[c370872]

Hi,


I recently bought a Compaq laptop (running Vista) and it came pre-installed with MS Office 2007 (Home and Student version). The laptop is OK overall except one problem. It took a tremendously long time to bring up Word (> 10 minutes). I don't know if anyone else out there experiencing this problem, and if there are any ways that I can do to get rid of this problem, please let me know..


Other office applications like Excel and Powerpoint, the loading time is fine...Just Word that is taking a long time.


Thank You !


Tony

[smax013]

c370872 said:

Hi,

I recently bought a Compaq laptop (running Vista) and it came pre-installed with MS Office 2007 (Home and Student version). The laptop is OK overall except one problem. It took a tremendously long time to bring up Word (> 10 minutes). I don't know if anyone else out there experiencing this problem, and if there are any ways that I can do to get rid of this problem, please let me know..


Other office applications like Excel and Powerpoint, the loading time is fine...Just Word that is taking a long time.


Thank You !


Tony

Have you tried uninstalling Office and reinstalling? It is possible that something got "corrupted" and a reinstall might help.

[c370872]

Hi,

This trial version of MS Office 2007 (student & home edition) came pre-installed on my laptop. I did not receive any CDs at all. Just the laptop only.

So I have no means of re-installing this software.



thanks,

Tony

[smax013]

c370872 said:

Hi,

This trial version of MS Office 2007 (student & home edition) came pre-installed on my laptop. I did not receive any CDs at all. Just the laptop only.


So I have no means of re-installing this software.






thanks,


Tony

That is the typical problem sometimes with pre-installed software. If you decide to buy it (i.e. you like the trial and decide to pay for full use), then I would suggest going to a store to buy it with install disks...unless they give you some really good deal by just buying the code to switch the trial to the full version.



In the mean time, the only way that I can think to "reinstall" it would be to use the recovery partition/disks to completely re-install everything. I am not sure if that is worth it, however. It is a lot to do for a result that is not guaranteed.



Beyond that, I cannot think why Word would take so long to open, which Excel and Powerpoint don't.

[VladTheImpaler1990]

What are the specifications of your PC, i recommened you making a back up copy of your windows as it never came with the cd. But as i was saying how big is your harddrive and how much free space is available?

[c370872]

This is an entry level laptop that I bought for my daughter...

Compaq Presario F750US 15.4" Widescreen Laptop
Model #: CPQ F750US

AMD Athlon 64 X2 TK-57 • 120GB hard drive • Built-in wireless 802.11bg • 1GB of DDR2 memory • Burns DVDs and CDs • Windows Vista Home Premium


I don't have any problems with bringing up Excel or Powerpoint...It's just Word that's extremely Slow.


I read somewhere where they suggested to remove all the 'Add-Ins' that were set as 'default' with Word 2007 (this is new in Word 2007), but that didn't help either.


thanks,


Tony

[rgreen4]

The situation is rather moot. If you like the application, you can purchase the Office 2007 Home & Student edition full install package from Newegg for $122 and it even good for installing on three different machines. If you have more than the one machine, that may be a benefit.

If you don't like the package, after the 60-day trial it will cease working anyway.

For point of reference, Word, as part of my Home & Student package (2 of 3 installations used), comes up on my HP dv9500t with Vista in 10 seconds.

Have you removed the Norton Internet Security and some of the other "free" and "sample" software that came pre-loaded. It may be that the load from all those unneccesary programs are delaying the load. Norton's is a well noted application that will slow down any machine.

[VladTheImpaler1990]

Hey, norton might take more system resources at start up, but actually once its running it uses less than lets say AVG, it said it the PC Format mag.

AS to [c370872|~101725]

But ya i still think that norton is not the way to go, so i think as you should unistalll Norton and if you going on the net i recommend AVG and Super anti spy, these can be downloaded from the following sites. [AVG|free.grisoft.com/doc/2/] and [ANTI SPY|[http://www.superantispyware.com/]]

You see as rgreen said it is a trial version so everything will not be available and it will not run as well as the full version. So i if you like Office 2007, then i recommend you to get it, but its not that great if you have 2003 and you don't need all new upgrades then i can say keep to 2003, as i have 2007 and its more confusing, but i needed to find out about it, but if you are advanced user then sure get 2007, as also when you buy office 2007 legally you can put it on three computers.

