[AhhYonzbd]

If you ask me, I think the whole keyboard for tablets are way to early in the game. Until they create decent apps that will cater to keyboards, then yes, I do believe it will fit in quite nicely. Until then, how many people really type a e-mail from there tablet. If any, the e-mails are short typed. The whole purpose of a tablet is to interact while on the go and not being stationed in one area. I can't see myself typing in Word/Pages or any other typing format app for a long duration. I use my tablet for reading/playing video games/watching videos/movies/check my e-mails. Those that use the keyboard are the same people who bring in laptops at Starbucks only to be seen and talked about. In other words, crying for attention.

[havasu46]

Ok, they said they would replace them. Find some real news to report already.

[protosapien]

After a week and a half, I returned the Surface RT, I'd bought for my 11 year old daughter.

First the Type keyboard would frequently and intermittently stop working and nothing short of restarting the Surface would work to reconnect it. Very frustrating. FAIL.

Then there was the dysfunctional Windows Live infrastructure. The Surface RT requires a hotmail account and binds all other email to that. After setting up a hotmail account for my daughter with parental controls (which I never got to work after begin charged 4 times to verify I was an adult), she got 30-40 spam emails of the most nefarious type in her in-box. Apparently, hotmail accounts are already on spammers radar as soon as they're created. The entire Windows Live platform has changed so many times and it's looking like a massive Rube Goldberg machine. FAIL.

Then there were the plugins she needed to run some of the web-based educational software required in her language arts class - no dice. It wouldn't run and the plugin couldn't be downloaded and installed. FAIL.

As a long time Microsoft Certified Professional, I'm very disappointed with the overall experience with this new product. I think it's doomed to FAIL.

Back to a regular laptop -> a Dell or a Mac Air or a Sony Vaio.

[WhatsThatMean]

Have been using Surface heavily since Oct 26 and have noticed no issues. I was not sure how I would like the touch, but it's growing on me. Makes for a terrifically light and mobile office solution when I need it and is out of the way when I don't. I have also been experimenting with using it docked--HDMI to 1920x1080 monitor, usb to KVM box switching mouse, keyboard, and wireless headset. Just created a power profile that takes no actiom when "lid" is closed. It works as well or better in that mode than many small form factor pc's I've tried. Maybe three is a bad batch of touch covers, but I dont find the design flawed at all for its propose.

[JimmiSisthename]

This will all end in tears. You can just tell. Sound issues, tearing cover, logo that rub right off, not to mention one of the ugliest UI's ever seen. Is this some Retro Hipster Art Project?

[mipa]

What did you expect from a 'surface' other than a surface logo? Just like the logo the fun will rub off after just a few days use.......MS blows it again.

[tbsteph1]

Tech sites are like lemmings - one makes a report (No matter how accurate) and will surely others will follow with the same bilge repeated.

Last I looked, six people on the Surface Forum, had complained about their cover separating . Oh the horrors, 6! Go to any Apple Forum and I'll bet you can find thousands of complaints made by six people about some aspect of their experience with product X. This is ludicrous!

Look, my point is manufacturing errors occur with every product sold including those sold by Microsoft. But, the apparent purpose of this article, and others like it, is to malign them not to provide useful information for their readers. Propaganda

[WillCheung]

Quote

After a week and a half, I returned the Surface RT, I'd bought for my 11 year old daughter. First the Type keyboard would frequently and intermittently stop working and nothing short of restarting the Surface would work to reconnect it. Very frustrating. FAIL. Then there was the dysfunctional Windows Live infrastructure. The Surface RT requires a hotmail account and binds all other email to that. After setting up a hotmail account for my daughter with parental controls (which I never got to work after begin charged 4 times to verify I was an adult), she got 30-40 spam emails of the most nefarious type in her in-box. Apparently, hotmail accounts are already on spammers radar as soon as they're created. The entire Windows Live platform has changed so many times and it's looking like a massive Rube Goldberg machine. FAIL. Then there were the plugins she needed to run some of the web-based educational software required in her language arts class - no dice. It wouldn't run and the plugin couldn't be downloaded and installed. FAIL. As a long time Microsoft Certified Professional, I'm very disappointed with the overall experience with this new product. I think it's doomed to FAIL. Back to a regular laptop -> a Dell or a Mac Air or a Sony Vaio.

