- OS Windows 7 Prof on new hardware
- Fresh install less than 2 month ago
- No new hardware installed or programs
The computer has been working fine for the last few weeks. Today, turn it on and the screen went black for about 20 secs according to the user. After that was able to login fine. Keyboard start to not work. Restarted computer. Got a screen saying "Please Wait". Wait for about 20 min.
They brought the computer in for service. I tried hard shutdown and restarted. Same "Please Wait"....tried a two more times and same problem.
Try safe mode and it works fine. Shut down PC from safe mode and restarted. Same screen about "Please Wait".
Back to safe mode, disable everything that is not MS stuff in msconfig. Restart and same screen about "Please Wait".
Boot into Linux of USB on the computer and found some articles on problem. I tried this:
It did not solve the problem. Ran antivirus/antispyware scan of USB just in case and no infections found.
Tried restore point from a week ago and two week ago and when the fresh install was done. Still same problem.
Anyone else got this before?
Any other ideas what MS is waiting for and how to clear it before I reinstall the OS to see if it fixed issue?