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New Ipad Slow To Recharge, Barely Charges During Use

#41 User is offline   ZenIsm 

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  Posted 22 March 2012 - 06:26 PM

Was the supplied charger used? Or was an iPad 2 or earlier charger used? I refuse to assume you used the supplied charger

You referenced the charge time, but not the amount of time the device would operate.

Not defending any piece of tech, but the lack of details concerning your testing methodology casts doubt upon the veracity of the article. Never leave your reader to make assumptions.

This article is click-bait tripe.
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#42 User is offline   ZenIsm 

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Posted 22 March 2012 - 06:41 PM

View PostAsdfJkl1vri, on 22 March 2012 - 03:37 PM, said:

How does the Prime charge so fast?


The battery is much, much, smaller.
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#43 User is offline   LiveBrianD 

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Posted 22 March 2012 - 07:01 PM

View PostYargs, on 21 March 2012 - 08:17 PM, said:

Hello, disreputablegeeks--PCWorld copy editor here. You are quite right about the simple error in division that I (not the author of the story) committed. I also misstated the times of the two Samsung Galaxy Tab 10.1 tablet versions as 6 hours, 46 minutes and 6 hours, 34 minutes, instead of the correct 5 hours, 46 minutes and 5 hours, 34 minutes. I think this is what people mean by "a foolish consistency." My apologies for the errors.


I see your avatar - you're the grammar police, but not the math police, right? :D
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#44 User is offline   LiveBrianD 

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Posted 22 March 2012 - 07:03 PM

View PostQUADICON, on 22 March 2012 - 08:04 AM, said:

The problem is not that the battery is failing to charge. It is simply that the iPad is drawing the power faster than the charger can keep up with it. Thsu the battery appears to not be charging. It is charging, just very slow.

The only way to circumvent that is to use a higher voltage charger. However that has an issue to itself. A faster higher voltage charge also creates more heat while charging.


I think you mean higher ampage. Most PC USB ports can provide 500mA @ 5V, and most USB chargers can provide 1A, maybe 2A, @ 5V. I think that, for optimal results, you need at least a 1A charger. (not a PC usb port)
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#45 User is offline   LiveBrianD 

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Posted 22 March 2012 - 07:08 PM

View Postcrosswordbob, on 22 March 2012 - 08:54 AM, said:

View PostQUADICON, on 22 March 2012 - 08:41 AM, said:

Apple said theer was no issue with the antenna in the iPhone 4. test showed otherwise.


No they didn't.

QUADICON said:

Steve later admitted that in testing they did notice some small issues but felt they were no big deal.


Because they were.

QUADICON said:

Yet they spent millions of dollars to have a piece of runnder designed for the sides of the device, when Apple NEVER made such for any device prior to the iPhone 4. They tried to sell it as a decorative item, as if it was a case. Its purpose at $30 would not provide the type of protection a case would as a case covers the side and the back. How is it Apple didn't make a case for the 4, but made a band that only fitted the sides? Does this not show that they knew of an issue and release an impaired device anyways?


No it doesn't, as has been explained to you countless times.


Yes, tests DID show that there were some antenna problems with it. That said, I doubt it's a big deal. I played with a friend's iPhone 4 once, and although I did get dramatically reduced reception when I held the phone the wrong way (it went from 4/5 bars to 2/5), the way I naturally held it didn't cause a problem.

This post has been edited by LiveBrianD: 22 March 2012 - 07:09 PM

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#46 User is offline   LiveBrianD 

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Posted 22 March 2012 - 07:09 PM

View PostQUADICON, on 22 March 2012 - 09:09 AM, said:

Even Microsoft release Windows knowing that the software will have issues and still having unfixed issues when it goes Gold. That is fact. It si likely seen as small and that they have time to fix the issue over time. This isn't wrong within itself.


If it's software, you can easily fix it with an update. If it's hardware, you can't.
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#47 User is offline   Yargs 

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Posted 22 March 2012 - 07:19 PM

View PostLiveBrianD, on 22 March 2012 - 07:01 PM, said:

View PostYargs, on 21 March 2012 - 08:17 PM, said:

Hello, disreputablegeeks--PCWorld copy editor here. You are quite right about the simple error in division that I (not the author of the story) committed. I also misstated the times of the two Samsung Galaxy Tab 10.1 tablet versions as 6 hours, 46 minutes and 6 hours, 34 minutes, instead of the correct 5 hours, 46 minutes and 5 hours, 34 minutes. I think this is what people mean by "a foolish consistency." My apologies for the errors.


