[golekw]

When i turn my laptop on after a couple of minutes it just cuts off. It happens every time i turn it on.Some of my friends suggest that the RAM is full....but i don't know if that is right. If anyone has any solutions please let me know.Thanks

[mphenterprises]

Hi Golekw. Well, we need more information before we can assist you. Firstly, RAM does not get full. The hard drive contains data and even if your hard drive was getting full, it would not cut your laptop off. Some questions:- How long has this been happening?- Does it cut off around the same time each time the computer is restarted?- Do you get any error messages?- Have you installed and new hardware or software around the time that this started to happen?- Have you tried to replace the Power Adapter?- What are your computer specifications?- When was the last time you virus checked your computer?- What applications do you use to run these scans?- When was the last time you checked for errors in your hard drive?- When was the last time you defragmented your hard drive?

[golekw]

Hi thanks....well it has been happening for a few weeks, and it cuts off at the same time each time, there are no error messages, my computer specifications are :100GB Hard DrivePentium 4, 3.33 GHz1GB RAMMy laptops didn't have any virus' that i knew off, (according to Norton Anti-Virus)I haven't done these :- When was the last time you checked for errors in your hard drive?- When was the last time you defragmented your hard drive?

[mphenterprises]

:wink: Well, trust me, Norton's is not to be fully trusted. You may want to do some INTENSE scans as well. I would recommend three very good applications:Dr. Web Cure ItRootkit RevealerRootkit Revealer will only tell you if you have rootkits in your system. You can use the log that it gives you to go to forums that specialize in rootkit removal.SuperAntiSpywareOnce you have done these, we can tackle the error checking and defragmentation.

[golekw]

hi.....i can't download them because my laptop cut off before i can download them! I have tried to recover it but it does not have time to finish.

[mphenterprises]

[quote name='mphenterprises']- Have you tried to replace the Power Adapter?Also, please do me a favor. Grab watch with a second hand and time how long it takes to cutoff. Try it three times. Don't do anything at all during these tests. Just time it.

[golekw]

It took : 4 mins 50 secs 4 mins 46 secs 4 mins 43 secs

[mphenterprises]

Okay. I think this may be an overheating problem. Have you switched Power Adapters?If my analysis of the times is correct, the more times the computer is restarted, the less time it will take for the system to shutdown. If you gave it some time to cool off, that time may be increased but there should be no reason why your computer cuts off like that.If you have not replaced the power adapter, do so and post as to whether or not that worked.If you have replaced the power adapter, the problem is still an overheating problem but more than likely the motherboard.Also, where do you rest the computer? on a desk? on a carpeted floor? on the bed?Do you have a heat plate under your laptop? I do not know if that would be a factor but it is worth asking.

[golekw]

My laptop now says NTLDR is missing press Ctrl+Alt and Del to restartHow can i fix this

[mphenterprises]

Hi Golekw. I have some questions for you:- What did you do between the last time you posted and now? Please be as specific and detailed as possible.- What Operating System are you using?Here are some links related to your situation:http://www.computerhope.com/issues/ch000465.htmhttp://support.microsoft.com/kb/318728 (This is if you have Windows 2000)

[golekw]

this was happening before...Windows XP

[mphenterprises]

Okay, in that case, disregard the second link. Did you click on the first link and done the suggestions that it prompted you to do?

[golekw]

i dont have the ''Windows XP bootable CD'...

[mphenterprises]

Okay, without the Windows XP Boot CD, there is really not much you can do. You only have three choices at this point:- Contact the manufacturer of your laptop to get a copy of the Windows XP CD. You will need to verify that you have a valid COA (Certificate of Authenticity).- Buy a new Operating System CD- Go to a Linux-based Operating System, which is free.If you are not familiar with Linux do not want to go to a Linux-based system, you only have the first two options.The only other thing you could try would be to find a friend that has the same version of Windows XP that you have. For example, if you have Windows XP Home, then if you find a friend that has that same version, you can use his or her CD to REPAIR Windows. This may or may not work for a complete reinstall. However, it should work for a repair.If you are able to find the same version, go back to this site and repair Windows based on the information listed.

[golekw]

okay thenks a lot

[mphenterprises]

My pleasure. :-) Please keep us posted.