The Java on this laptop is outdated (Version 5xx). After reading the directions on the Java site, using the Revo uninstaller, I uninstalled the outdated Java and downloaded the current version using the online installer. The error message said that the installation was interrupted - try again. After a restart, I got a different error message that a previous version of Java was not completely uninstalled - please restart and try again. Third attempt yielded the same 'incomplete uninstall' message.
I searched for Java on the computer and did find a Java folder in a couple of places, which only contained registration files (no .exe or .dll files). I tried to delete the folders, but got a warning that if I did so, some programs may not operate correctly. I tried to rename them, got the same message, and indicated I still wanted to continue, only to get the message that this action is not allowed.
Using both the Windows Add/Remove Programs Utility and the Revo Uninstaller, I tried to uninstall again, but neither utility lists Java at all. So I rebooted and tried the installation again, and got the 'installation interrupted message.'
The Java web site suggested that if installation was not successful with the online installer to download the offline installer. Tried it twice with the same 'installation interrupted message.'
I went back to the Java site and read through the help screens to no avail. I did a web search for this error and found several places that suggested I download the Windows Installer Clean Up Utility. Sadly, Microsoft has removed this tool as it was found to have or create other issues.
At this point, I mumbled, "FINE." I did a system restore to just before I discovered that the Java on this computer is out of date. Then I clicked START, RUN and typed in javacpl. Low and behold, the Java Control Panel popped right up! I clicked START, RUN again and typed in java... A black screen with white typing pops up and closes immediately. I have no idea what it reads. But Java still won't run on some sites that I visit. So I still need to download and install the current version of Java.
I've been at this over a week... before I start again, does anyone have any suggestions? The Java site tool to check my Java does indicate I have an outdated version.
Thanks in advance for your assistance.
This post has been edited by slevy: 29 March 2011 - 08:06 PM