[KellieCM]

Welcome to the new PC World community platform! This platform looks very different from what we are all used to, but I encourage you to give it a chance and explore the system. I've posted some wiki documents to help you get started and answer some common questions.





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I hope that these are a good starting point for you, and that you will create your own documents as you learn your way around the system. Please tag all documents about the new platform with "clearspace", to make them more findable for everyone. [Here are all the documents tagged with Clearspace.

Yes, we did test the system. Yes, we still expect that there are bugs out there. Please be patient with us as we work to make the system as best as it can be. We welcome your questions and feedback, but please make sure that your feedback is constructive. So, don't just tell me that it sucks, tell me how to make it better.


Thanks again, and welcome to a new era of PC World's community.

[lilxkid24]

Heres a bug i found here. I think its self explantory at the bottom.


forums.pcworld.com/thread/19782|t-19782





EDIT: nvm it was fixed.

[smax013]

Does this new forum software have a way to show unread posts since your last visit or posting? I have not noticed anything as of yet.

[pluto8963]

As with everything, we humans have a problem with change. It'll take some getting used to. There and again, we do eventually accept and love a challenge. Good luck... pluto8963

[AuroraDizon]

I just click on the PC World Community link at the top and it goes to what's new and shows you everything in reverse chronological order.

[lilxkid24]

the old system was easier and faster lol. This one is just complex. What happened to my computer tip thread btw?

[KellieCM]

So here's the breakdown of how to find new content.

1) The "What's New" page on the homepage of the community (just click "PC World Community" in the bread crumb trail) will give you a reverse chronological (newest stuff at the top) list of everything that is new across the entire community. You can use the "Your View" button at the top of that page to customize what is in that view. For instance, if you never want to see posts from the Mac forum, then you can remove that one from your list.

2) Within each community, there is a similar list for just that community. So if you want to see what's new in the Windows forum, you can go into Windows and look at the All Content tab for a reverse chron list of new items there.

3) When looking at a list of content in a community (say, Windows), the items in bold are ones that you have not read yet. The ones not in bold are ones that you have already read. The forum marks anything older than 30 days read. I can adjust that setting, so if you want more or less time than that, let me know.

[lilxkid24]

is there anyway to see whos online the forum?

[KellieCM]

All of the content from the old forum was imported into this one. It should be in the community where you originally posted it. Let me know if you need help finding something. The imported content is not always showing up in the right places, like your posting history. However, as we move forward and keep posting new items, that problem will fade away.

[KellieCM]

Not that I am aware of.

[smax013]

That is what I am doing too...but it does not show when a message is unread. The most recent thread can apparently have multiple posts added to it and still remain at the top of the list but just have it show a new most recent post and time. Point is that unless you know the last time you posted or read stuff (i.e. # of minutes ago), it can be tough to figure out where the new stuff is on that list. In other words, stuff that you have read stays on the list...it is just showing stuff in chrono order.

[KellieCM]

One more thing -- I see that people are marking their new threads as questions, which is great. Please remember to come back and award correct and helpful answers for the questions that you ask. You may also consider creating a wiki document from that answered question. It's pretty easy -- just click "convert thread to document" in the actions menu to the right of the thread.

I did notice, though, that people aren't tagging their post-starting threads. It's easy to tag something, and that helps everyone find stuff easier. You add tags at the bottom of your post. Use spaces to separate tags, and underscores to join two words together into a single tag.

[lilxkid24]

so theres no quoting other people now? Its just a reply thing you click? Also no more pic siggys?

[smax013]

lilxkid24 said:

so theres no quoting other people now? Its just a reply thing you click? Also no more pic siggys?

When typing a response, there should be a little pair of quote symbols at the top of the area to type your reply...if you click on it, it will quote the message that you are replying to.

Don't see a way to do emoticons...other than by old fashioned text stuff. :-(

[KellieCM]

To quote the post you are replying to, press the icon of speech bubbles in the Rich Text area, just to the left of the smiley face. It will look like this.

lilxkid24 said:

so theres no quoting other people now? Its just a reply thing you click? Also no more pic siggys?

I will have to investigate the signatures -- this is a functionality that we added, and I'm not sure if it takes HTML or other code. I've added it to my list of things to check on/work on/fix.

[smax013]

kellie said:

So here's the breakdown of how to find new content.


1) The "What's New" page on the homepage of the community (just click "PC World Community" in the bread crumb trail) will give you a reverse chronological (newest stuff at the top) list of everything that is new across the entire community. You can use the "Your View" button at the top of that page to customize what is in that view. For instance, if you never want to see posts from the Mac forum, then you can remove that one from your list.


2) Within each community, there is a similar list for just that community. So if you want to see what's new in the Windows forum, you can go into Windows and look at the All Content tab for a reverse chron list of new items there.


3) When looking at a list of content in a community (say, Windows), the items in bold are ones that you have not read yet. The ones not in bold are ones that you have already read. The forum marks anything older than 30 days read. I can adjust that setting, so if you want more or less time than that, let me know.

Thanks for the info...but is there a way to have a summary of the whole forum to see where unread posts/thread are at? In other words, is it possible to have unread posts show up somehow in the main community "What's New" list? I have my view customized. It will kind of be a pain if we have to go into each seperate community to see if there are unread posts for that community. That was something that was nice about the old software...the "front" page could show which subject "communities" has posts that were unread by you. It will a LOT more work to have to go to each community if that is the case.

[KellieCM]

I can't promise we can make it happen, but your request is added to my list!

[smax013]

I found that I kind of got it when I went to the "Discussions" page. It first listed all the various communities (Windoze, Linux, Mac, etc). And then it listed the chronological list of ALL the discussions from ALL the communities with unread stuff in bold. That is kind of what I am after, but it would be great if I could do that in the "my view" mode as I can then filter some things out. Otherwise, I will get all the new automatic posts from PCWorld showing up as unread in the list (I have those communities turned off as I did not really read them that much). Those new posts from PCWorld that automatically happen for new articles and such tend to quickly make up a significant part of the list if I cannot turn them off.

[KellieCM]

Those happen in the News and Columns communities only. You could remove those communities from your view and never see the threads created for new stories. Unfortunately, though, you would also miss notification of new replies to news or columns.

[smax013]

kellie said:

Those happen in the News and Columns communities only. You could remove those communities from your view and never see the threads created for new stories. Unfortunately, though, you would also miss notification of new replies to news or columns.

I do have the News and Columns communities removed from My View...but the problem is that the My View does not do the whole bold/not bold for unread/read posts. The "Goto Discussions" page lists ALL the posts from the communities including the News and Columns communities, but DOES use the bold/not bold function. So, unless you can some how enable the bold/not bold feature for unread/read posts in the My View page, I will have to decide which is the lesser of two evils...live without the bold/not bold feature or have a list that is cluttered up with the News and Columns posts.