[whitekong420]

so like a !@#$-!@# i am i downloaded somthing and yea i got a trojin virus still fighting it hard and i think im winning


but these internet pop up's come up outta nowhere i mean i dont even open a window and they come up what do i do to get rid of it i went and did alot of test's and windows found a rootkit but removed it yesterday i installed avg rooter and it didnt find nothing i even got spywear blaster and it dont help plz plz plz help me im begging u plz show me the light how do i stop it i go to work and come home and there's like 30+ internet explorer windows open they come outta nowhere!!!

[SpiritWind]

:D Hi :





We need more Info to possibility help you, like : 1) the SPECIFIC Name of your Operating System ?


2) the SPECIFIC Name of your antiVIRUS program, including Version Number !? 3) the SPECIFIC


Name(s), except AVG Anti-Rootkit, of your antiSPYWARE/antiTROJAN program(s) . 4) Have you


tried any other antirootkit programs ? If yes, give SPECIFICS .


I have never heard of "Windows" "finding a rootkit" !? SPECIFICS please .


As a "General" Start to help cleaning your computer, I recommend using the FREE "RogueRemover",


available at www.malwarebytes.org/rogueremover.php .


P.S. SpywareBlaster "prevents" spyware from getting on a computer; it does NOT "detect" and


then "Quarantine" or "Delete" .

[mphenterprises]

Hi WhiteKong and wlecome to PCWorld. :-)




First, I have reworded your Discussion to show exactly what your problem is. Please be as concise as possible when posting any concerns. Second, since your problem is in relation to a downloaded virus, I have moved this Discussion from the Web Browsing & Email Community into the Privacy & Security Community.

Now, Spirit has offered some good suggestions, please follow them and ask any additional questions you may have.

[whitekong420]

i operate under windows vista home premium use avg7.5.503 tried that program u linked and didnt find anything the program that found the rootkit i used was under hp programs it included its rite at the boot menu i pressed f11 and it brought up a menu and i used it

[SpiritWind]

:D Hi :



Since AVG 7.5.503 is an antiVIRUS program, I assume you have no antiSPYWARE/antiTROJAN

program(s) ; therefore, I recommend you install, update, then run the "Complete Scan" of the FREE

version of "SUPERAntiSpyware", available at www.superantispyware.com . If that does NOT

resolve the "problem", I recommend, if it will properly install, AVG AntiSpyware, best downloaded

from [http://www.ewido.net] ; this is a free 30-day "trial" of the "full" program, which includes

"real-time" protection and Automatic Updates. After the 30-day trials ends, it reverts to the "FREE"

version, without those 2 features .

It MAY be helpful IF you remember the Name of the "trojan" and post its Name here !? Any portion

of the Trojan's name MAY be helpful .

[whitekong420]

so i downloaded that avg pro and it worked i think so it found adware tracking cookies>179, adware vundo variant>8, registory cleaner trial>5, trojan downloader-gen/TaLDrv>1 so i think it may work im gonna reboot and see if it worked

[whitekong420]

so i rebooted and it didnt work....i dunno what to do im gonna run it again i still have windows poping up every 30 seconds so i dunno what to do im like a cat pinned in the corner by a dog with no escape

[whitekong420]

crap like this pops up.

[SpiritWind]

:D Hi :


The PRIMARY antiSPYWARE program I wanted you to use is "SUPERAntiSpyware"; did you install

it and follow my Instructions !? It is better than AVG AntiSpyware .

Based on your AVG AntiSpyware Scan Results, I recommend you use the FREE "VundoFix",

available at www.atribune.org/content/view/24/2/ . Let me know the Results .

You are running these Scans while NOT on the Internet !?

I want to check the "status" of any Java program you MAY have on your computer, which CAN be

a Source of Malware getting on your computer ; therefore, go to :

[http://www.javatester.org/version.html] AND tell me WHAT it says in the "box" under

"Method 1: Ask Java " . Hopefully the "box" is Pink !?

[Car54]

whitekong420, since you already have AVG 7.5, have you tried running it in safe mode, as sometimes it will pick up on things that can be hidden during all the processes running in "normal" mode. If you want you can try a couple free online scanners in case your not wanting to install more security apps.

* Trend Micro House Call (you may be prompted to allow an active x to run from this web site in order for it to work)

* BitDefender (the free scan button is on the left side of the web page 1/2 way down)

Good luck :-)

[whitekong420]

so ran those programs u said to i did it over night while i was working and it didnt help at all there are still pop ups coming at me left n rite i tried to run the pc in safe mode and all for times it didnt work it went to this file Windowssystem32driverscrcdisk.sys so i dunno im gonna go buy a external hard drive next thursday try to salvage my music files and im gonna wipe the hard drive completly im gonna start fresh if it does this crap again god help hp cause i will go after them this pc i bought was a open box and i notced some funny things with it like i was looking at some log things and they had some stuff from wen it was first activated and there were errors in red letters so maby that had somthing to do with it and my cd drive dont work rite somtimes too i dunno thanxs for all the help is there a program that takes all the crap off the pc wen u first buy it like take that vonage crap and aol off stuff like that

[Car54]

Having a external hard drive is a nice thing to have, for back ups, and for a total system (Imaging) back up (once you get your OS just the way you like it). Yet, hang in there, in case someone else has a follow up, or a new idea that could help you, as the rest of can hopefully learn a solution for ourselves, and for others in the future. :-)


Check out this PCWorld article (and listed helps, programs) for trialware removal.

[SpiritWind]

:D Hi "White" :





It is time to refer you to more experienced & knowledgeable


people ; therefore, I recommend the "HijackThis" Forums at the highly regarded Castlecops "group"


and SPECIFICALLY to www.castlecops.com/f67-Hijackthis[uSpyware[/u]VirusesWormsTrojansOhMy.html] .


Follow the Instructions there .


For removing the "crap" that comes with new computers, I recommend


[http://www.pcdecrapifier.com] and the FREE program there .

[Car54]

If some of the links in Castlecops are a little hard to follow, this link hopefully will dial you in a little quicker: (Link provided by one of the Castlecop MVPs website links)
A quote from the top of the link page:
There are a variety of reasons you may have arrived at Malware Removal and Prevention (MRP). If you are here to do a thorough system cleaning or just a checkup, then MRP will guide you through that process. Perhaps your computer is showing symptoms of infection: Popup ads, general sluggishness, or browser redirects, to a name a few. If that is the case, MRP will offer you a good chance at restoring your system to normalcy.