[jbruner]

There is one website that when I go to it makes my monitor screen turn blank, then after a bit will flash up again, and repeat until I can patiently move my cursor to the upper right to turn off the browser or shut my computer off.

I have had this trouble for a year. no other website does it and I am able to access the site with any other computer I have ever tried.

I know the site has java script so I re-installed all of the jave I had on the system. I also have a brand new monitor, but have tried multiple monitors so I know it is not that. I run windows XP and typically use firefox, but i have the same problem using Opera or IE.

the website is www.michaelsavage.com

Any help would be appreciated.

[mphenterprises]

Hi JBruner. Welcome to PCWorld. :-)





I went to the site and it opened fine for me. What are your computer specifications?

[Number3124]

Have you run a virus scan? It could be a virus, but I have know idea why it would only work on that site.

[art209]

What happens when you go to www.homestead.com/prosites-prs/index.html?

[jbruner]

thanks all for jumping right in. I forgot to mention that the website routes to the homestead homepage, but it does the same thing as soon as I get on the homepage. I get no streaming, I can see the articles and usually the pictures, though they are sometimes askew.

As far as system info, I am not sure what is pertinent since I am not a tech guy.

I run XP home edition w/ sp2

Intel Pentium 4 CPU 1.80 GHz, 1 GB ram

NVidia RIVA TNT2 Model 64/Model 64 Pro

Intel 8280 1BA/BAm AC'97 audio controller

MPU-401 Compatible MIDI Device.

I use NOD32 for anti-virus.

I don't even know what that means but I do know i bought the system new, it is an HP 760n.

Just upgraded to HP w1907 monitor, though it did the same thing with my old CRT. It worked fine and I only started noticing this around this time last year. I switched to current for internet service, but I had big problems with them from the start and switched back after 2 months to zoomtown which is offered by my local phone company.

I had other problems that stemmed from current, but those went away as soon as I switched back.

Now that I am typing, I can not say for sure that this problem was around prior to Current being my carrier. Is it possible something they did caused this? One of the problems I had with them was that when I would try to use any program on my computer I could not because it was always running at 100% capacity even without a browser launched.

I originally thought it was something i did until I messed with fixing it for a week and then called Current who said it was a known problem with an unknown cause. After waiting 10 days for a fix, I switched back and this is the only remaining issue with my system right now.



Thanks again

[art209]

Apparently you have not had this problem with displaying any other web pages, and none of us has any problem displaying this web page. Therefore, there must be a file on your computer that is unique to displaying something on this web page and your copy of the file is corrupted. Or, there is cookie on your computer that is causing the problem, if this is possible. Just brainstorming. You would need to exchange your video card to eliminate that as a source of the problem.

If for the past year, I was able to surf the internet okay except for this one web site, I'd probably just live with it as you have. Not true, curiosity would get the better of me.

Art

[Number3124]

Have you tried clearing your browsers cache?

[mphenterprises]

Hi JBruner. Do you know if you have any add-ons within any browser you use that may adversely affect the way you view websites? For example, I use AdBlock Plus within Firefox and I never, and I mean never, see any pop up ads or anything that may be annoying in my eyes. If you have something like this installed, this may be the reason this one page may not load properly.

As a test:

- I believe you mentioned that you have tried both Internet Explorer and Opera. First thing, make sure that you have the latest versions of each.

- If you do, first uninstall Opera and then download a new version from Opera (version 9.24). Do not get any add-ons or extensions

- Install Opera, open it, and try to go to the affected page. If you cannot...

- Uninstall Internet Explorer 7 and try to go to this website via Internet Explorer 6. If you cannot...

- Go to Microsoft and download a fresh version of Internet Explorer 7

- Install IE7 and then try to access this site

[spike]

It's your video card, there were know "problems" with the RIVA line, and displaying some internet related content, aka, flash, java, etc., .....but I don't remember the specifics.

[jbruner]

thank you all for all of your help. I am going to try replacing the video card. Any idea what a good model to try would be for someone on a very tight budget. I see that they can go anywhere from $20 to $1000.

[spike]

What are your computer specifications?

AGP or PCIE?

Power supply rateing?

OS?

RAM?

[jbruner]

I run XP home edition w/ sp2
Intel Pentium 4 CPU 1.80 GHz, 1 GB ram

NVidia RIVA TNT2 Model 64/Model 64 Pro

Intel 8280 1BA/BAm AC'97 audio controller

MPU-401 Compatible MIDI Device.



Not sure what AGP or PCIE means, but I saw in a list of hardware a reference to an intel AGP, so I guess that one.

not sure where to look to find out what power supply rating it is and that is packed in to my case in a way that I would have to remove a bunch of stuff to look at the actual power supply itself. It is the one that came with it form the factory.

sorry to be so ignorant abou tthis stuff.

[mphenterprises]

Hi JBruner. I personally think you are giving up way too easily. This must be a very important website to buy a new video card just because this one site doesn't load. I still think you should at least attempt the test suggested in my previous post before you spend money on a video card. If your computer performs well in every other facet except with this one site, this would lead me to believe there is something amiss with the browser. Nonetheless, if you feel you would like to explore a new card, I have some responses to your questions:

- You can find the Power Supply rating on the inside of the computer on a sticker on the side of the Power Supply.

- What is the manufacturer and model number of your computer?

- If this is a custom computer, what is the manufacturer and model number of your motherboard?

[jbruner]

I did try your suggestions, still does the same thing. The sticker labeling the power supply is on a side that I can not see. and it is not custom, just a hp 760n purchased from best buy

[mphenterprises]

Okay, according to HP's website, you computer has one AGP video card slot, three PCI slots, no PCI-Express (PCI-E) slots, and two memory slots. So, according to newegg.com, you have a slew of choices:

- 128bit AGP Video Card

- 256bit AGP Video Card




I would say if you are more of a gamer, go with the 256bit Video Card. Otherwise, you should be fine with the 128bit Video Card.

[jbruner]

thanks for all of your help. I am not a gamer so I am going to pick one of these and I'll reply when it is installed to let you all know if it fixed the problem.