I see your avatar - you're the grammar police, but not the math police, right? :D



I'm the math slightly incoherent homeless guy.
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#48 User is offline   crosswordbob 

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Posted 22 March 2012 - 07:31 PM

View PostLiveBrianD, on 22 March 2012 - 07:08 PM, said:

View Postcrosswordbob, on 22 March 2012 - 08:54 AM, said:

View PostQUADICON, on 22 March 2012 - 08:41 AM, said:

Apple said theer was no issue with the antenna in the iPhone 4. test showed otherwise.


No they didn't.

QUADICON said:

Steve later admitted that in testing they did notice some small issues but felt they were no big deal.


Because they were.

QUADICON said:

Yet they spent millions of dollars to have a piece of runnder designed for the sides of the device, when Apple NEVER made such for any device prior to the iPhone 4. They tried to sell it as a decorative item, as if it was a case. Its purpose at $30 would not provide the type of protection a case would as a case covers the side and the back. How is it Apple didn't make a case for the 4, but made a band that only fitted the sides? Does this not show that they knew of an issue and release an impaired device anyways?


No it doesn't, as has been explained to you countless times.


Yes, tests DID show that there were some antenna problems with it. That said, I doubt it's a big deal. I played with a friend's iPhone 4 once, and although I did get dramatically reduced reception when I held the phone the wrong way (it went from 4/5 bars to 2/5), the way I naturally held it didn't cause a problem.

No, tests showed that the iPhone 4's signal attenuation on handling was greater than phones with internal antennae. What they didn't show was that this was a problem. Although it suffers more attenuation, the iPhone 4 also copes with lower signal strengths than phones with internal antennae, so testing for attenuation only gives you half the story. Signal bars are not a definitive indicator either, being also based on signal strength rather than the phone's ability to cope with a given strength. What matters is actual real-world performance, and surveys have revealed that the iPhone 4 drops no more calls than average for both AT&T and Verizon.
If I dispute one single point in a post, that should not be taken as an indication that I agree/disagree with any other point made by that poster or anyone else in the thread. Or anywhere else. Ever.
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#49 User is offline   jbrown85004 

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  Posted 22 March 2012 - 10:04 PM

I have the new ipad and also an 8.9" Galaxy Tab. When charging the galaxy tab the charger gets overly hot. I noticed that before but I know that all electronics chargers will get hot while charging the device. I did not go to samsung or the forums complaing about how hot the charger gets. But in these forums you hear people complaining about hot chargers on the new ipad, give me a break!
By the way, try using a galaxy tab while charging and you will find out that the back gets warmer to my feelings than my new ipad under the same conditions.
Basically all electronics, and those with larger batteries will be worse will get warm with use. They produce heat, that is battery technology, the heat has to go someplace.

To me the charging "problem" and the heat "problem" are being overblown by a bored press, that cannot do simple math correctly, so how can they be trusted doing complex tests then? And most of all looking for more pageviews.
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#50 User is offline   jbrown85004 

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  Posted 22 March 2012 - 10:15 PM

I would like to see Apple, on their support forums, verified through serial numbers these complaints. If you serial number matches a new ipad, your comments are publish, if not, they will send you away from whatever rock you came from under.

I think that many, many of these complaints on the apple support forums are from non owners of the new ipad. These google fans, android fans, linux fans, free (cheap) software fans are a very jealous bunch! LOL.
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#51 User is offline   AdamChew1 

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  Posted 22 March 2012 - 11:13 PM

The new iPad works just fine, I have no problem with mine.

Maybe I don't wear sunglasses at home with my display maxed out or I am too daft to leave charging at the last moment.

Very few live the way you do, maxed out display, play games and watch videos simultaneously.

