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GeForce 8500 GT Undetected

#21 User is offline   kgklrcia Icon

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Posted 03 April 2008 - 03:32 PM

LMAO!! That is so true! Ok, well Ill post the pictures in a while. Im going to take them right now.
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#22 User is offline   kgklrcia Icon

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Posted 03 April 2008 - 03:52 PM

coastie65 said:

Hi guys, Ok, this thing has been marked as answered, but I'm going to chime in anyway. I've read through this several times. What I didn't see, and this is important, you have to go into device manager and disable the onboard drivers BEFORE installing the card. Again I didn't see any mention of this being done, only that he had gone onto bios to do it. coastie65


Yeah, I tried it and it didn't work. And I don't remember marking this as Answered, I probably messed up.
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#23 User is offline   kgklrcia Icon

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Posted 03 April 2008 - 04:25 PM

Done. http://profile.image...s/user/slunoura

Uploaded some screen shots of it with my camera.
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#24 User is offline   coastie65 Icon

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Posted 03 April 2008 - 04:33 PM

Hey, Well lets see what smax has to say as I didn't really see anything. coastie65
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#25 User is offline   mphenterprises Icon

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Posted 03 April 2008 - 06:33 PM

kgklrcia said:

I don't remember marking this as Answered, I probably messed up.



Hi KGKLrcia. You did not mess up. When you marked one of the previous posts as the correct answer, that automatically turned the Discussion status to "Answered." We see that a lot. We will keep this Discussion going until you feel you have truly solved your problem.

Now, as with Coastie, I did not find anything within your BIOS that would indicate an onboard video card conflict. However, I am not quite sure that is the issue anyway.

I am going to ask a relative basic, but potentially eye-opening question. Did you install the video card before you installed the drivers? The reason I ask is that the vast majority of times, it is always better to install the drivers first and then install the hardware. This is true for all hardware. I really have not had a situation where the onboard video card conflicted with the expansion video card. Now, the sound card is a different situation....
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#26 User is offline   kgklrcia Icon

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Posted 03 April 2008 - 06:47 PM

I can't install the drivers without having the hardware detected by Windows, becuase it gives me this error:

!http://img259.imageshack.us/img259/2339/77203625bx4.jpg|thumbnail=true!
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#27 User is offline   smax013 Icon

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Posted 04 April 2008 - 02:37 AM

coastie65 said:

Hey, Well lets see what smax has to say as I didn't really see anything. coastie65

The only possibility that I saw was the "Onboard Devices Configuration" option under the Advanced settings (picture #10 on the ImageShack page). I did not see a detail shot of that setting, so I don't know if it would lead anywhere or not.
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#28 User is offline   coastie65 Icon

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Posted 04 April 2008 - 04:36 AM

Hi smax,Yeah, I noticed that, but it kinda passed over as I was checking through the other shots.

Hi mph, The way I laid out the installation procedure, was the way that was recommended. That having been said, they may not have changed it, meaning, In my other machine, I only had PCI expansion slots. When I installed the PCI graphics card, BOTH the onboard and PCI graphics adapters were shown in the device manager, so the onboard drivers had to be disabled. Conversely, with a PCI-E expansion slot, when I installed the card, the onboard adapter no longer was being shown in the device manager, just the new PCI-E card. I've always gone ahead and disabled the onboard stuff as a precaution anyway. coastie65
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#29 User is offline   mphenterprises Icon

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Posted 04 April 2008 - 05:04 AM

Hi Coastie. This is definitely true. I can only pull from my personal experience (professional inclusive). This is a very awkward situation and it disappoints me that the vendor is not of more assistance.
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#30 User is offline   coastie65 Icon

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Posted 04 April 2008 - 06:11 AM

Hi mph, Yeah, my personal experience, what little there is, with evga has been positive. What I'm having a hard time getting a handle on is the BioS thing, as I've always worked through the Device Manager on installations of that sort. coastie65
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#31 User is offline   kgklrcia Icon

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Posted 04 April 2008 - 01:21 PM

I did post that, its this one right here:

!http://imgcash6.imageshack.us/Himg379/scaled.php?server=379&filename=cimg0735ox5.jpg&xsize=640&ysize=480!
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#32 User is offline   smax013 Icon

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Posted 04 April 2008 - 03:11 PM

kgklrcia said:

I did post that, its this one right here:

!http://imgcash6.imageshack.us/Himg379/scaled.php?server=379&filename=cimg0735ox5.jpg&xsize=640&ysize=480!

OK. It was not clear as the BIOS appears to "change" phrasing, going from Onboard Devices Configuration (or some such) to Peripheral Configuration.



