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An attachment to email Notification from PCW

#1 User is offline   Adama Icon

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Posted 14 November 2007 - 08:26 AM

I've been having a strange thing happening when I receive email notifications from PCW and I thought that you might help me find the solution to this puzzle.
Ever since I entered the CONTEST Speed thread, every time I get an email notification, it shows up in my inbox with a paper clip. I know the paper clip icon indicates there's an attachment, but there's no attachment. Has that ever happened to you?

I must have done something wrong, but I don't know what nor how to correct it. Could you guys offer some suggestions/solutions? Thank you!
Message was edited by: Adama
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#2 User is offline   art209 Icon

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Posted 14 November 2007 - 09:33 AM

Yeah, I get the attachment icon on all of the PCW forum notifications. I think the attachment is the message itself.
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#3 User is offline   KellieCM Icon

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Posted 14 November 2007 - 11:01 AM

I haven't seen this on my systems.
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#4 User is offline   mphenterprises Icon

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Posted 14 November 2007 - 11:16 AM

Hi Adama. Do you notice this same icon on any other email notification from PCWorld?
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#5 User is offline   Adama Icon

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Posted 14 November 2007 - 12:14 PM

Hi mph. Yeah, it's on ALL of them! Could this be due to the new and improved PCW format? I wonder if other people are getting the paper clip icon too. I mean, it's really no big deal if it's just a part of the upgrades. I just thought I'd done something wrong.

Hi, Kellie. I noticed that we're now receiving email notifications when someone responds to a blog. THANK YOU, that's awesome!
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#6 User is offline   techie4fun Icon

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Posted 14 November 2007 - 12:28 PM

I'm not sure... you are you going to need to make a screenshot at photobucket and send me a visual. I'm not familiar with the paper clip thing
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#7 User is offline   mphenterprises Icon

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Posted 14 November 2007 - 12:36 PM

Well, I just did a test using Outlook and using the online email account and both of them do not show the paper clip icon within any of the email notifications. So, it could be the way your email server or online email account is processing the email.

As Techie suggested, we would need to see a screen shot of what you see. Please only show us the PCWorld emails and try to block out anything that is not pertaining to this specific situation.
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#8 User is offline   Adama Icon

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Posted 14 November 2007 - 01:00 PM

I just realized that art209 is getting the paper clip icon also. It does not show up in the body of the email notification, but rather next to it when it shows up in my inbox.

For me, to get a screenshot might be tricky, it has never worked for me whenever I tried it before. !http://forums.pcworld.com/legacyimages/
1! ooooh, sooo sad...
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#9 User is offline   mphenterprises Icon

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Posted 14 November 2007 - 01:21 PM

Hi Art & Adama - Can you both tell us what email server you use? Adama, I believe you mentioned that you use Yahoo, correct? Yes, I know that the icon would be beside the line entry of the email in the inbox but I think this may have something to do with how the emails are being read by the email server.
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#10 User is offline   KellieCM Icon

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Posted 14 November 2007 - 02:16 PM

Email notifications to blogs have always been there, but you may have not received them due to the same bug that prevented you from getting notifications on PMs. This is set in the Your Stuff > Preferences menu. You can check "yes" or "no" to receive notifications on blogs that you write.
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#11 User is offline   art209 Icon

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Posted 14 November 2007 - 02:39 PM

Yes, I am receiving the forum notices in Yahoo web mail. All of these emails indicate an attachment in the list of emails by showing a paper clip in the attachment column, but there is no indication of an attachment in the body of the email. Currently, I'm unaware of any other emails received with this indication unless they actually had attachments. It's interesting, but it isn't a concern. Adama is always coming up with interesting tidbits that I wouldn't think of otherwise (such as the Vista auto defrag which caught a number of us by surprise).

Art
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#12 User is offline   mphenterprises Icon

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Posted 14 November 2007 - 02:49 PM

Hi Art and Adama. I would like to do a test. If either of you would like, please send me your email address via a Private Message. I will send you three mails, one with a .doc attachment, one with a url hyperlink, and one without an attachment. My gut is telling me that Yahoo is considering the url as an attachment. Why, I have no idea. But if either of you would like to test this theory, let me know.
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#13 User is offline   Adama Icon

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Posted 14 November 2007 - 03:03 PM

Hi, art. Wow, it seems like you and I are the only Yahooligans here at PCW. :0 Well, it makes me feel better just knowing I'm in good company.
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#14 User is offline   Adama Icon

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Posted 14 November 2007 - 03:07 PM

Hi, mph. Yeah, I use AT&T Yahoo Mail Basic. I sent you my address in a PM. Thanks for all your help. :x Ur Da Best!
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#15 User is offline   mphenterprises Icon

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Posted 14 November 2007 - 03:43 PM

Okay, all three emails were sent separately to you both. Please post and let us know if the email with the url hyperlinks showed up as having attachments.
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#16 User is offline   art209 Icon

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Posted 14 November 2007 - 05:41 PM

MPH, you can throw out the url theory. Test #1 with .doc attachment was listed with a paperclip, test #2 with the url was listed without and test #3 with neither was listed without.

Art
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#17 User is offline   mphenterprises Icon

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Posted 14 November 2007 - 06:49 PM

Well, it was worth a shot. That is exactly how it should be. Let's see if Adama gets the same results.
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#18 User is offline   Adama Icon

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Posted 14 November 2007 - 07:50 PM

Hi, mph. Here are the results of our little experiment.

Test #1 with the .doc HAD the paper clip.

Test #2 had the PCW url.

Test #3 had no attachment, no paper clip, no url.

What now, Chief Kemosabe?
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#19 User is offline   rgreen4 Icon

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Posted 14 November 2007 - 09:06 PM

I have the same situation. I use Earthlink and usually leave the messages on their server for a while through their webmail service so I can access the messages from any internet connected PC. I then pull down the ones to keep and archive them in Outlook Express. However, since I don't keep the PC World e-mail notifications, I don't have any from before the conversion, but I recall that fact catching my attentiion.

I just dismissed it as an inconsequential quirk, never considering that different e-mail handling systems would handle that aspect differently.
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#20 User is offline   mphenterprises Icon

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Posted 15 November 2007 - 02:12 AM

Well, since you and Art both came up with the same result, I am not sure what's happening. This might be one of those issues that, like RGreen mentioned, is a quirk of the forum setup.

Hi RGreen. You mentioned that you see it within Earthlink's online email. Do you see it in Outlook Express?
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