Wow that is really living life to the limits and such multitasking, Good for you.
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#52 User is offline   Vulpinemac 

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  Posted 23 March 2012 - 05:47 AM

Quite honestly, this is nothing new; the original iPad and even the iPad 2 could not charge while in use from a conventional USB hub and the charging block used for the iPad even then was 2.1A not the smaller 1A blocks used for iPhones. If the author had used the proper charger, he wouldn't have seen the slower charging rates.
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#53 User is offline   Vulpinemac 

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Posted 23 March 2012 - 05:50 AM

View PostLiveBrianD, on 22 March 2012 - 07:03 PM, said:

View PostQUADICON, on 22 March 2012 - 08:04 AM, said:

The problem is not that the battery is failing to charge. It is simply that the iPad is drawing the power faster than the charger can keep up with it. Thsu the battery appears to not be charging. It is charging, just very slow.

The only way to circumvent that is to use a higher voltage charger. However that has an issue to itself. A faster higher voltage charge also creates more heat while charging.


I think you mean higher ampage. Most PC USB ports can provide 500mA @ 5V, and most USB chargers can provide 1A, maybe 2A, @ 5V. I think that, for optimal results, you need at least a 1A charger. (not a PC usb port)

The charging block that came with the original iPad is 2.1A. This should still be capable of charging the newer iPad.
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#54 User is offline   KennethCole 

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Posted 23 March 2012 - 09:53 AM

View PostVulpinemac, on 23 March 2012 - 05:47 AM, said:

Quite honestly, this is nothing new; the original iPad and even the iPad 2 could not charge while in use from a conventional USB hub and the charging block used for the iPad even then was 2.1A not the smaller 1A blocks used for iPhones. If the author had used the proper charger, he wouldn't have seen the slower charging rates.

You are simply incorrect. When playing a 3D game, the new iPad will not charge, and in fact discharges at a steady clip, when plugged in to the charger that it came with. I tested this with Infinity Blade 2, brightness maxed. At least test it yourself before assuming the author did not do his test correctly.

Simple math confirms this result - the battery will not last through 6 hours of 3D play, and the battery takes 6 hours to charge (when the device is powered down).

Is this a deal-breaker? Not for me, but possibly for some. It is, however, an inexcusable oversight on Apple's part.

This post has been edited by KennethCole: 23 March 2012 - 09:55 AM

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#55 User is offline   nonseq 

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Posted 23 March 2012 - 10:00 AM

Perhaps Apple should post a disclaimer that the new iPad is not for dedicated high power gamers. I'm pretty sure that those who have encountered this problem are not a significant percentage of of the potential market. I could be wrong.
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#56 User is offline   KennethCole 

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Posted 23 March 2012 - 10:23 AM

View Postnonseq, on 23 March 2012 - 10:00 AM, said:

Perhaps Apple should post a disclaimer that the new iPad is not for dedicated high power gamers. I'm pretty sure that those who have encountered this problem are not a significant percentage of of the potential market. I could be wrong.

There is a difference between 'encountered' and 'noticed'. From the evidence, it would seem that a majority of users have encountered the problem, but most have not yet noticed it. I did a little testing and the facts are a bit worse that what is being reported. The iPad 2, plugged into the newest iPad charger, draws 12 watts. The new iPad draws 14.5 watts, yet still doesn't draw enough power to run 3D games, much less run the games and charge at the same time.

We can all agree that there are worse problems in the world, but that doesn't mean this can be dismissed. Let's say your new iPad is low on power when you're gaming. You plug it in, continue your game, and a few minutes later it powers off due to depleted battery. The facts suggest this scenario is possible, and even likely. I'm running a test now to check. Can you name another consumer device that exhibits that behavior? I'll say it again. Inexcusable. I'll add another adjective: Embarrassing.
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#57 User is offline   Nuke61 

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Posted 23 March 2012 - 10:59 AM

View PostKennethCole, on 23 March 2012 - 10:23 AM, said:

Can you name another consumer device that exhibits that behavior? I'll say it again. Inexcusable. I'll add another adjective: Embarrassing.

