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download text msg database from Samsung SCH a990 (Verizon) cell phone?

#1 User is offline   seekup2002 Icon

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Posted 01 October 2007 - 06:17 PM

PLEASE HELP!!! I need to transfer some text & pix messages, INCLUDING the header data (eg., date, time sent, recipients, delivery status, etc) from my Samsung sch-A990 Verizon cell phone, either to my pc, a disk or to a replacement a990 handset.
Background:
Flash broke on phone & am getting a replacement under the warranty; Verizon store folks cannot transfer my text/pix messages to the new phone. About 30 text & pix msgs sent during a business transaction; now have issues in dispute; msgs document critical correspondence & will be needed if legal action occurs.
Spoke at length w/Verizon cust support; only way they will retrieve the text msgs & associated data, is if I have a subpeona requiring them to perform the service. I cannot get a subpeona right now; legal action may be months away. I have 10 days to return the phone or will be charged for it. I offered to send the handset & to pay for data retrieval; they will not do it.
Have checked Handango, DataPilot & Mobile Action; none provide software for downloading the text msg database from a990 handset. Tried forwarding a few text msgs to email, but they lose the header data enroute. Handset software has no option for moving text/pix msgs from phone's (SIM??) memory to the Micro SanDisk memory card.
Don't know where else to turn for help - would be grateful for any suggestions. Thanks very much.
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