[artman]

I started using Outlook 2007 IMAP about a week ago - previously I used POP3 with Outlook and had no problems with POP3.

When messages come into the inbox in the IMAP folder tree most of the time they move by themselves from the inbox to the junk email folder without me doing anything. Some of the message are junk mail but some of them are legitimate messages. To the best of my knowledge I don't have any filters set.

Can someone please tell me how can I fix this?

Thanks.

[LiveBrianD]

artman, on 10 October 2011 - 12:52 PM, said:

I started using Outlook 2007 IMAP about a week ago - previously I used POP3 with Outlook and had no problems with POP3.

When messages come into the inbox in the IMAP folder tree most of the time they move by themselves from the inbox to the junk email folder without me doing anything. Some of the message are junk mail but some of them are legitimate messages. To the best of my knowledge I don't have any filters set.

Can someone please tell me how can I fix this?

Thanks.

Can you whitelist email addresses? I don't know about outlook, but in Live Mail, when I get mail from a unknown sender, it asks me whether to 'Delete and block sender' or 'Show Content' and then 'Allow Sender'. If I allow a sender, they always go to the inbox. If I block, the junk folder. Perhaps outlook has something similar?

[artman]

When I was using Outlook and POP3 all messages legitimate and junk came into the inbox. Then I created a toolbar button that when I clicked it when a message was highlighted it would send the message to the junk mail folder and also all the sender's email address to a blocked sender's list so the next time that sender sent me another message it would automatically be moved to the junk mail folder without ever entering the inbox.

Now that I am using IMAP I still have the toolbar junk mail button but when the messages arrive in the imap inbox after a couple of seconds they move themselves into the junk mail folder.

This is really strange.

Thanks for your help.

[smax013]

artman, on 10 October 2011 - 01:12 PM, said:

When I was using Outlook and POP3 all messages legitimate and junk came into the inbox. Then I created a toolbar button that when I clicked it when a message was highlighted it would send the message to the junk mail folder and also all the sender's email address to a blocked sender's list so the next time that sender sent me another message it would automatically be moved to the junk mail folder without ever entering the inbox.

Now that I am using IMAP I still have the toolbar junk mail button but when the messages arrive in the imap inbox after a couple of seconds they move themselves into the junk mail folder.

This is really strange.

Thanks for your help.

How did you "create" that button? Is is possible that it got changed somehow to make it more "automated"?

I would double check all possible places for a spam filter, including the "rules". Do you have Outlook's junk mail filter turned on at all?