Normally, I would recommend giving an iPad to a 11 year old girl instead of surface. RT is a bit too complicated OS than iOS unless your daughter knows quite a bit about computer. Second, you could create local account if you don't have hotmail. Or you could create an outlook account instead. Just like me. Third, spam mail is everywhere and not the problem of hotmail alone. By setting up a hotmail should not cause spam mails. My private hotmail account hardly gets any spam mail. Only when you use it to register facebook or other social services, then you will get tons of spam mail.

[WillCheung]

Quote

If people can get over the antenna-gate issue with Apple's iPhone 4, they will get over this since Microsoft is doing everything to please the customer including replacing the touch keyboards.

I still recall Apple refused to admit their product has problem. At least, this time, MS admits the problem and help their customers replacing the cover without a word. Good customer service should deserve a respect.

[WillCheung]

Quote

And is it just me, or does everyone else HATE these glossy screens now on all Tablet models? They are prone to fingerprints and smudges, lots of glare.. just something I even want to look at for long. The Surface actually has less glare than a lot of other tablets, due to optical bonding, which reduces the separation between the glass and the screen, which in the process reduces glare.

Yes. My iPad4 has a lot of glare and fingerprints. I wish they put on a screen protector in factory just like my LG phone. Third party protector sucks.

[LiveBrianD]

WillCheung, on 14 November 2012 - 07:13 PM, said:

Quote

After a week and a half, I returned the Surface RT, I'd bought for my 11 year old daughter. First the Type keyboard would frequently and intermittently stop working and nothing short of restarting the Surface would work to reconnect it. Very frustrating. FAIL. Then there was the dysfunctional Windows Live infrastructure. The Surface RT requires a hotmail account and binds all other email to that. After setting up a hotmail account for my daughter with parental controls (which I never got to work after begin charged 4 times to verify I was an adult), she got 30-40 spam emails of the most nefarious type in her in-box. Apparently, hotmail accounts are already on spammers radar as soon as they're created. The entire Windows Live platform has changed so many times and it's looking like a massive Rube Goldberg machine. FAIL. Then there were the plugins she needed to run some of the web-based educational software required in her language arts class - no dice. It wouldn't run and the plugin couldn't be downloaded and installed. FAIL. As a long time Microsoft Certified Professional, I'm very disappointed with the overall experience with this new product. I think it's doomed to FAIL. Back to a regular laptop -> a Dell or a Mac Air or a Sony Vaio.

Normally, I would recommend giving an iPad to a 11 year old girl instead of surface. RT is a bit too complicated OS than iOS unless your daughter knows quite a bit about computer. Second, you could create local account if you don't have hotmail. Or you could create an outlook account instead. Just like me. Third, spam mail is everywhere and not the problem of hotmail alone. By setting up a hotmail should not cause spam mails. My private hotmail account hardly gets any spam mail. Only when you use it to register facebook or other social services, then you will get tons of spam mail.

Strangely, my older hotmail account that I've used for LOTS of services gets LESS span than my newer hotmail account that I've used for very few services. Go figure...

[nicothep]

So many people (especially Apple fanboys or those that just read specs instead of actually trying something for real) miss out on the fact that you can actually be productive with a Surface - it had Excel, Word, PowerPoint and OneNote, a keyboard and a touchpad - a combo that has been missing from all other non-Windows tablets until now. Sure you can consume on an iPad, and maybe create some limited content, but your content creation ability is pretty limited compared to what you can do with Surface RT. Furthermore, this is 'version 1', with the Surface Pro coming out next year resolving the issues around domain membership and support for existing apps. If I was Apple I could be concerned about the market for Apple tabs that goes to the business users.

[Turk]

I have spent sometime trying to find a Microsoft complaints/suggestion site. There is non according to Bing or Google. I spent 3 very frustrating days trying to work out windows 8 on my high end i7 ASUS laptop. I asked for a refund. My complaint was going to be about my Xbox 360, it is 12 months old and has not been connected to the net because it was working as a gaming console as advertised. Its primary purpose, to play games. My biggest mistake was paying for down loadable games, I now have to connect to the internet to get my paid games in xbox live. Problem is, before I can do this I have to update to the latest software. I wish I never paid for down loadable games. My gaming machine has turned into a advertising multiple page tablet that will not even display the cover sheets of games I paid for unless I am on line. If I am on line then I get ads. I just want to revert to a gaming console and Microsoft will not help. I can now thank Microsoft for forcing me to look at other gaming consoles, PS3 is now in and my xbox gear is being traded in. Microsoft, since 1998 I have been rigorously debating for you, after my experiences with win 8 and my latest xbox360 ui. You seriously need input from your loyal unpaid customers.