[thekitty]

I have recently purchased a laptop. I honestly did NOT research Vista before I bought the computer. For the most part Vista really doesn't give me any problems. I have, however, found that iTunes is NOT compatible with Vista. Do any of you computer Guru's know any work arounds? I would like to slowly phase out my desktop as it is very old and make the laptop my main computer. Thank you in advance for all your help!

[mphenterprises]

Hi TheKitty and welcome to the PCWorld Communities. :D




I adjusted your Discussion title for you. That being said, I am not sure why you feel iTunes is not compatible with Vista. According to this site, http://www.apple.com/itunes/download/ iTunes is definitely compatible with Vista. What problems are you having?

[thekitty]

Thank you for adjusting my title. When I originally downloaded itunes on the laptop and started adding my cd's all was fine. I did not put too many songs in at that time. About a week or two later, I went to itunes to add more cd's and my computer was not reading the disk drive. After a couple hours of frustration, I called HP helpdesk, since I've only had the computer less than a month. The tech told me that itunes is not compatible with Vista and uninstall itunes and all will be fine. I did uninstall itunes and have not had a problem with my disk drive since. From your question, you haven't had any problems with itunes?

[mphenterprises]

I do not use iTunes because I do not have an iPod. My response was simply stating that iTunes is compatible with Vista. For all technicians, I apologize that the HP technician gave you such a bad piece of information. This is one reason why I thank God everyday that I can troubleshoot my own computer issues.

The fact that your optical drive (CD Drive) was not reading the discs could have been a factor for anything. If you feel like you want to use iTunes, reinstall and see if you have the same issues.

[smax013]

thekitty said:

Thank you for adjusting my title. When I originally downloaded itunes on the laptop and started adding my cd's all was fine. I did not put too many songs in at that time. About a week or two later, I went to itunes to add more cd's and my computer was not reading the disk drive. After a couple hours of frustration, I called HP helpdesk, since I've only had the computer less than a month. The tech told me that itunes is not compatible with Vista and uninstall itunes and all will be fine. I did uninstall itunes and have not had a problem with my disk drive since. From your question, you haven't had any problems with itunes?

The HP tech is a little behind the times. There was a point where iTunes was incompatible with Vista, but that is no longer the case. The HP tech misinformed you. iTunes works just fine with Vista.

[thekitty]

Thank you for your replies. They were very helpful!

[mphenterprises]

With Pleasure. :D



Now, if you have the same issues after reinstalling iTunes, if you decide to do so, create another Discussion detailing your exact situation and we will do our best to help you.