[ReeceBartleCoates]

I have recently been inside my old desktop to try and speed it up and improve the performance, after looking up better parts i.e. RAM and working fan, i ordered several bits to improve it. The fan arrived and was swapped with old knackered one and it works fine, the better RAM has not arrived yet. I checked all connections and turned on my PC's power and everything worked fine, i then ran a high priority scan and started running any updates needed eg. windows, printer, java. As useual windows wanted to restart my PC after updates so i finished downloading all running updates and restarted. The updates were installed as useual as tuening off, but on startup after shutdown the monitor would not pick up the PC. I have established that it is not an issue with the VGA cable or the monitor itself. So it has to be the computer, i checked all connections and they are all fine, my USB mouse does not turn on when plugged in, but it does have power to it when plugged in as the lens flashes red. The PS/2 mouse lights up and looks like it is working whereas the PS/2 keyboard does not do anything at all(no num lock lights etc), the only other occurance with machine is that the disk drive still opens.
I desperately need help fixing this issue, the pc is a Time and regarding make/model that is all i can find out.

HELP!!!!

I you have facebook then this album has two images for Make/Model information.
http://www.facebook....22715543&type=1

[coastie65]

Hi and welcome to the forums. I couldn't tell which OS you are running, but if you have a Windows installation disk, you may be able to do a repair from that. A manufacture's disk would not work. That having been said, I do remember that eMachines used to pack a recovery disk with their machines. With that you could either wipe the whole thing and restore it to out of the box condition ( Destructive recovery ) or choose to just reinstall the OS & Drivers ( Non Destructive recovery ). These days you can do a repair from the Windows installation disk. The reason I say this, is I suspect the updates may have corrupted some stuff as it isn't a hardware problem from what I can tell. It appears to be software related, but it sure affected a lot of different things for sure.

[mjd420nova]

Just from the limited discription, it sounds like the power supply may have failed. Upon power up, the keyboard light(numlock, scrolllock, caps lock) should flash once. If they don't then the 5 volts has failed. The drive will open because it runs on 12 volts for that part of the function.

[Tunz]

Welcome to the PC world community ReeceBartleCoates.
I think mjd420nova's assessment is probably right, but you should check for leaky or domed capacitors before buying another power supply.
http://www.pcstats.c...m?articleID=195
http://home.earthlin...eli/index27.htm

[ReeceBartleCoates]

Thanks for the advice....
....I have checked the capacitors and they all seem to be fine and regaring the installation disk, i do not have one for windows 7 which it is running on.

[coastie65]

mjd420nova, on 20 February 2012 - 03:53 PM, said:

Just from the limited discription, it sounds like the power supply may have failed. Upon power up, the keyboard light(numlock, scrolllock, caps lock) should flash once. If they don't then the 5 volts has failed. The drive will open because it runs on 12 volts for that part of the function.

Good point. I had overlooked that completely. Guess I dismissed the hardware aspect out of hand.

[LiveBrianD]

Could you post the images on something like imageshack or photobucket? I don't have a FB account.

I would try clearing the cmos on the machine - remove the cmos coin battery for a few minutes (it's near the PCIe x16 slot, where the graphics card is), and then try booting the machine. Also, find a molex connector

and a multimeter. Yellow is +12V, red is +5V, the blacks are ground (doesn't matter which one you use). The voltages should be within +/-5% of the nominal ones I mentioned.

[ReeceBartleCoates]

LiveBrianD, on 21 February 2012 - 05:25 PM, said:

Could you post the images on something like imageshack or photobucket? I don't have a FB account.

I would try clearing the cmos on the machine - remove the cmos coin battery for a few minutes (it's near the PCIe x16 slot, where the graphics card is), and then try booting the machine. Also, find a molex connector

and a multimeter. Yellow is +12V, red is +5V, the blacks are ground (doesn't matter which one you use). The voltages should be within +/-5% of the nominal ones I mentioned.

I am just in the process of uploading the images, i will post a link soon>>>

[ReeceBartleCoates]

ReeceBartleCoates, on 22 February 2012 - 10:08 AM, said:

LiveBrianD, on 21 February 2012 - 05:25 PM, said:

Could you post the images on something like imageshack or photobucket? I don't have a FB account.

I would try clearing the cmos on the machine - remove the cmos coin battery for a few minutes (it's near the PCIe x16 slot, where the graphics card is), and then try booting the machine. Also, find a molex connector

and a multimeter. Yellow is +12V, red is +5V, the blacks are ground (doesn't matter which one you use). The voltages should be within +/-5% of the nominal ones I mentioned.

I am just in the process of uploading the images, i will post a link soon>>>

here they are
http://s1258.photobu...522/Bartlerc01/ , there are only two and they show any of the make/model details i can find, if you need any pics of the inside then just say.

