[manoharprabhu]

Hi,

I own a Dell N4010R laptop since 2 years. It has 3GB RAM and 1 GB ATI mobility 5470 Graphics.
Yesterday when my laptop was on, i inserted my pen drive in the usb port and the laptop suddenly went off. Now when i turn on the laptop, am getting a black screen. No POST. The power light is on and there is no HD activity. The DVD drive spins for a second and stops. The dell splash screen is no longer coming up.
When the laptop is in this state, i am able to charge my cellphone by plugging it into that USB port.

Is my motherboard gone? or RAM problem?



Thanks and Regards,
Manohar Prabhu

[LincolnSpector]

Hi, Manohar, and welcome to the forums.


If you're not getting POST, this is definitely a hardware problem. I very much doubt it's a screen problem, but just in case, you should try plugging in an external monitor.


Beyond that, it probably needs professional care. I'd take it to a professional.


One question for you: What about your data? Do you have backups, or are all of your files tied up in a dead PC?


Lincoln

[manoharprabhu]

LincolnSpector, on 26 February 2013 - 09:31 AM, said:

Hi, Manohar, and welcome to the forums.


If you're not getting POST, this is definitely a hardware problem. I very much doubt it's a screen problem, but just in case, you should try plugging in an external monitor.


Beyond that, it probably needs professional care. I'd take it to a professional.


One question for you: What about your data? Do you have backups, or are all of your files tied up in a dead PC?


Lincoln

Hmmmm..... I tried plugging in a monitor. Still same issue. I tried FN+D while powering up the system to start display diagnostics. I got flashing colors on screen. At least my video chip is all right.


Now i have given the system for servicing. Will update its status in a couple of days.


Unfortunately all my data is in the dead system, although nothing critical. Just some movies and stuff

This post has been edited by manoharprabhu: 26 February 2013 - 08:59 PM