[Hoop]

Hi, this problem has occurred since a while but I didn't try to fix it as isn't major nuisance
So here's the problem, when I open "Windows Update" in the control panel I don't get the normal window, I get an almost blank screen with three lines of commands-likes and a blank button, which does nothing when clicked on.
I toke some time to search the internet and found a couple of fixes, including one where I had to download and run the Microsoft's Fix It, which didn't help.
I've included a screenshot as an attachment.
Any help you can provide is much appreciated.

Attached thumbnail(s)

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This post has been edited by Hoop: 16 September 2012 - 07:00 AM

[compnovo]

Hoop, on 16 September 2012 - 06:54 AM, said:

Hi, this problem has occurred since a while but I didn't try to fix it as isn't major nuisance
So here's the problem, when I open "Windows Update" in the control panel I don't get the normal window, I get an almost blank screen with three lines of commands-likes and a blank button, which does nothing when clicked on.
I toke some time to search the internet and found a couple of fixes, including one where I had to download and run the Microsoft's Fix It, which didn't help.
I've included a screenshot as an attachment.
Any help you can provide is much appreciated.

Hey Hoop,
I can't see a screenshot on my end, probably because the site is still being glitchy.

[Hoop]

compnovo, on 16 September 2012 - 06:57 AM, said:

Hoop, on 16 September 2012 - 06:54 AM, said:

Hi, this problem has occurred since a while but I didn't try to fix it as isn't major nuisance
So here's the problem, when I open "Windows Update" in the control panel I don't get the normal window, I get an almost blank screen with three lines of commands-likes and a blank button, which does nothing when clicked on.
I toke some time to search the internet and found a couple of fixes, including one where I had to download and run the Microsoft's Fix It, which didn't help.
I've included a screenshot as an attachment.
Any help you can provide is much appreciated.

Hey Hoop,
I can't see a screenshot on my end, probably because the site is still being glitchy.

Blame it on me, heck I forgot it!

[compnovo]

Hoop, on 16 September 2012 - 06:54 AM, said:

Hi, this problem has occurred since a while but I didn't try to fix it as isn't major nuisance
So here's the problem, when I open "Windows Update" in the control panel I don't get the normal window, I get an almost blank screen with three lines of commands-likes and a blank button, which does nothing when clicked on.
I toke some time to search the internet and found a couple of fixes, including one where I had to download and run the Microsoft's Fix It, which didn't help.
I've included a screenshot as an attachment.
Any help you can provide is much appreciated.

I did some googling myself and it seems like the common thread is installing a service pack in a language different from the OS. For instance, in one thread an Italian made the mistake of selecting English for the SP.
Could that possibly be your problem?

[Hoop]

compnovo, on 16 September 2012 - 07:19 AM, said:

Hoop, on 16 September 2012 - 06:54 AM, said:

Hi, this problem has occurred since a while but I didn't try to fix it as isn't major nuisance
So here's the problem, when I open "Windows Update" in the control panel I don't get the normal window, I get an almost blank screen with three lines of commands-likes and a blank button, which does nothing when clicked on.
I toke some time to search the internet and found a couple of fixes, including one where I had to download and run the Microsoft's Fix It, which didn't help.
I've included a screenshot as an attachment.
Any help you can provide is much appreciated.

I did some googling myself and it seems like the common thread is installing a service pack in a language different from the OS. For instance, in one thread an Italian made the mistake of selecting English for the SP.
Could that possibly be your problem?

I've checked in the computer's properties, I don't have any service packs installed
Should I try and install it? Will it fix the problem?

[compnovo]

Hoop, on 16 September 2012 - 07:34 AM, said:

I've checked in the computer's properties, I don't have any service packs installed
Should I try and install it? Will it fix the problem?

SP1 for Windows 7 was released a while ago, I'm surprised it didn't come up in your automatic updates. I don't see how it could hurt to install it although I don't know if it will fix your problem. Here's the link:
http://www.microsoft...ls.aspx?id=5842

[Flashorn]

Hey Hoop!

Do you see a Red X on the White Flag on the Task Bar next to the clock?

Open Action Center by Right clicking on the White flag and choose
Open Action Center.

Do you see anything wrong like this screen shot ? :



Do you see a button on the right side that says Change Settings? If so, click on it and choose the recommended
option. (should be the first one)

Does it change anything ?

Do you have the install disk for your Windows 7 ?

You might want to do a repair of the OS.

And yes, installing SP1 would be the right thing to do.



FLASHORN.

