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Battery "plugged In Not Charging"

#1 User is offline   RoguePcGuide 

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Posted 18 March 2011 - 07:34 AM

I have a acer laptop running windows 7, the problem is my battery is staying exactly at 10% and says "plugged in not charging". When I unplug it, it goes into sleep mode so I know that it really is 10 percent and not a glitch. I have tried searching for a solution on Google and tried going to device manager and uninstalling Microsoft ACPI Compliant Control Method and then searching for hardware changes which re installed it, I also searched for updates but I had the most recent one. Anyone know what could be the problem here? I'm really hoping I don't need a new battery, it seems like a software problem.
Thanks
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#2 User is offline   coastie65 

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Posted 18 March 2011 - 09:36 AM

Hi. THis could be any number of things. You have checked for Updated drivers and you have the latest. It could be the power Brick, or settings in Power Management, or the Battery. It could also be a bad connection ( loose? ) The first and easiest thing to try would be to remove the battery and clean the contacts then replace the battery and see if that helps as it could be a bad connection there. The other thing is to check the connections between the Plug and the Motherboard to make sure they are not loose. That having been said, this still doesn't discount the possibity of a bad battery and/or power brick.

This post has been edited by coastie65: 18 March 2011 - 10:45 AM

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#3 User is offline   compnovo 

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Posted 18 March 2011 - 10:00 AM

View PostRoguePcGuide, on 18 March 2011 - 07:34 AM, said:

I have a acer laptop running windows 7, the problem is my battery is staying exactly at 10% and says "plugged in not charging". When I unplug it, it goes into sleep mode so I know that it really is 10 percent and not a glitch. I have tried searching for a solution on Google and tried going to device manager and uninstalling Microsoft ACPI Compliant Control Method and then searching for hardware changes which re installed it, I also searched for updates but I had the most recent one. Anyone know what could be the problem here? I'm really hoping I don't need a new battery, it seems like a software problem.
Thanks

Hi Rogue,
You didn't mention how old your Acer is, but even a newer laptop can have a battery go bad. Have you tried this?: boot to the BIOS and then unplug the power brick. This will allow the battery to deplete completely. After the battery depletes and the system shuts down recharge the battery but don't start your laptop until the battery is completely recharged.
This MAY clear a bad power management setting (I'm making some assumptions here) and allow your laptop to charge properly when the OS is running.
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