AOL V9
#1
Posted 13 November 2007 - 09:52 AM
#2
Posted 13 November 2007 - 01:31 PM
#3
Posted 14 November 2007 - 04:06 PM
#6
Posted 16 November 2007 - 06:51 PM
gemini1 said:
A few things we might be able to do that you didn't already do.
When you uninstalled and reinstalled AOL, did you delete the program
folder on your hard drive? Doing so will allow you to create a fresh
directory, and if AOL happens to crash again, we can look more towards
other software on your computer that may be conflicing with AOL "running in the background programs" when
you try to login to the service.
Before I close and leave this post, what version of Windows are you running?
#8
Posted 17 November 2007 - 05:18 AM
#9
Posted 17 November 2007 - 08:52 AM
gemini1 said:
I am running Windows XP Media Centre Edition with SP2, no i dont think i deleated AOL files from my hard drive, not sure i know how to do that
Okay, you are going to want to locate "My Computer" icon on your desktop, and double click on it. From there your going to want to look for any icon called Local Disk C or D icon with a hard drive symbol "double click on it." I would prefer if you tell me what you see when you log on your computer, SO, click on the following links and tell me if you get to an area that the photos are displaying to you.
http://i166.photobuc...chie419/mc1.png
http://i166.photobuc...chie419/mc2.png -- in this photo, if you can see the folder called Program Files, AOL's folder should be in this unless you have more than just Local Disk C
http://i166.photobuc...chie419/mc3.png
Let me know what you come up with.
#10
Posted 17 November 2007 - 05:03 PM
#12
Posted 18 November 2007 - 05:15 AM
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name SNA123456789
System Manufacturer Packard Bell NEC
System Model 00000000000000000000000
System Type X86-based PC
Processor x86 Family 6 Model 15 Stepping 6 GenuineIntel ~2127 Mhz
Processor x86 Family 6 Model 15 Stepping 6 GenuineIntel ~2128 Mhz
BIOS Version/Date Phoenix Technologies, LTD W7301VP2.028, 22/12/2006
SMBIOS Version 2.4
Windows Directory C:WINDOWS
System Directory C:WINDOWSsystem32
Boot Device DeviceHarddiskVolume2
Hardware Abstraction Layer Version = "5.1.2600.2765 (xpsp.050928-1517)"
Total Physical Memory 2,048.00 MB
Available Physical Memory 1.33 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.73 GB
Page File C:pagefile.sys
#15
Posted 19 November 2007 - 05:25 AM
The easiest way to increase the Page File is to:
- Right Click on My Computer and click on Properties
- Click on the Advanced tab
- Uner the Performance section, click on Settings
- Click on the Advanced tab
- Under the Virtual Memory section, click on Change
- Select the C: drive (partition)
- From this point, you can set the maximum size (MBs) to 3069
- Click OK/Apply until you get out of all those screens
#16
Posted 20 November 2007 - 04:43 PM
#17
Posted 20 November 2007 - 11:52 PM
As much as I personally despise AOL, LOL :D , I am going to install this myself to see if I can duplicate your issue. I have some control questions for you:
- Please tell me at what point do you get this error message.
- Does this error occur at the same point each time?
- Have you tried to disable any active security application before installing this application?
- Have you tried to install this application within Safe Mode?
#18
Posted 21 November 2007 - 05:10 AM
#19
Posted 21 November 2007 - 05:43 AM
I am not sure what else we can do. I know you may be partial to 9.0 but you may want to look into getting 9.1. You can download it here.
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