This post has been edited by Flashorn: 16 September 2012 - 12:49 PM

[Hoop]

compnovo, on 16 September 2012 - 07:47 AM, said:

SP1 for Windows 7 was released a while ago, I'm surprised it didn't come up in your automatic updates. I don't see how it could hurt to install it although I don't know if it will fix your problem. Here's the link:
http://www.microsoft...ls.aspx?id=5842

Hi compnovo, sorry for the late response. I'll resume the download, stopped yesterday at about 43% if the bandwidth is good it'll finish tonight (dial ups sucks!!!)

[compnovo]

Hoop, on 17 September 2012 - 01:11 PM, said:

compnovo, on 16 September 2012 - 07:47 AM, said:

SP1 for Windows 7 was released a while ago, I'm surprised it didn't come up in your automatic updates. I don't see how it could hurt to install it although I don't know if it will fix your problem. Here's the link:
http://www.microsoft...ls.aspx?id=5842

Hi compnovo, sorry for the late response. I'll resume the download, stopped yesterday at about 43% if the bandwidth is good it'll finish tonight (dial ups sucks!!!)

Dialup????
I feel your pain.

[Hoop]

Quote

Do you see a Red X on the White Flag on the Task Bar next to the clock?

Open Action Center by Right clicking on the White flag and choose
Open Action Center.

Do you see anything wrong like this screen shot ?

:

Hi FLASHORN, my apologies to the late response to you too.
No, I can see nothing wrong over there.

Quote

Do you see a button on the right side that says Change Settings? If so, click on it and choose the recommended
option. (should be the first one)

Does it change anything ?

Apparently nothing to change in the action center setting, as everything is checked (screenshot included).

Quote

Do you have the install disk for your Windows 7 ?

You might want to do a repair of the OS.

And yes, installing SP1 would be the right thing to do.

Yes, I think I have it somewhere here (didn't dig it out yet).
Even the windows update setting looks not so ok (screenshots saves the world!)
I'll try to install the service pack here first, and will report back when I get the things done.

Attached thumbnail(s)

• 
• 

[Hoop]

compnovo, on 17 September 2012 - 01:20 PM, said:

Dialup????
I feel your pain.

Thank you for your sympathy
At least it's a 3G connection (via cellphone), back in Thailand it was EDGE at 30 kps max! Talk about pain!

[Hoop]

Hi,
I've finished doing SP1 installation and that didn't fix it.
I just found out I'm able to install the normal updates through the corrupted "Windows update", and did it successfully two days ago but lost it when I did a system restore to fix another issue(fixed now), but everything still look the same way in that place.
I think I have to dig the Windows 7 installation disc, and get back to you guys expecting the instructions, as I have no clue

[Hoop]

So, was it me being impolite or nobody wants to help a poor fellow PCW member?
Oh, ok, I just found out I don't have the installation disk, and the issue is remained unsolved. I can update though, as shown in the included screenshot.

Attached thumbnail(s)

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[LiveBrianD]

I haven't the faintest idea what would cause that, but I have links to Windows ISOs in my sig if you need them.

This post has been edited by LiveBrianD: 28 September 2012 - 03:42 PM

[Hoop]

LiveBrianD, on 28 September 2012 - 03:42 PM, said:

I haven't the faintest idea what would cause that, but I have links to Windows ISOs in my sig if you need them.

Thanks for pointing that out but, do I really have to download the whole thing to solve this? Am I really out of options?
If so, I think I'll just leave this glitch as it is.

[Flashorn]

Hoop, on 06 October 2012 - 06:20 PM, said:

LiveBrianD, on 28 September 2012 - 03:42 PM, said:

I haven't the faintest idea what would cause that, but I have links to Windows ISOs in my sig if you need them.

Thanks for pointing that out but, do I really have to download the whole thing to solve this? Am I really out of options?
If so, I think I'll just leave this glitch as it is.

Hey Hoop!

Actually, if you have a friend with a Windows 7 disc then ask if you can borrow it and try the Repair that way.
It would be better to have the Retail version of Windows 7 to do this.



FLASHORN.

[LiveBrianD]

Remember, a recovery disc will NOT work.

[Hoop]

Quote

Hey Hoop!

Actually, if you have a friend with a Windows 7 disc then ask if you can borrow it and try the Repair that way.
It would be better to have the Retail version of Windows 7 to do this.

Well, I don't. Guess I'll try Brian's link, the "Windows 7 Home Premium 64-bit SP1 ISO" is about 3.1 GBs, but have to get myself a cd first as I don't have one around.

Quote

Remember, a recovery disc will NOT work.

Yes, sir!

[LiveBrianD]

Actually, it's a DVD. A CD won't work very well here.

[Hoop]

LiveBrianD, on 07 October 2012 - 05:23 PM, said:

Actually, it's a DVD. A CD won't work very well here.

Yeah that sounded stupid, 3 gigabytes wouldn't fit in a cd