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Comcast Screws Up Blazing Extreme 105 Service

#1 User is offline   PCWorld 

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Posted 16 April 2011 - 05:49 AM

Post your comments for Comcast Screws Up Blazing Extreme 105 Service here
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#2 User is offline   frankerin 

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  Posted 16 April 2011 - 07:58 AM

NO surprise, its Comcast. Is ineptitude and incompetence a job description with them. Pause now for another extreme blast of adverising campaign from them.
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#3 User is offline   Papaspud 

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  Posted 16 April 2011 - 09:10 AM

one word-FAIL
Just my opinion......YMMV......
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#4 User is offline   AlexHumva 

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Posted 16 April 2011 - 09:12 AM

Hm. Let's see. Shall we do the math? You get 250 gigabyte. This is running at 105 megabit, which translates to 13.1 megabyte, or 13.125 to be exact. We'll just round it to thirteen. So, assuming you could find some absurdly huge file to download, you could in theory use up your internet connection in about five hours and a half. Now, assuming your an HD junkie and video game downloader -the only reason you'd want such a fast connection-, and the standard HD movie being around thirty-forty gigabyte... asumming one movie a night, forty gigs, you use up your connection in a week, not counting the Steam games or anything like that.

Way to go, Comcast.
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#5 User is offline   LarryE 

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  Posted 16 April 2011 - 11:01 AM

Yeah, it would be nice if it was available in the larger markets, but it's not so if one can't get it installed, what's the sense of promoting it? Besides when I do get it, I'm not going to be downloading every movie I can to repackage them for sale. And don't say it's not done. You can't tell me that a person needs to watch a new movie every single day.
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#6 User is offline   Scree 

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  Posted 16 April 2011 - 12:50 PM

Just ignore the damn crapcast "cap". As long as you don't do say 500+ a month for 6 months in a row, you're fine. lol
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#7 User is offline   Evildave 

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  Posted 16 April 2011 - 01:14 PM

Meh. Like FiOS, advertised universally, but available only in relatively few places.
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#8 User is offline   butlerwm 

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  Posted 16 April 2011 - 06:49 PM

While I understand the desire for unlimited download capacity, 250 GB is a rather heft limit when one considers the current trend seems to be in the area of 5 GB.

Besides, I'd have to be strapped down in front of my computer with a built-in commode to consume that much data on a regular basis... never mind that I'd never have time to go to work to pay the $105 a month.
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#9 User is offline   samirsshah 

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  Posted 16 April 2011 - 07:56 PM

Yes. Big time.
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#10 User is offline   Evildave 

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Posted 16 April 2011 - 09:37 PM

The fundamental limit is, most servers won't give you anything like that kind of data rate. It's the limitation on even 'regular' cable MODEMs.

So they're tipping a teacup into niagra falls, compared to the kind of bandwidth you COULD have.

Unless you start up a torrent, and forget you left it up. For five days.
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#11 User is offline   GradyPhilpott 

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  Posted 17 April 2011 - 03:56 PM

Comcast and I have a tenuous relationship, to be sure, but I can give them their due. I like their internet service, because it is reliable enough that I almost never have to deal with their rude and incompetent customer service.

I'm having a little problem linking the speed of downloads with the amount of bandwidth downloaded.

Sure, you could, theoretically download more, but no one's twisting your arm to do so.

I download about 30-35GBs a month and I can't imagine that I'd download much more regardless of the speed, just as I'm not likely to drive more than I do now just because the speed limits are raised. I'll just get to where I'm going faster.

Currently, most speed tests show me downloading at about 19Mbs. To increase that five-fold would cost me 1.8 times what I'm paying now.

Is that worth it to me. Probably not. If they have a cheap promotion, I might give it a shot, but I doubt I'd be in for the long haul.

For those who do download big files, maybe it is worth it, but if you do, you can't just throw caution to the wind.

Two-hundred-fifty Gigs is the limit, no matter how fast you get there.
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#12 User is offline   NA 

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  Posted 30 December 2011 - 12:11 PM

I am currently paying $99.95 for Comcast's Extreme 50 Internet Service which usually gets up to 50-60/Mbs. I called and asked about the Extreme 205 and they told me it would be $199.95 and there would be a $250 installation fee. I'm not even kidding $250 just for the privileged of using the $200/month service.

I am currently paying $99.95 for Comcast's Extreme 50 Internet Service which usually gets up to 50-60/Mbs. I called and asked about the Extreme 205 and they told me it would be $199.95 and there would be a $250 installation fee. I'm not even kidding $250 just for the privileged of using the $200/month service.
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#13 User is offline   NA 

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  Posted 30 December 2011 - 12:19 PM

I'm a Comcast customer. First, I'd like to say that I find their Internet Service pretty stable. But, the prices I'm paying are outrageous and their customer support is atrocious. They could really care less about their customers and they love to "nickel and dime you". Anyway, I am currently paying $99.95 for just the Extreme 50 Internet plan which usually gets up to 50-60/Mbs. I called today (12/30/2011) and asked about the Extreme 105 and they told me that the price would be $199.95 (and not $105 like this article states). Get this: They also told me there would be a $250 installation fee. I'm not even kidding! $250 just for the privilege of using the $200/month service. I asked to speak with a manager about the installation fee (thinking there's a chance I might be able to get it waived) and the lady said "You know a manager is just going to tell you the same thing, right?" Typical Comcast. But yea, once again, they said the Extreme 105 is $199.95 per month (not $105). They're a putrid company.
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#14 User is offline   NA 

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  Posted 30 December 2011 - 12:22 PM

