[chi03]

why is this popping out when i press the shutdown button?http://i47.photobucket.com/albums/f175/archiekaren/hy.jpgEdited by Cosmo, please do not post pictures that extend beyond the normal width of a post. Thank you.

[rgreen4]

The quick answer is - it should not. Does this happen every time, or just frequently.What anti-virus software and what anti-spyware software are you running? Are you updating the databases of each regularly?When was the last time you ran a scan for each?

[mphenterprises]

Hi Chi03. Another question is are you using a valid installation of Windows?

[spike]

You could go to Microsoft's download section and down load a fresh copy of IE

[mphenterprises]

Hi Spike....the error message is related to Windows Explorer, not Internet Explorer.

[spike]

............:oops:

[rgreen4]

That's OK Spike - I had half a page written in draft on IE and downloading a newer version when I went back to check on something and noticed Windows instead of Internet.Me thinks malware or registry. But we are all just going to have to wait for Chi03 to come back. Its an interesting desktop though.

[mphenterprises]

Very interesting. I would be impressed to know if this was a concert he or she attended. :lol:

[chi03]

im using avast and spybot search and destroy.and im using IE7.and also a legal windows?uhm.can i fix the registry?and what part could have been damaged?about the dekstop..hehe!i did not attend that concert..im just one of the die hard fan of the band trivium..:Dthanks for the reply guys.

[rgreen4]

You can go to the downloads sections of this website, and in the lower search box, where is says search within downloads, enter registry cleaner.You will get several choices of free and trial registry cleaner. I personally use Registry Mechanic from PC Tools. Its costs $39 a year, good for 3 computers (I have 3) so its not too much of a cost for me.You will find, at the very least your machine will run some better. Windows is bad about leaving bits and pieces around as you add and delete items. We had one poster who downloaded one, and when he came back said the cleaner found over 6,000 errors in his registry! I was personally guessing about 1,500. I clean regularly and usually have 40-60. Its not a one time deal, but something you need to keep up with, like scanning for viruses, except the registry cleaners don't usually start on their own.

[chi03]

can i use the restore point so that if something happens in the registry.i can turn it back?and also about the registry mechanic.can it fix my registry if i will not pay $39.im a little bit dont have money right now.hehe

[mphenterprises]

[quote name='chi03']can i use the restore point so that if something happens in the registry.i can turn it back?Absolutely. It is a good idea to get in the habit of setting restore points before installing any program or doing anything that may adversely affect your computer.

[rgreen4]

I would go with one of the free cleaners. That is one reason I pointed you there. The "trials" are more in line with demos. They will tell you what the problem is, without being able to fix it until you pay the registration fee.I would create a restore point before you start.Yeh, looking at your desktop, I got the impression your a student, and students are usually broke.

[chi03]

ok.thanks.can i have extra question.do you know what is mDNSResponder.exe.cause when i end its process.mp pc is like logging off.but not actually going to the menu and write your username.its just like refreshing but slow?

[mphenterprises]

Can you please clarify that question? At this point, it doesn't make any sense. If you are only asking what mDNSResponder is, it is a process associated with "Bonjour for Windows" software. It is used by ITunes for music sharing. This is a non-essential process.

[chi03]

uhm.actually i dont know if that makes me the problem.but how did that come in to my PC. i didnt install any software like itunes?and i cant delete it in the program files also?

[mphenterprises]

Okay, do not try to delete it directly through the Program Files folder. If you see it listed in there, then there should be a corresponding entry in the Add/Remove utility under the Control Panel. You may see either iTunes, Bonjour, or some other audio application. If you see something you do not recnogize, Uninstall it from there. Set a Restore Point BEFORE you delete itAlso, click CtrlAltDelete to see what processes you are running right now.Also, Avast and Spybot are good but are they your only security protection? Do you have a firewall in place or are you using Windows Firewall?

[chi03]

http://i47.photobuck...rcesses.jpgthis are my processes..uhm, my audios installed are VLC,wmp,TVC.and yes im using windows firewallEdited by MPHEnterprises - Your .jpgs are too large. Please do not use the image BBCode when posting your images.

[mphenterprises]

Okay, did you do the first part of my previous post? I still see the mDNSResponder process. Did you uninstall any program you did not recognize via the Add/Remove Program utility?

[chi03]

actually i recognize them all.uhm,can you give me some sample of unrecognizable program.there are some programs thats in the add/remove program that i dont know.but actually some programs are using it like wmp and adobe.and they are not there after the problem occured.so basically they are not the cause