[Kenny7443]

Hello:I have 3 media players.Quicktime,Real and Windows.My default is Windows,i checked the file extensions.It won't play anything.When i download a video from my camera it goes under Quicktime format.It was always Windows.When i get video from other people,Windows has no problem playing it.What happened.Thnx


This is the error message.Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.

[mphenterprises]

Hi Kenny and welcome to the PCWorld Communities. :D




First, I have changed your Discussion title to give a clearer indication of your question. For future reference, please be as descriptive as possible in both the heading of your Discussion as well as the post itself.

Now, can you please provide a little more information? In what format are the videos from your camera? I do not want to assume the file type just yet but we can point you in the right direction once we have that information.

[piyushsingh]

* Also , are u trying to say that videos in same format were able to play in wmp earlier but not now ?
* Do you have additional codecs installed ?
* Which version of wmp are u using ?

[Kenny7443]

Hi:Thnx for gettin back to me.All i can say is that it downloads to my com in Quicktime.mov format.

[mphenterprises]

That is what I expected you to say. :-)

Quicktime's default extension is .mov. If you want to associate another application with this extension, you have to do it manually. You can click on this hyperlink to find the steps to associate Windows Media Player with .mov files.

[Kenny7443]

My videos played in Windows,but they don't now.

I intalled a codec awhile ago to play avi.I don't know which one it was.Someone intalled it for me.The trouble seemed to have started after that.I am using WMP 11

[coastie65]

Hi Kenny, Welcome to the forum. I have both Real, and of course, Windows Media Player. Initially, when I played a video from my camera, it played in Media player as that was the default setting. I just got an upgrade to Real and set the default to that player. I don't know what kind of camera you are using ( I am using an HP Mz87v PhotoSmart). Have you got the latest version of Windows Media Player ( I believe it is 11) ? Ok, after going back I see you have the latest WMP. Piyush had some good thoughts concerning the codec as well. You said the problem surfaced after downloading an installing a codec. I would recheck that as well. coastie65

[Evildave]

One of the other media players may have stolen the MOV extension. I believe there's a quicktime panel in the settings dialog that will grab Quicktime file associations back. If that doesn't work, reinstall quicktime.

[mphenterprises]

Kenny7443 said:

My default is Windows.

Hi EvilDave. I believe Kenny wants to use Windows Media Player to view .mov files and not Quicktime.

[Kenny7443]

I tried that and it opens in Windows,but it wont play the file.I can play all my music downloads but not video.If some one sends me a vid then windows will play it.

[mphenterprises]

Okay, well as Piyush and Coastie pointed out, make sure you have the latest Codecs installed on your computer. Here is one that downloaded and I have not had a problem:

K-Lite Mega Codec Pack



As a note, do not change any of the settings and make sure you install all of the codecs and not just a select group.

[piyushsingh]

i wud like to intervene a bit, this codec pack is the best and i have also been using only this one , but one setting you should change during install from the default settings for better results. Just uncheck install windows media player classic .This will only install additional codecs and filter and no separate players. :-)

[mphenterprises]

LOL You know you can intervene anytime you want. LOL Thanks for the additional information.

[Kenny7443]

Thnx everybody for the info.I guess i'll start to learn more about Quicktime.LOL

[mphenterprises]

Kenny, if you do not want to use QuickTime as your default player, you do not have to use it. That's the beauty of having a choice. If you truly want to use Windows Media Player as your main player and all other files work within Windows Media Player, uninstall QuickTime and make sure that you install the K-Lite Mega Codec Pack so that you are up to date on all the latest codecs.

Once you verify that the files from your camera can be played within Windows Media Player, then you can reinstall QuickTime. However, make sure you uncheck all file associates of QuickTime, especially the .mov file you want to play through Windows Media Player.

[Kenny7443]

Hello:Yup i tried it and it works in WMP classic but still not workin on WMP 11

[mphenterprises]

What do you mean? Do you have two versions of Windows Media Player or did you uninstall Windows Media Player 11 and revert back to an earlier version of Windows Media Player?

[Kenny7443]

When i downloaded codec it installe windows classic.Its like the old version of windows 11,which i still have.

[mphenterprises]

Well, that was my fault. I made the suggestion of K-Lite and forgot to mention the Windows Media Classic option. However, Piyush did mention it.

Okay, try this:

- Uninstall both Windows Media Player Classic and QuickTime

- Restart your computer

- Once your computer completely restarts, attempt to play one of your video files with Windows Media Player 11

[Kenny7443]

Hi:Nope,Won't play video only music.Error code C00D11B1