I'm currently a Comcast customer and I really want to share my experience with you regarding this subject. First, I'd like to say that I find their Internet Service pretty stable. But, the prices I'm paying are outragous and their customer support is atrocious. They could really care less about their customers and they love to "nickel and dime you". Anyway, I am currently paying $99.95 for just the Extreme 50 Internet plan which usually gets up to 50-60/Mbs. I called today (12/30/2011) and asked about the Extreme 105 and they told me that the price would be $199.95 (and not $105 like this article states). Get this: They also told me there would be a $250 installation fee. I'm not even kidding! $250 just for the privilege of using the $200/month service. I asked to speak with a manager about the installation fee (thinking there's a chance I might be able to get it waived) and the lady said "You know a manager is just going to tell you the same thing, right?" Typical Comcast. But yea, once again, they said the Extreme 105 is $199.95 per month (not $105). They're a putrid company. They've also increased my "modem lease fee" 3 times in the past 4 years (from $3 to $5 to now $7.00).
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#15 User is offline   BeccaRuloShinkovich 

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  Posted 20 June 2012 - 09:14 PM

Also, they are charging 250$ just to have someone come out and make sure it can work at your house... If it cant, you still have to pay...
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#16 User is offline   MichaelKozdron 

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Posted 09 August 2012 - 08:49 PM

View PostScree, on 16 April 2011 - 12:50 PM, said:

Just ignore the damn crapcast "cap". As long as you don't do say 500+ a month for 6 months in a row, you're fine. lol

your thoughts are good when before they started to charge Overage charges 10$ for 50gbs they are testing it currently in Nashville, given they are getting 300gb cap but still i monthly hit 500-900gb just cause i cut the cord. to me this is thier way of saying you cut the cord well we are getting your money anyhow, so go for it. When they start charging the overage fees i may have to pick up basic cable for my sports which is going to piss me off big time. right now a full baseball game on my ps3 uses roughly 5-9 gb in HD to watch depending on length. a football game is slightly less 4-8gb in HD so in a typical week i will have just on sport use anywhere between 16-32gb on football, and 25-40 on baseball nevermind hockey and anything my wife wants to watch in the other room.
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#17 User is offline   chaosngn 

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  Posted 28 December 2012 - 04:49 PM

So to the person who stated 250 is hefty. This is completely ludicrous.

Netflix can take up to 250gb a month if you have more than one person in your house. That's JUST Netflix. Then on top of that add gaming. Then add downloads of games and typical files (most games are 2 to 30 gigs these days). One install of World of Warcraft? 30 gigs. Bam!

Then add downloading of Youtube, most of which is in HD these days. Then add emails (they do add up). Add surfing, porn, anything else you might do, and you still haven't touched any downloading you might do in regard to movies, etc.

Even 500GB is skimming it for people who really use the internet. 250GB? Sure for your grandparents if they only use the web, facebook, and youtube. You'd be surprised how much YouTube adds up.

The sad thing is that these companies are still allowed to hold monopolies in various areas. Where I live it's either crap DSL at 10mbs if you are lucky for $80 a month or you pay comcast their extortion.
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#18 User is offline   waldojim 

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Posted 28 December 2012 - 05:51 PM

View Postbutlerwm, on 16 April 2011 - 06:49 PM, said:

While I understand the desire for unlimited download capacity, 250 GB is a rather heft limit when one considers the current trend seems to be in the area of 5 GB.

Besides, I'd have to be strapped down in front of my computer with a built-in commode to consume that much data on a regular basis... never mind that I'd never have time to go to work to pay the $105 a month.

I hit 15GB/mo on my PHONE. My internet usage is closer to 150GB/mo. With higher definition content becoming standard, that is only going to grow. You are paying for a pipe, not a bucket.
"There is a cult of ignorance in the United States, and there always has been. The strain of anti-intellectualism has been a constant thread winding its way through our political and cultural life, nurtured by the false notion that democracy means that 'my ignorance is just as good as your knowledge.'" -- Isaac Asimov
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#19 User is offline   WinTard 

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Posted 29 December 2012 - 11:06 AM

I suppose a 'reasonably accepted' speed limit is 55 MPH?

So why do people buy cars that can easily exceed the legal speed limit?

While I only drive an average of 20,000 miles per year, two of my cars can exceed the 'normal' speed limits by a factor of about 3.

My point is that while I can drive fast, I simply get there and back, faster than the norm (whatever that is). It's not about the number of miles traveled. It's about time.

Does that mean since I could constantly drive at 3X the speed limit, that I automatically would cover 60,000 miles per year, just for giggles? Where would be the time savings go then?

So why would it be any different on the Internet?

People, be happy that one can get as much as data transfer (bandwidth cap) as one could reasonably use, and then some, in addition to the time saving speed as one can afford. Only for those who realize and understand that time is more precious than money.

I can do at home in five minutes, what would take me over five hours at work. Yet work has unlimited bandwidth cap. But at much inferior speeds.

It's not about the absolute money count, it's about value; what you get. Get it? And if not, your loss.

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BTW: I also got an ISP with unlimited bandwidth, but only at 50Mbps...

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Disclaimer: This is just my humble opinion -- In a free world, is everyone is entitled to their own opinions?
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#20 User is offline   Flea 

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  Posted 05 May 2013 - 01:53 PM

I have the105 exreme and cant get to do more than 13.5-14.MBPS

They came out & notice like me
A- a test with comcast modem and router does 95/21 down/up
B-if off router it does 115/21
and that either way cant do more than 13-14 a sec

Told me to get combo
I got combo and now does the 115/21 like when just on modem and MBPS went up for downloading 11.5 MBPS to 13.1- 14.1

Yet they cant say why 13-14
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