[Ivanovich78]

Hey everyone Ivanovich here, I'm new and i just joined this forum, since i have problems which I'm sure some of you out there might have answers to. I'm in this field of IT but that does not mean i know everything. I'm sure some of you out there are much experienced ,and thanks God for that. Anyway as my subject reads , I'm having problems with windows shutting down and then a blue screen and then a recovery from a serious error. Badpoolheader, Bogus_driver and so on , also i lost all my restore points even my screen saver is messedup and is black blush .Every time it restarts it cames up with a different problem .if there is anybody out there with a solution to this please help.

[mphenterprises]

Hi Ivanovich and welcome to the PCWorld Communities. :D




First, I have changed your Discussion title to give a clearer indication of your question. For future reference, please be as descriptive as possible in both the heading of your Discussion as well as the post itself.

Now, the scenario that you ran through is pretty vague. We really cannot start troubleshooting your issue based on this current information. Please provide more information include all error messages you receive. The more information you provide us, the better we can help you.

[Ivanovich78]

Just as i said before , i installed the Avg anti virus and in that process the my PC blinked once and from then on started to shut down just after booting and giving me a blue screen with fatal error shutdown message saying this IRQLNOTLESSOREQUAL then under that it had stop: 0x0000000AQ (X0000000, 0x00000000,0x00000000,0x804F&&F) then at the bottom it says it did a physical memorydump. This is not only one ,it also does the same and gives the this message same blue screen PAGEFAULTINNONPAGEDAREA.

[techie4fun]

I'm beginning to think these blue screens began after installing AVG. Can you confirm anything you had loaded prior to installing AVG? Is this new Anti-Virus software for you? Are all your drivers up to date?

[Ivanovich78]

It all began after i installed the Avg . I have checked all my drivers and they seems to be working properly . It is telling me to uninstall all the program i had installed lately and the hardware in safe mode.

[piyushsingh]

Ivanovich78 said:

Just as i said before , i installed the Avg anti virus and in that process the my PC blinked once and from then on started to shut down just after booting and giving me a blue screen with fatal error shutdown message saying this IRQLNOTLESSOREQUAL then under that it had stop: 0x0000000AQ (X0000000, 0x00000000,0x00000000,0x804F&&F) then at the bottom it says it did a physical memorydump. This is not only one ,it also does the same and gives the this message same blue screen PAGEFAULTINNONPAGEDAREA.

Sorry but this cant be the error code , Plz recheck the error code. It may not look important but the error ccode has vital information that can help understand this better.
Why i m saying this cant be the error code is that it has "0x0000000AQ" in first place. The last letter "Q" doesnt come in hex. digits (0 to 9 and A to F) . So the code looks wrong to me.

[techie4fun]

In addition to Piyush's post, what AV software did you have prior to AVG and did you completely remove everything before loading AVG?

More info on the error messages within the blue screen may be what we are digging for, for now.