
A few years ago a former PC World staff member, Steve Bass, made an inquiry on my behalf. Two days later I received a phone call from the engineering department of the company in question. They wanted to know what they could do to help me.
Your publication has the power to help their subscribers who have been treated badly by PC manufacturers. Won't you please consider helping me?

Don RE Auto-reply from PCW.txt RE Auto-reply from PCW.txt

Where did you buy this computer? The reason I ask is that every now and then, we run across users upset because of a purchase at PCWorld UK- http://www.pcworld.c...gbuk/index.html

HP support sometimes does suck, but stick with it and you can get some help, try the chat support also.

I bought the computer at Microcenter in Michigan (USA). I am starting to believe that my email messages may not have been received by PC World. A number of ISPs have blocked my email as spam. My Gmail address may have been hacked. If there are any new developments I will report back.

[AgentF]

Welcome to the community, Don. Hopefully we can help you out. You seem to have a little difficulty submitting a reply. Instead of clicking the gray "Reply" button next to each post, click the red "Add Reply" found at the very bottom of the thread. It won't have the BBcode.

http://wiki.pcworld..../b1/Quoting.png