7 Things Your Company's IT Department Doesn't Want You to Know
#1
Posted 02 December 2007 - 08:34 PM
#2
Posted 02 December 2007 - 09:52 PM
Policies put in place by the IT department are largely requested by the HR or Legal departments, not arbitrary rules imposed by IT technocrats on a whim.
Workers need to realize that companies are fully within their rights to monitor workers while on the premises or using company-supplied equipment. This may include and is not limited to key logging, archiving personal documents or photographs saved on your work PC, recording phone calls, taking periodic screenshots, or video surveillance.
I am shocked that PC World would publish such an irresponsible article without any explanation of the possible legal risks involved, or even a brief disclaimer to consult your company rules.
#3
Posted 02 December 2007 - 11:42 PM
I am a network admin at my place of work and I have caught many people trying some of these very same tactics. The user aggreement specifically states that these kinds of methods can be grounds for termination.
Yeah, sure go ahead and get around the security measures in place chatting with your buddies or using unauthorized flash drives, etc. We IT/IS peeps put those there just to annoy you!
Give me a break PCWorld.
#4
Posted 03 December 2007 - 05:23 AM
While I am no longer a net admin, if I were, this would be a slap in the face to me, a direct affront to my ability to do my job.
#5
Posted 03 December 2007 - 07:07 AM
I could end up in prison doing some of these things...literally! I agree with most here. There are reasons why certain things are blocked. Do you know what the biggest threat to a computer system is? The user.... There is a difference in needing to be able to do something and wanting to do something. If you need it, the IT department can work with you. If you just want it, then you're SOL. Go work at home....
#6
Posted 03 December 2007 - 07:56 AM
#7
Posted 03 December 2007 - 08:07 AM
#8
Posted 03 December 2007 - 08:55 AM
There is a big difference being on a network at home and being on a network at work. At home, you pay for your connection. At work, your employer pays. Your employer just allows you it's use. If you do something stupid at home and get a virus, you affect your computer. You do something stupid at work and get a virus, depending on the size of the network, you could affect 100's of computers. The files on your home computer are yours to do with however you please. The files at work belong to the company, and sending them could have security and legal ramifications.
You are paid to work. You are given rules and guildlines to follow in order to be able to work there. You want personal, customizable, boundary-free access....don't get a job. I'm not saying this to be rude. I work in a place where the USB and CD ROM's are disabled on ALL computers, all attachments on out-going/incoming emails are monitored, and 95% of any website you might want to look at are blocked. You know what though....I can still accomplish my job. I've been hearing about not opening attachments from strange emails, spyware, trojans, keyloggers, and this bad stuff for years.....just like everyone else in the world. We've all had 'training/awareness' and yet people still make the same mistakes. The employer is doing nothing more than guarding their assests. What would you do if it was your company?
#9
Posted 03 December 2007 - 09:35 AM
FWIW though I think you might be overestimating the effectiveness of training & awareness about good network practices. I am in my 50s and work in a university setting. Our students arrive with many years of experience in the consumer computing environment with all of its pitfalls, so these are the habits they've developed... again. for better or worse.
#10
Posted 03 December 2007 - 10:21 AM
I wasn't overestimating the effectiveness of training...I meant it sarcastically lol. You could train someone all day on something, but some habits are too hard to break.
I just don't think PCWorld should be posting ways for people to try and circumvent IT-related rules and policies. Phrases like this 'unapproved but legal and harmless software' are misleading. How is the editor to know if some software is harmless to a particular network? The editor says it himself...'To guard your organization's PCs, data, and bandwidth'....and yet he tells you ways to circumvent that guard. Smart....really smart. I wonder if he ran this article by his IT buddies down in the basement guarding PCWorld's network. Wonder what they think? They probably read this article and started ensuring that none of these workarounds will work on their network lol.
#11
Posted 03 December 2007 - 03:05 PM
Just what your company's IT department needs. A bunch of idiots plugging in their U3 drives running god-knows what.
#12
Posted 03 December 2007 - 03:44 PM
Your intro says it all
"IT staffers have good reasons for restricting your use of company systems. To guard your organization's PCs, data, and bandwidth, the pocket-protector crowd may frown on IM software on company PCs, ban unauthorized software use, and limit transfers of large files."
At one point I worked in IT and we had a problem with CD-ROM drives-people would put their (audio) CD's in and listen to them. Along came rootkits and "custom-made" (read: home-burned) CD's...So what did we (aka me the IT gopher) do? Disabled all CD drives on the floor. After a few complaints of "I can't listen to my CD's now!" I kindly asked the floor manager to post a sign "These computers are SourceCorp property, if you want to listen to music-buy a damn CD PLAYER! Anyone found tampering with the new machines...
#13
Posted 03 December 2007 - 03:49 PM
Bottom line, companies exist to make a profit-NOT SERVE THEIR WORKERS! They put in place the policies that have the most restrictions but still allow only the work that needs to be done for SECURITY and PRODUCTIVITY reasons!
It would be oh so ironic to see PC World get sued because its "tips" helped compromise a company's large network and led to a massive virus/malware/crash/data loss problem...think then publish please!
#14
Posted 03 December 2007 - 08:20 PM
While I wrote the company's Acceptable Usage Policy, it was mandated by HR and approved by the senior managers. The AUP is specific on what users can and can't do on company equipment. But, I normally turn a blind eye on users going to YouTube, MySpace, MLB, Facebook, etc. even though the AUP restrict these. It's not as if I'm trying to police all aspect of user's activities. But, if I notice some guy transferring 2GB of photos he took over the weekend and loaded on his laptop to send to his buddy via YouSendIt, I will report that activity to management and most likely, the user will be terminated.
#15
Posted 04 December 2007 - 07:21 AM
#16
Posted 10 December 2007 - 06:04 AM
What a company should do is set up a few computers in the lunch area and charge the people to use them. THERE IS NO FREE LUNCH ANYWHERE, so pay your way and do your surfing and private business at home and SHUT UP and some large firm should launch a lawsuit against PCWorld, oh I forgot, it isn't illegal to be stupid yet
#17
Posted 10 December 2007 - 08:30 AM
#18
Posted 10 December 2007 - 10:19 AM
#19
Posted 10 December 2007 - 01:40 PM
#20
Posted 10 December 2007 - 02:48 PM
For example, our organization cannot get IT not to cut off the email accounts of customers -- but we created accounts for them because IT insisted that for security we could not correspond with clients at their regular email, only from our servers. So having customers not on our servers is unsafe, and having customers on our server is a security risk. Not to worry, we won't compete for customers long if we keep this up. And who do we cut off? Customers who have been out of touch -- can't get more orders from people we can't contact, especially when we won't let them contact us!
Reminds me of my former boss who prohibited customers (and most of us)from using the elevator to our new offices because "they'll wear the buttons out." If only. . .
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