[mphenterprises]

When you initially ran the scan, did you select save at that point?If the system hung for any reason, yes, go ahead and and scan again. Once the scan is complete, click "Save..." and save the report as a .txt file to your Desktop. At that point, you can email me the .txt file. I am going to send you my direct email address. Once you get it, email me the .txt file you saved on your Desktop. I will reply back and let you know I got it.

[SpiritWind]

{size:18px}[/size]:D Hi rtptah : 233 Discrepancies found by Rootkit Revealer is an extremely large number; I suspect you did NOT run the Scan according to THEIR Guidelines at the RootkitRevealer Usage Forums at http://forum.sysinternals.com/forumtopics.asp?FID=15 , particularly their 1st 4 Threads . Follow the Guidelines in those Threads and IF the resultant Scan has more than 8 "Discrepanies", save the Report and post it in their Rootkitrevealer Logs Forum at http://forum.sysinternals.com/forumtopics.asp?FID=17 . There are many Volunteer Experts on those Forums to assist you ; THEY are the Experts when it comes to the RootkitRevealer program .. As far as Rootkit Removal is concerned, the Best are at www.castlecops.com/f233-Rootkit_Revelations.html .

[rtptah]

I ran the scan again and recieved 5 errors. Then, I got the same lock up problem when I attempted to save and send the results to you. It saved an empty file. I will look at the rootkit site and I will also attempt to run the scan again today.

[quackstar2]

srry for neroposting, but i still have this problem. is there anyway to fix it w/o uninstalling aol ssc?

[SpiritWind]

{size:18px}[/size]:D Hi Quarkstar : Have you asked your Question(s) on the AOL Support Forums !? You can access them through your AOL GUI ; I did some advising on their Security Forum the last month of the 6 months I had them . When I was there for that 1 month I met several very knowledgeable people who should be able to help you .