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Virus Attacked...please Help..

#1 User is offline   omarfoley 

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Posted 16 June 2011 - 09:10 AM

Hi friends...

I'm using lenovo sl400 laptop...

I installed windows7 in my system...

I'm using avg anti-virus...

sterday i plugged my PEN DRIVE into my system... i SCANNED it before opening it...

After removing it, my system s showing virus alert... win32heur virus is found in my system...

i SCANNED MY WHOLE COMPUTER...

The virus, already done enough damage... CCLEANER, PICASA, .NET(FULL) s not working...

I uninstalled CCLEANER and PICASA... I DOWNLOAD IT AGAIN, and RE-INSTALL it... PICASA s working...

i just now uninstalled .NET also...

but still now i'm getting virus alert...

How to remove this virus...?

plz help me to solve this....

plzzzzzzzzzzzzzz help
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#2 User is offline   LiveBrianD 

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Posted 16 June 2011 - 09:33 AM

Boot into Safe Mode with Networking. (press F8 repeatedly right before you see the windows logo) Download Malwarebytes' Anti-Malware: http://download.cnet...4-10804572.html and do a full scan.

Also, AVG is ok, but not great. I recommend Microsoft Security Essentials primarily, with Avast Free as a close second.

Also, could you use normal sentences? I know you're probably a bit freaked out, but it is a little hard to read your post that way.
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#3 User is offline   LincolnSpector 

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Posted 17 June 2011 - 07:53 AM

Hi, Omar, and welcome to the forums.

I just Googled win32heur avg, and Google's autocomplete recommended win32heur avg false. You might want to try the same and see what people are saying.


It appears that AVG is reporting false positives for that particular virus. This sort of thing happens.


I'd suggest running a few more on-demand scanners. Malwarebytes and Superantispyware are good choices.


Lincoln
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#4 User is offline   sidneyalford 

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Posted 21 June 2011 - 06:47 PM

Get on a DIFFERENT computer, download kaspersky rescue disc, burn it to a blank disc, put it on your computer cd drive, and press f-12 when your computer is first booting up, and then follow the directions, it should fix your computer and it is free.
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#5 User is offline   LincolnSpector 

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Posted 24 June 2011 - 08:01 AM

View Postsidneyalford, on 21 June 2011 - 06:47 PM, said:

Get on a DIFFERENT computer, download kaspersky rescue disc, burn it to a blank disc, put it on your computer cd drive, and press f-12 when your computer is first booting up, and then follow the directions, it should fix your computer and it is free.

The F12 trick applies to some PCs but not others. Most PCs will try to boot from the CD drive before the hard drive, in which case you don't need to press anything. If you do need to press a key, it might be F10 or F1 or F2 for the boot menu.

And not all BIOSes have a boot menu. If they don't, you'll have to press whatever key brings up the setup screen, and change the boot order from there.


Lincoln


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#6 User is offline   LiveBrianD 

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Posted 24 June 2011 - 10:13 AM

View PostLincolnSpector, on 24 June 2011 - 08:01 AM, said:

View Postsidneyalford, on 21 June 2011 - 06:47 PM, said:

Get on a DIFFERENT computer, download kaspersky rescue disc, burn it to a blank disc, put it on your computer cd drive, and press f-12 when your computer is first booting up, and then follow the directions, it should fix your computer and it is free.

The F12 trick applies to some PCs but not others. Most PCs will try to boot from the CD drive before the hard drive, in which case you don't need to press anything. If you do need to press a key, it might be F10 or F1 or F2 for the boot menu.

And not all BIOSes have a boot menu. If they don't, you'll have to press whatever key brings up the setup screen, and change the boot order from there.


In my experience F12 usually does the trick. To enter setup, it's usually, Esc, F1, F2, F10, or Delete. Man, can they standardize it? Is it that hard? Not all systems are set to do the CD drive first though - you can change this if you want. I set mine to boot from the HD first, as it saves a little time. My systems happen to have that F12 boot menu, so I use that when I need to boot from a CD.
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#7 User is offline   LincolnSpector 

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Posted 26 June 2011 - 08:53 AM

View PostLiveBrianD, on 24 June 2011 - 10:13 AM, said:

In my experience F12 usually does the trick. To enter setup, it's usually, Esc, F1, F2, F10, or Delete. Man, can they standardize it? Is it that hard? Not all systems are set to do the CD drive first though - you can change this if you want. I set mine to boot from the HD first, as it saves a little time. My systems happen to have that F12 boot menu, so I use that when I need to boot from a CD.


I think most still leave the factory set to boot from the CD first, which means that most are still set that way.

Lincoln
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#8 User is offline   Tunz 

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Posted 29 June 2011 - 03:38 PM

win32heur

The heur part means that AVG is just guessing, and should be taken with a grain of salt . This alert is not derived from a virus definition.
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#9 User is offline   LiveBrianD 

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Posted 30 June 2011 - 11:58 AM

View PostTunz, on 29 June 2011 - 03:38 PM, said:

win32heur

The heur part means that AVG is just guessing, and should be taken with a grain of salt . This alert is not derived from a virus definition.


lol if you type 'heur' into google translate it thinks it's french and it means 'happiness'. Exactly what viruses DON'T provide for you.
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#10 User is offline   Tunz 

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Posted 30 June 2011 - 07:58 PM

lol... In this case it refers to a detection by heuristic analysis.
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#11 User is offline   sabruna 

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Posted 10 July 2011 - 11:10 PM

I Would like to suggest you to its better for you get an more updated form of antivirus. Or turn on your Anti-Malware for the sytem. I think this thing has attacked your system. so download it from some good source and keep it safe into your system. And i also like to suggest you keep an updated form of antivirus. its better for you to keep McAfee for your system as a antivirus.
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