[coastie65]

I don't know if the model number is shown. I checked the Time Computer site to determine the model numbering system and there is nothing on your pics even close. It appears that that is an older model though. I am pretty sure that your issue is GPU related though, either the drivers, video card, or onboard chipset. If you are running a dedicated card and the machine had an onboard Graphic chiposet, then try removing the card and switch the cable to the onboard graphics. If you are using onboard graphics, and have a PCIe ( or even PCI ) try a dedicated card. Do not try to use a PCIe card in a PCI slot and vice versa.

[LiveBrianD]

Dang... those pictures don't tell much...

Anyway, as I said, try clearing the cmos, as well as checking the power supply voltages with a multimeter. I doubt it's a video issue. By the way, do you have any beep error codes? You might want to get a motherboard speaker if your case doesn't already have one.

[mjd420nova]

Do any of the fans run?? Does your CPU fan run? What about any USB devices?? Replacing the CMOS battery can never be a bad thing and forces the BIOS to load from the firmware and not from FLASH BIOS. Stranger things have happened and a weak CMOS battery will cause all kinds of different faults.

[coastie65]

mjd420nova, on 23 February 2012 - 07:51 AM, said:

Do any of the fans run?? Does your CPU fan run? What about any USB devices?? Replacing the CMOS battery can never be a bad thing and forces the BIOS to load from the firmware and not from FLASH BIOS. Stranger things have happened and a weak CMOS battery will cause all kinds of different faults.

Hey mjd, My intial impression form the first post was that it was functioning fine, except for the lack of a graphics signal after the updates. He could try starting it in Safe mode and see what happens if anything. If it does get graphics and to the destop, then he could do a system restore to before the updates. I haven't had a lot of time to get back here as I had my Brother-in-Law's Laptop in pieces on the table.

[ReeceBartleCoates]

All fans work, my PS/2 keyboard only flashes when turned on but my PS/2 mouse stays on, there is power to the USB and im not sure what im needed to do regarding the CMOS coin battery

[LiveBrianD]

Unplug the PC and open it up. Right next to the PCIe x16 slot, which is one of the first ones and is the longest, you should see a CR2032 (usually) coin battery. Pop it out with a flathead screwdriver, wait a few minutes, and put it back in. Plug it in and try to boot. The machine will probably take several seconds longer to POST this time because it has to load the bios from the rom again.

[ReeceBartleCoates]

I have tried that and it made no difference, any more ideas?

[ReeceBartleCoates]

i have just tried to start the computer in 'safe mode', and i have found no look in that department.

[coastie65]

Hi. I have been back over this and it seems to have manifested itself after the updates on the restart and that it was fine before that. I believe you said you were running Windows 7. If you know someone who has a Windows Installation disk of the Version of Windows 7 you are running, you can use that to do a repair. I am thinking that somehow things got corrupted when you did the updates.

[LiveBrianD]

As I said above (post #8), try measuring the voltages for the power supply. If you can borrow a power supply from another computer or a friend, do so and see if the system boots on it. It should be at least about the same wattage as yours.

[Kazmatron]

ReeceBartleCoates, on 20 February 2012 - 12:11 PM, said:

I have recently been inside my old desktop to try and speed it up and improve the performance, after looking up better parts i.e. RAM and working fan, i ordered several bits to improve it. The fan arrived and was swapped with old knackered one and it works fine, the better RAM has not arrived yet. I checked all connections and turned on my PC's power and everything worked fine, i then ran a high priority scan and started running any updates needed eg. windows, printer, java. As useual windows wanted to restart my PC after updates so i finished downloading all running updates and restarted. The updates were installed as useual as tuening off, but on startup after shutdown the monitor would not pick up the PC. I have established that it is not an issue with the VGA cable or the monitor itself. So it has to be the computer, i checked all connections and they are all fine, my USB mouse does not turn on when plugged in, but it does have power to it when plugged in as the lens flashes red. The PS/2 mouse lights up and looks like it is working whereas the PS/2 keyboard does not do anything at all(no num lock lights etc), the only other occurance with machine is that the disk drive still opens.
I desperately need help fixing this issue, the pc is a Time and regarding make/model that is all i can find out.

HELP!!!!

I you have facebook then this album has two images for Make/Model information.
http://www.facebook....22715543&type=1

Just to make sure I have this right:

1. Upgraded a fan (case fan?)
2. Worked fine, ran updates
3. Restarted and no monitor, Disk drives and fans still work
---Mouse light comes on, no keyboard lights?


If that is all correct, it sounds like the updates are the issue.


What kind of hardware setup is in the box?

Onboard GPU, dedicated GPU, power supply, motherboard...etc.