Notebook Won't Restart
Posted 19 October 2012 - 09:45 PM
Posted 20 October 2012 - 06:47 AM
Hi and welcome to the forums,
The black screen indicates a hardware problem so I think it's possible you have a driver conflict created by the upgrade. Have you tried booting into Safe Mode?
Media Center: Core i3 3220 - 128GB Plextor SSD (boot) - 1TB Samsung HDD (storage) - Radeon 4350 - 8GB G.Skill 1333 RAM - Biostar ECO HD61V kit - Win7 HP 64-bit
Surface RT - Lumia 900
Posted 20 October 2012 - 10:30 AM
U will never know what hit ya
Freakin Fast.... Cyber!!
Laptop: Sony VAIO
i5-480M 2.67GHz (2.93GHz with Turbo Boost)
ATI mobility Radeon HD 5650, 1GB
4GB(2x2GB)RAM, DDR3 1066Mhz
500GB HDD (5400rpm)
15.5" LCD display
Windows 7 Home Premium 64-bit
Posted 21 October 2012 - 10:04 AM
I've got a couple of questions for you, that will help us figure out your problem:
1) How soon after the upgrade did the problem start. Did you get the blank screen the first you booted into Ultimate, or was it days or week later?
2) Could you tell us exactly when the screen goes blank? When you turn on the computer, does nothing appear on the screen? Or do you see the manufacturer's logo first? Or even the Windows logo?