I cannot, but nor can I name another tablet that has a display matching or exceeding that of the iPad. If you really believe that it's inexcusable, you'll be taking your iPad back and asking for refund, right?
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#58 User is offline   nonseq 

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Posted 23 March 2012 - 11:04 AM

View PostKennethCole, on 23 March 2012 - 10:23 AM, said:

View Postnonseq, on 23 March 2012 - 10:00 AM, said:

Perhaps Apple should post a disclaimer that the new iPad is not for dedicated high power gamers. I'm pretty sure that those who have encountered this problem are not a significant percentage of of the potential market. I could be wrong.

There is a difference between 'encountered' and 'noticed'. From the evidence, it would seem that a majority of users have encountered the problem, but most have not yet noticed it. I did a little testing and the facts are a bit worse that what is being reported. The iPad 2, plugged into the newest iPad charger, draws 12 watts. The new iPad draws 14.5 watts, yet still doesn't draw enough power to run 3D games, much less run the games and charge at the same time.

We can all agree that there are worse problems in the world, but that doesn't mean this can be dismissed. Let's say your new iPad is low on power when you're gaming. You plug it in, continue your game, and a few minutes later it powers off due to depleted battery. The facts suggest this scenario is possible, and even likely. I'm running a test now to check. Can you name another consumer device that exhibits that behavior? I'll say it again. Inexcusable. I'll add another adjective: Embarrassing.


"Majority of users" has not been supported at all. 3 million sold opening weekend. Do you have substantiated reports that 1,500,001 users have had the problem. Are you willing to say that the vocal few, just like the antenna problem debacle, represent the majority? I would like to see some actual data before reaching any conclusions.

As for 3D games I would venture that fewer than 10% of iPad owners give a rip. (I freely admit that I have no data to support my supposition )

This post has been edited by nonseq: 23 March 2012 - 11:08 AM

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#59 User is offline   KennethCole 

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Posted 23 March 2012 - 11:26 AM

View PostNuke61, on 23 March 2012 - 10:59 AM, said:

If you really believe that it's inexcusable, you'll be taking your iPad back and asking for refund, right?


Should I quote my own post where I say that it is not a deal-breaker for me? Or can users only complain after they've returned a product? I love my new truck, but I hate the Bluetooth system it has. By your rule, I must return the truck? Just silly.

nonseq said:

"Majority of users" has not been supported at all. 3 million sold opening weekend. Do you have substantiated reports that 1,500,001 users have had the problem. Are you willing to say that the vocal few, just like the antenna problem debacle, represent the majority? I would like to see some actual data before reaching any conclusions.

As for 3D games I would venture that fewer than 10% of iPad owners give a rip. (I freely admit that I have no data to support my supposition )

You don't need to use 3D games to run into this, as PCWorld and DisplayMate have reported. I would also be extremely surprised to learn that less that 10% of owners of the new iPad are using 3D games, but I can't say for sure. A quick look at the app store reveals the top apps have a significant number of games, some of which are 3D, but who can say the percentages?

I am not willing to say that a "vocal few... represent the majority". In fact, I said the opposite - that a minority have likely noticed the problem, so those vocal few for now represent the minority who have noticed the problem. Will it become a larger issue over time? Almost certainly. Will "larger" become "large"? Who knows.

Google the DisplayMate article - they do a more in-depth analysis and find that the backlight alone uses 7W when at full brightness. That doesn't leave a heck of a lot of juice for running the processor, graphics chip, wi-fi, etc.
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#60 User is offline   crosswordbob 

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Posted 23 March 2012 - 11:29 AM

View PostKennethCole, on 23 March 2012 - 09:53 AM, said:

View PostVulpinemac, on 23 March 2012 - 05:47 AM, said:

Quite honestly, this is nothing new; the original iPad and even the iPad 2 could not charge while in use from a conventional USB hub and the charging block used for the iPad even then was 2.1A not the smaller 1A blocks used for iPhones. If the author had used the proper charger, he wouldn't have seen the slower charging rates.

You are simply incorrect. When playing a 3D game, the new iPad will not charge, and in fact discharges at a steady clip, when plugged in to the charger that it came with. I tested this with Infinity Blade 2, brightness maxed. At least test it yourself before assuming the author did not do his test correctly.


I did. It didn't.
If I dispute one single point in a post, that should not be taken as an indication that I agree/disagree with any other point made by that poster or anyone else in the thread. Or anywhere else. Ever.
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