[quackstar2]

i have another problem which is a file that is eating my proccessor alive. its called SSCEvtHdlr.exe. it keeps my computer at over 50% at times, others its at 0. i know that it means Saftey and Security Event Handler. its for AOL Saftey and Security Center. i can usually fix the problem by ending another proccess, McShield.exe. i don't know if its just AOL or a virus. i tried to install another anti-virus app, but then the AOL anti-virus app stopped working. i'm out of idea's. does anybody know any to keep it away permentantly?

[mphenterprises]

Hi again quakstar. It is a part of AOL; however, depending on where the file is, it may be a virus.This file should be in C:Program FilesCommon Files. If you find it anywhere else, you may be infected. Try this:- Right Click on My Computer and click "Search..."- Click on "All files and folders"- Put in "SSCE" as your search in the first area marked "All or part of the file name:"- Click on "More Advanced Options"- Make sure all of these are checked:Search system foldersSearch hidden files and foldersSearch subfolders- Click "Search"Post where the file is found.

[SpiritWind]

{size:18px}[/size]:D Hi Quackstar : AOL(Hell) does NOT have an antiVIRUS; they lease it from another company . AOL and their "Safety & Security Center" are very problematic ; best to use a "Layered" Approach to security, including the Choice of an ISP . For the latter, best to view the info at www.freedomlist.com , though I personally use "DSLExtreme" for my DialUp Service . For a "Starter Guide" on Good & FREE "Things", including Security, see : http://rcip.com/mitc...dieUpdated.html . By the way, should ONLY ever have I antiVIRUS program on a computer providing "real-time" protection; any other antiVIRUS program should be COMPLETELY REMOVED, including the use of its "Removal/Uninstallation Tool", PRIOR to installing a "new" antiVIRUS program .

[quackstar2]

the file is located in C:Program FilesCommon FilesAOL1127997839eei'm not going to change my AOL SSC. i've heard though that it is better to have multiple scanners because your using multiple engines to double check your compter.i just want to fix this.

[mphenterprises]

Hi Quackstar2. Well, the file itself is fine; however, unless you manually end that process when the system CPU usage gets high, you may be stuck with it.I monitor my CPU usage carefully. I know what programs adversely affect my CPU usage and what programs don't. That is something that you may have to investigate on your own.Even though I do not like AOL, I am not going to sit here and tell you to get another security setup. If what you have is working for your needs, keep it. Do a bit of research and find what combination of security utilities give you the best security coverage and the least CPU usage.I use a cache of numerous spyware, anti-virus, and malwae protection. My CPU usage rarely spikes from using any of these products. Learn what works best for you.

[SpiritWind]

{size:18px}[/size]:D Hi Quackstar : It would be wise to read what Expert Fred Langa of the Windows Secrets and the LangaList newsletter says about AOL's "Free" antiVIRUS at http://WindowsSecrets.com/comp/061207 .

[rtptah]

I also have aol safety and sec. and I also am having the same problem. I did find the file in a windows/pf folder. Should I get rid of it? Thanks

[mphenterprises]

Hi Rtptah. As I mentioned in my initial post, this file should be in C:Program FilesCommon Files. If you find it anywhere else, you may have a problem.What other security applications do you use besides AOL?

[rtptah]

Hi - I only have McAfee from AOL and Privacy Wall. I also have various spyware programs.Thanks!

[mphenterprises]

Okay, at this point, you are severely under-protected. What spyware applications do you have?

[rtptah]

Hi - I have Spybot, Adware, XoftSpySE and the add ons from AOL Safety and Sec. What should I do?

[mphenterprises]

Okay, personally, I do not like AOL nor would I recommend anyone to use AOL. That being said, if you feel satisfied with the level of protection you get, keep it.I would advise you get these three (3) thorough scanner and use each of them:SuperAnti SpywareDr. Web Cure-ItRootkit RevealerThe Rootkit Revealer will only determine if you have a Rootkit in your computer. If you do, you can use the report that this application provides and search for sites that can analyze and troubleshoot your computer.

[spike]

Description: File SSCEvtHdlr.exe is located in a subfolder of "C:Program FilesCommon Files". Known file sizes on Windows XP are 161384 bytes (80% of all occurrence), 177744 bytes.The program has no visible window. It is a Verisign signed file. The file has a digital Signature. File SSCEvtHdlr.exe is not a Windows core file. Program can be uninstalled in the Control Panel. Therefore the technical security rating is 14% dangerous.Important: Some malware camouflage themselves as SSCEvtHdlr.exe, particularly if they are located in c:windows or c:windowssystem32 folder. Thus check the SSCEvtHdlr.exe process on your pc whether it is pest.

[rtptah]

Thanks to both of you! Have a great day!!!

[mphenterprises]

Rtptah. Please do not leave the thread open. Let us know if the scans picked up anything.

[rtptah]

Superanti-spyware found 52 items it got rid of. Rootkit found 233 discrepancies but now I am unsure how to proceed with that one. The other program gave me an error message of invalid path and wouldn't scan. I downloaded it several times.

[mphenterprises]

Okay. Well, regarding the Rootkit scan, can you take a screen shot of the report that was generated and send it to me via a PM. I will try and find a forum that specializes in Rootkit Removals.Regarding Dr. Web Cure It, what is the exact error message and did you get the error message when you tried to download it or when you tried to install it?

[rtptah]

It says "invalid virus base or path to virus base". It will download, run, then when I select 'start' that message popps up. Following that, a screen asking if I want to buy shows up.

[mphenterprises]

Okay, that is a new one to me. The secondary window that comes up is nothing. You can always X out of that.Well, let's concentrate on what you do have. Please send me that screenshot via PM and in the meantime, I will try to find you a forum that specializes in Rootkit removal.

[rtptah]

First, I am unsure of how to do a screen shot so under options on rootkit I selected save. Now the program is not repsonding. That means I have to scan again, correct?