Best Buy Copies The Apple Store
Posted 05 July 2012 - 10:17 PM
It's a gawd-awful place to shop for anything, considering that the Associates are young punks, for the most part, have no pk (product knowledge) and insist on shoving add ons (service plans, installation, unneeded extras) down people's throats!
Best to shop elsewhere!
Posted 06 July 2012 - 11:13 AM
Posted 06 July 2012 - 11:50 AM
The open market rewards those who support the customer. BB has not kept up. It would be their own fault if they do not recover, not the customers'.
Posted 06 July 2012 - 12:07 PM
Reduce store size, train employees better, get fully behind online buying and local pickup, and *create* excitement and new opportunities. Their branded products were a start, but so half-hearted, nobody cared. Any monkey with a keyboard knows they can quickly get pricing and credible reviews within minutes, and that - while "there" - the monkey can place an order, save on tax and sometimes get it shipped for nothing. Next item on the monkey's to-do list!
Why bother going in (driving, parking, setting aside at least an hour), sizing up the salesperson (do they really know what they're talking about?), then wondering if the price is competitive? That's the way it is today.