[GoneFishing]

searched the MSFT KB and followed the guide for reinstalling the msi.exe newest version but I keep getting the same error,any ideas?

[mphenterprises]

Hi GoneFishing. The information you have provided so far is not enough to give anyone a sense of what your situation is. You basically just started from your troubleshooting process. When creating Discussions, please be as concise as possible and provide as much information as possible. The more you provide to us, the more effectively we can help you.

- How long have you had this issue?

- When exactly do you get this error message?

- What other troubleshooting techniques have you tried?

- Have you installed any applications recently?

[snorg]

Did you try reregistering the Windows Installer?

[GoneFishing]

On the first if this month I replaced my HD and reinstalled windows, then I installed security software and let it do the updates and hotfixes, that's when the problem started, one of the programs Super AntiSpyware was not running and it was not in the Add/Remove Programs list so I tried to reinstall it, that's when I got the error, so I went to MSFT and updated the msi.exe to 3.1 and followed the guide to install it, then I used the run cmd to use services.msi and started the service and put it on auto and tried to reinstall the app, same results, changed it to manual and tried again, no difference,so I know it's from the updates and hotfixes, but this is getting irratating

[snorg]

GoneFishing said:

>On the first if this month I replaced my HD and reinstalled windows, then I installed security software and let it do the updates and hotfixes, that's when the problem started, one of the programs Super AntiSpyware was not running and it was not in the Add/Remove Programs list so I tried to reinstall it, that's when I got the error, so I went to MSFT and updated the msi.exe to 3.1 and followed the guide to install it, then I used the run cmd to use services.msi and started the service and put it on auto and tried to reinstall the app, same results, changed it to manual and tried again, no difference,so I know it's from the updates and hotfixes, but this is getting irratating


Yabut, yabut.......
Did you try reregistering the Windows Installer?

[GoneFishing]

how about rpc server not available

[snorg]

Well its like they say.....
You can lead a horse to water, but you cant make em drink.

[GoneFishing]

sorry It's 4 AM here and I'm getting tired and making dumb mistakes, restarted the computer in safe mode ans restarted the service, no change in error code

[mphenterprises]

Hi GoneFishing. I know you may not want to try this; but, since this is a new installation, have you tried to reinstall Windows again? This seems like the most clear-cut resolution.

[GoneFishing]

Sady this is the same comclusion I came too

[mphenterprises]

Hi GoneFishing. Well, look on the bright side. At least you did not lose any time or data. :) Since you have this Discussion marked as "Answered," please select the two (2) posts that you feel were "Helpful" and the post that you feel was "Correct."

[GoneFishing]

Hello again, well I started at 9:30 last night and by 1A.M. XP was up and operating again, no hang ups and I made sure the updates were off in all the users profiles and right now life is wonderful,tool me the rest of today to install all the other programs I use but everything works great, logged in and saw the forums will be closed for a while on the 30th for a Jive update, hats off to the tech dept, hope that it's quick and painless and the load speed improves afterwards, this will be the last post in the thread but it's a good one,all's well, thanks for all the help and I've got steam up and running so I'm downloading some demo games, happy, happy, happy

[mphenterprises]

Hi GoneFishing. I am glad to see that your situation has been resolved. Normally, in such a recent installation, it is best to just start over and reinstall again. Now, if you got the same error message after the second installation, that would be an issue.