[krisdad1]

I have an all in one that will not SCAN when I use the control panel; I get Runtime Error!Program: C:Program FilesDell Photo AIO Printer 922dlbtaiox.exeCan anyone help decipher what this means?

[AuroraDizon]

http://www.diyaudio.....htmlapparently a few people have had the same problem unfortunatly I haven't seemed to found an answer yet. Is there anyway of contacting dell support if your still under warrenty? All the threads I found said to try to uninstall and resinstall your drivers/software.Also state what type of computer your using, os and all that.

[krisdad1]

I'm out of warrantee, and have not been able to get through the Dell automated garbage. I wish I could tell if this is a printer problem or a computer problem. Printer replacement would be easy, but can't be sure where the problem is?

[AuroraDizon]

I google searched the term dlbtaiox.exe and got some results from ppl who are having the same problem with what I assume is the same printer when trying to scan. Unfortunately I couldn't find a clear cut answer but maybe theres something I missed.

[krisdad1]

I uninstalled the Dell Photo AIO Printer 922 at Start- All programs. Then I installed the Dell Drivers and Utilities Disc and waited for install Complete. At that point a window opened and said Preparing Dell All-In-one Center for First Use.Searching for scanning applications. Please wait.That wait has been over 1 hour and counting!I am about out of ideas.

[AuroraDizon]

was it the same process as your initial install? How long did it run before it error/or just gave up? Did you plug it in.. sorry for all the stupid questionssometimes you just have to do the uninstall reinstall thing until it takes it, or verify the install files.

[krisdad1]

I went to Programs and uninstalled Dell Printer and restarted; restart said that new hardware was detected and then I installed Dells Printer Drivers and Utilities Disc. Everything looked fine until I tried to scan and then a window appeared that said it was looking for Scan Apps.I will go through that process again.

[AuroraDizon]

maybe try a different instillation file, there may be one available online

[krisdad1]

Now we are getting beyond my computer skills. I'm LOST, SORRY

[AuroraDizon]

http://www.soft32.co...63.htmldownload the instillation file, if that one doesn't work google for another one http://www.google.com/search?q=driver%22DellPhotoAIOPrinter+922%22&num=100&safe=off&filter=0make sure its the right instillation files for the model of the printer you have. Uninstall the ones you have, and install from that file.

[rgreen4]

I cannot speak first hand about the Dell All In Ones, but many HP printers that connect via the USB port, require you to install the software BEFORE connecting the USB cable to the computer. If you have your original quick start quide check that. It they are the same, disconnect the printer, uninstall the drivers, reinstall the drivers and then connect the printer.