Thus, I don't see anything about disabling the on board video. You might have to try to get a hold of the computer manufacturer. I am stumped at this point.
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#33 User is offline   coastie65 Icon

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Posted 04 April 2008 - 03:40 PM

I didn't see anything either. As I stated earlier, I usually do that stuff through the Device manager as I don't know of any provisions for disabling drivers through the BioS. coastie65
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#34 User is offline   smax013 Icon

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Posted 04 April 2008 - 03:48 PM

coastie65 said:

I didn't see anything either. As I stated earlier, I usually do that stuff through the Device manager as I don't know of any provisions for disabling drivers through the BioS. coastie65

When disabling on board video (or some such) in the BIOS, you are NOT disabling drivers. You are in essence "removing" the hardware. This is just like if you had a graphics cards and you took it out. Now, you might also have to either remove or disable the drivers for the onboard video in addition to disabling it (much like you must uninstall the drivers of an old graphics card when upgrade to a new one). The point is that you are completely "removing" the items from the computer (it is disabling it or turning it off since you cannot remove onboard video short of getting out a dremel and hacking up your motherboard, but that presents a whole other set of problems and SHOULD NOT BE DONE as I was making a "funny"...in otherwords, kids, don't go dremelling your motherboard :) ).
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#35 User is offline   coastie65 Icon

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Posted 04 April 2008 - 03:53 PM

:^0 :^0 Riiiight. I think my fingers were working overtime and my brain was on vacation on that last post. There was a definite disconnect somewhere. coastie65
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#36 User is offline   kgklrcia Icon

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Posted 04 April 2008 - 05:04 PM

Do you think i should try to uninstall the whole onboard driver completly from Windows then boot the computer again and see what happens?

Oh yeah, and I noticed something. When I disconnect my Monitor it give me a small box on it telling me it's not connected, but when I connect it to the GeForce 8500 that msg disappears but the screen stays blank. Maybe that helps a little bit? Maybe it shows that there is connection between the Monitor and the GeForce but there is no connection between the computer and the GeForce.
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#37 User is offline   smax013 Icon

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Posted 04 April 2008 - 05:12 PM

kgklrcia said:

Do you think i should try to uninstall the whole onboard driver completly from Windows then boot the computer again and see what happens?

Shouldn't hurt to try. If it does not work, you will just have to reinstall the onboard driver. Might want to create a restore point to be on the safe side.


kgklrcia said:

Oh yeah, and I noticed something. When I disconnect my Monitor it give me a small box on it telling me it's not connected, but when I connect it to the GeForce 8500 that msg disappears but the screen stays blank. Maybe that helps a little bit? Maybe it shows that there is connection between the Monitor and the GeForce but there is no connection between the computer and the GeForce.

Probably just means that there is some at least small current/signal coming from the card. It might even be as simple as just more resistance on the DVI port from something being attached (i.e. you might get the same result if the card was not even in the computer...but kind of doubt it).



If completely removing the driver does not help, then I would have to surmise that either there is some major conflict between the onboard video and the new graphics card (kind find this unlikely...even if true, it should still detect the card, but maybe not be able to have the card operate properly) OR it is possible that the PCI-E x16 slot might be bad (i.e. motherboard issue) OR the card might be bad. I forget, have you had any way to test the card in another computer?
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#38 User is offline   kgklrcia Icon

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Posted 05 April 2008 - 06:40 AM

No I havn't tested it on another computer because as I mentioned before, I turened an old one in and I got a new one because we thought the old one was bad so the possiblitly that the card is bad is rare.

I dont know if the PCI-E X16 slot is bad, is there a way to test it?
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#39 User is offline   mphenterprises Icon

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Posted 05 April 2008 - 08:13 AM

kgklrcia said:

I dont know if the PCI-E X16 slot is bad, is there a way to test it?



Hi KGKlrcia. The only way I know of to test any expansion slot is to put a component that you know works in it. Other than that, the suggestion provided by SMax to test the card in another computer is right on point.


Please do not make the assumption that two cards cannot be bad. When I first decided to buy an .mp3 player, I went to Best Buy, bought a Creative Zen, and took it home. It did not work. I took it back, got another one, and before I left the store had the store rep check the player, that one did not work as well. I grabbed a third one, same thing. It seems they had a bad batch of Zen players. I was upgraded to a Zune but that is besides the point.

Yes, the changes are rare that two cards from the same manufacturer, bought from the same place, could be bad; however, it is possible.
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#40 User is offline   kgklrcia Icon

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Posted 05 April 2008 - 08:41 AM

Just forget about it, I don't think this could be solved. I'm going to return the piece to the store and get my money back and I just wont play games lol.

But thanks a lot of the help, and I think its disabling the the onboard card is still the problem but I dont care.

Again thanks alot :)
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