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Hard Drive Crashed, Need To Get Files Back

#1 User is offline   shane1717 

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Posted 15 July 2012 - 06:28 AM

I had a Seagate 500g hard drive. My computer wouldn't start up, BioHD-8 error. I took the hard drive out and put it into an external case and hooked it to my other computer. The drive shows up in my computer, but it says 'incorrect parameter' when i try to browse it. I tried running photorec to get the information back, but it kept getting errors, ie bad sectors. When I look at the drive, it says there is no partition on it and it is not formatted. Pandora can't even detect the drive as a logical drive. I'm not sure what to do, because I need to get my business records off the drive (quickbooks and such). Should I try reformatting it and then running a program such as photorec? OR would I risk losing the information. Thanks a lot for any help.
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#2 User is offline   Rommel 

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Posted 15 July 2012 - 07:00 AM

View Postshane1717, on 15 July 2012 - 06:28 AM, said:

I had a Seagate 500g hard drive. My computer wouldn't start up, BioHD-8 error. I took the hard drive out and put it into an external case and hooked it to my other computer. The drive shows up in my computer, but it says 'incorrect parameter' when i try to browse it. I tried running photorec to get the information back, but it kept getting errors, ie bad sectors. When I look at the drive, it says there is no partition on it and it is not formatted. Pandora can't even detect the drive as a logical drive. I'm not sure what to do, because I need to get my business records off the drive (quickbooks and such). Should I try reformatting it and then running a program such as photorec? OR would I risk losing the information. Thanks a lot for any help.


Someone will come along with a more detailed reply.

For now, do not reformat the drive.

These important files may need to be professionally recovered or perhaps a repair can be done with your windows disk?

Please wait for others to reply.
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#3 User is online   LiveBrianD 

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Posted 15 July 2012 - 07:20 AM

Try running Recuva on it. As Rommel said, do NOT format the drive.
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#4 User is offline   coastie65 

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Posted 15 July 2012 - 07:25 AM

View Postshane1717, on 15 July 2012 - 06:28 AM, said:

I had a Seagate 500g hard drive. My computer wouldn't start up, BioHD-8 error. I took the hard drive out and put it into an external case and hooked it to my other computer. The drive shows up in my computer, but it says 'incorrect parameter' when i try to browse it. I tried running photorec to get the information back, but it kept getting errors, ie bad sectors. When I look at the drive, it says there is no partition on it and it is not formatted. Pandora can't even detect the drive as a logical drive. I'm not sure what to do, because I need to get my business records off the drive (quickbooks and such). Should I try reformatting it and then running a program such as photorec? OR would I risk losing the information. Thanks a lot for any help.

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#5 User is offline   shane1717 

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Posted 15 July 2012 - 07:39 AM

Tried it, no SMART option. I'm getting an input/output error now too.
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#6 User is offline   shane1717 

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Posted 15 July 2012 - 07:53 AM

i tried hooking it into my computer, and the drive started smoking a little. now i put it back in external, and it won't even spin. I think it's shot.
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#7 User is offline   Rommel 

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Posted 15 July 2012 - 02:41 PM

View Postshane1717, on 15 July 2012 - 07:53 AM, said:

i tried hooking it into my computer, and the drive started smoking a little. now i put it back in external, and it won't even spin. I think it's shot.


To me it sounds like it's out of your hands now.

Do you have a reputable computer store that will honestly help you?
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#8 User is offline   smax013 

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Posted 19 July 2012 - 02:11 PM

View Postshane1717, on 15 July 2012 - 07:53 AM, said:

i tried hooking it into my computer, and the drive started smoking a little. now i put it back in external, and it won't even spin. I think it's shot.


From that, I likely would stop messing with it and send it to a drive recovery specialist such as DriveSavers (there are other similar companies). If you really need/care about the data, then this is likely the best option at this point. It likely will not be cheap, however.
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