[rgreen4]

The three installation rule is only for Home & Student. The other versions (which are more expensive are one installation per license). Some complain about the (non-commercial use) tag in the tope window frame, but for the savings, I don't care. Some who are Outlook users will not like it either as it is not present in the Home & Student edition. I use webmail and download those I want to keep onto my old XP machine with Outlook Express.

Do buy the book - Excell 2007 or Word 2007 - The Missing Manual. It helps guide you through the changes. I started buying that series with Windows 2000 and also have the XP, XP SP2, and Vista OS editions also. They explain in detail without treating you like a dummy, and they are not bare minimum books that rip you off. The Vista book is over 800 pages and the best $35 I ever spent. I still go to it many time. Heck, I still have to look stuff up in the XP book. I don't use the W2K book anymore, since I don't have it on any machine.

[c370872]

Yes the laptop came with Norton installed. But I am not a Norton fan, and so I installed McAffee 8.05 i instead. I am perfectly fine with Word 2003 (actually for interoperability reason it would be better to run Word 2003 since all the others PCs in the house have Word 2003 as well as the one in the office.). So I probably will stick with Word 2003. I will uninstall the Trial Word 2007 on the laptop and install Word 2003 instead.

I do have a question: Does Word 2003 work with Vista ?

Thanks for all of your replies,

Tony

[VladTheImpaler1990]

I am not rearly certain but i am sure it will, but you have to ask someoe that has tried it, but i think it would yes.

[c370872]

I will try and let you know....Thanks again



-Tony

[rgreen4]

c370872 - two comments. First, I have loaded and used Office 2000 on a desktop with Vista and had no problems. I did this in response to a question by another member. I would therefore have to assume you should have not problem with Word 2003 except for the activation which is independent of the OS.

Second comment - if you did not completely remove Norton's by using the Symantec removal tool instead of the Windows add/remove function, it did not completely remove. I usually refer to that as pulling it out by its roots, and it leaves traces everywhere. Most members of this consider McAfee Secuity Suite almost as bad as Norten's. I personally run Avast as an anti-virus and Superantispyware, both free for non-commercial use.

Let us know how it comes out.

[c370872]

Hi,

So that's good to know that Office 2K works w/ Vista...(then Office 2003 will most likely work too !). I will try to do that this weekend.

Wow, I didn't know that McAffee was not well receive like u said. We used it at work and I used it at home for years now without any issues. I was assuming that since it was used at work (big Company w/ 100k+ employees), it must be good. I worked from home sometimes and so they gave it to me for free (for home-use). You're right, I didn't un-install Norton the Semantec way. I guessed I will have to do that to really get it off my machine. Does this Semantec uninstall tool come w/ the install or do you have to download this utility from somewhere else (I couldn't find it on the laptop) ?

Good info...

Thx,

[piyushsingh]

You can download the norton removal tool for the appropriate version from this link :
http://service1.syma...005033108162039

[c370872]

Thanks a lot piyushsingh. You saved me a lot of time searching.....appreciated...



Thx,

[c370872]

Hi,

Yup ! Norton was the culprit. The minute that I uninstall Norton, Word 2007 just fly...I even think it opens faster than the Word 2003 :^0

Thanks folks for all the suggestions and helps.

Considering this ticket closed ! :D

Thanks again...

rgreen4,

You nailed it right on the head w/ your suggestion to uninstall Norton...Good call...Thanks again...

[rgreen4]

I'm glad it worked out for you. Now you understand why the members of this forum don't like NIS. If you got McAfee from work it may only be the anti-virus, not the Security Suite, and may not be as bad.

Apparently since you are not having any problems, then there is no need to change. On some machine the McAfee suite slows down the process also.

Enjoy Office 2007, it is different, but after you get used to it, it's not so bad. If you are looking for the options that used to be in tools, they are not accessed within the application by clicking on the Orb at the top left to open the pulldown menu, and then click on the Option button in the lower right hand side of the menu window. This is the only pull down menu I have found in the Office package, and the Options button opens up all the various settings that you used to find in tools.

[LincolnSpector]

VladTheImpaler1990 said:

I am not rearly certain but i am sure it will, but you have to ask someoe that has tried it, but i think it would yes.

I use Office 2003 in Vista on a daily basis. No problems.



Lincoln