Limited Time Accessing Hard Drive - Please Help
Posted 16 April 2012 - 07:28 AM
I have a Seagate 2TB external hard drive which is only allowing me limited access time. I have about a minute to browse through the files and even copy some to my laptop but after this period it doesn't allow me to do anymore and just hangs. I have to unplug it from the mains to clear all its windows. I can plug it back in and go through the same process but each time my access is only limited. I can't find information to my particular problem anywhere and hoping somebody here can help. It's a new HD, only bought last year however, I did drop it once from a few feet before having this problem but do not know if this would have any bearing on the particular issue. I also accidentally and without realising used the power supply for my Maxtor HD although it did work but whether this would have an adverse effect, I hope you can tell me. I've only used a fraction of the size of the HD but it contains lots of important photos and videos etc and would really like to know what this problem is and if it can be corrected long enough for me to get all my files off and on to a new HD. I will be quite happy to bin it after that. The important thing is to get my files off and stored safely elsewhere. Or will I need to call on recovery services which as you know are expensive. Many thanks in advance and I'd be very happy to supply further information if you need it. I'm just grateful of your help and if it works with your advice I'll happily donate to your choice of charity. Thank you. Greg
Posted 16 April 2012 - 07:58 AM
Is there anything on this drive that you do not have on any other media? If so, copy it onto another drive ASAP. I realize that will be time-consuming, being able to read the drive for a minute at a time, but it will be time well-spent. The drive is pretty much worthless, and you're in danger of losing something far more precious: The data on it.
Posted 16 April 2012 - 08:06 AM
I'm only able to copy files and not folders as such, for example, I can open a folder of photos and copy them over but copying the actual folders doesn't work. I really do want to rescue all this stuff but there are several GB's of it. Thanks, Greg
Posted 16 April 2012 - 02:54 PM
This post has been edited by LiveBrianD: 16 April 2012 - 02:55 PM
Need a Windows ISO image?
Posted 17 April 2012 - 12:24 AM
I'm not sure how to open it though as there are no screws. I guess it will need prised. I don't care about the HD, just the stuff on it. Thanks. Greg
Posted 17 April 2012 - 08:02 AM
Brian's suggestion of removing the drive from the case is a good one, if you can figure out how.
You may have to send the drive to a data recovery service such as Ontrack or Disk Savers. They're expensive, but they'll probably be able to recover the files. I can't recommend a particular service, as I've never used one nor figured out a reliable way to test them.
As a general rule, if you don't want to lose a file, you should never have it on only a single piece of media.
Posted 17 April 2012 - 04:48 PM
Need a Windows ISO image?
Posted 18 April 2012 - 12:15 AM