[cllogan]

I biggyback me internet connection (lanset) off of my roommats ISP (ATT). Since he switched over to ATT, I am unable to send email through outlook express. The previous ISP he had there was no problem with sending email. I have contacted my ISP & they gave me some help with the settings & the usual things. But it did not work. So can any one help. I do not want to use lanstes web mail, I want it to go through outlook expres.

OS: win xp media sp2

Email program: outlook expres

[crazy4laptops]

what is lanstes webmail? Do you have a microsoft office version of outlook- 97, 2003, 2007?

Last time i used outlook 2003 with my at&t dsl hookup, it outlook disabled the internet and messed up the dsl modem. At&t had to basically hack the modem to bring me back online.

[cllogan]

I mean going onto lanset's website & send & receive my email through there. the email program that I have is outlook express its the one that comes with mircrsofts internet explore. when I go to sent an email I get an error message saming that the email could not be sent (will post error later today).

[crazy4laptops]

if you have an @att.net e-mail address goto my.att.net and log in to read e-mail

if that doesn't work goto att.net and try your login that way. (even though it says yahoo, it will accept all at&t affiliated e-mails- sbcglobal, bellsouth, etc.)

lanset hasn't been rated high for it's security.

[coastie65]

I don't use outlook express, but have three e-mail boxes. msn, verizon, and earthlink. The first two are with my internet service, and I kept the earthlink mail box after I switched from dial up to fiber. I don't use verizon's and what I did was book mark the earthlink box as I was originally able to click on IE and get it. When I click on web mail in favorites, I get the sign in page for earthlink's mail box. It works just fine, but may seem a bit cumbersome for some folks. coastie65

[cllogan]

my roommate signed up with them, I have my own isp (lanset) that I use. I don;t have an account with att for internet..

[coastie65]

Type in the address of your mail box. When the sign in page comes up right click and add it to favorites. You then should be able to access it from the favorites list. I'm not real sure about trying to piggyback through outlook express. coastie

[cllogan]

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop3.lanset.com', Server: 'smtp.lanset.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

[coastie65]

OK. Try here and see if it is any help. forums.techarena.in/windows-xp-support/802106.htm coastie65

[alchav21]

Okay Cllogan, I think you should just Log into your eMail using IE7, it's more secure that way and you might get less Spam. If you do want to use Outlook Express it does seem like you have the right settings, but AT&T Server is not letting you through. You might try under Servers, "My Server requires Authentication," but I think you will have to talk to AT&T to see what is needed.

[coastie65]

Hi cilogan, I sent you link that may be helpful. You didn'tsay, but I am assuming the OS is Vista as this particular error doesn't seem to occur with XP. coastie

[cllogan]

coatie65 I am using OS: winxp media sp 2 (see original message). alchav21 I have tried to contact at&t through their website but you have to be signed up with them to talk to the tech support.

[coastie65]

OK. I missed that. You can still try the link and see if there is anything helpful in there. coastie

[rgreen4]

cllogan - I'm not sure why you are having this problem. Are you having trouble accessing any general web page through your roommate's connection?

How are you connected, via a router or internet sharing?

For reference, I have an earthlink account that I access via Outlook Express on one machine (to archive my e-mail) as well as via any browser (as webmail), but my ISP is now Windstream DSL. I had now problems when it was Hughesnet satellite either.

You are correct, you cannot deal with AT&T unless you are the account holder. This is why it is important to understand how you are connected. I am connecting via a router so I can access my account from any of my machines.

[alchav21]

Cllogan, there is only one Internet Service Provider, that's AT&T and you are trying to access Lanset eMail Server through them using Port 25. Did you try to put a check in the Authentication box? Your Roommate has to log into their Support and find out what settings have to be changed in Outlook Express. You said you can log in using Web Mail, and I think this is better than Outlook Express. This may be the only way you will be able to use your eMail.

[cllogan]

alchav21 you are correct, I have tried with the box checked in the Authentication box. that was what the tech from lanset had me do. I think that at&t is blocking port 25 on their server. Also I really do not want to use lanset's web email program, I like OE for my email. rgreen4 this only has to do with email. I get my lanset email by using my roommates at&t internet connection. It goes from the modem to a router then to the various rooms in the house. I may have to have my roommate contact at&t to get some answers on their end.

[alchav21]

There are a couple other things there you can set, how about "Log on using Secured Password Authentication?" If those things don't work in the setting maybe your Roommate has to put his log on and password. Check with AT&T.

[coastie65]

As I said, You can maybe do an end around AT&T by using IE or what ever browser you are using and typing in the address of your e-mail provider. If so them book mark it in favorites. coastie

[rgreen4]

If you have general web access to the internet via the routher and the AT&T connection, then you should have e-mail access with outlook express as well.
You mentioned in an earlier post that you go onto the lanset website to check for mail. If you are using outlook express, your OE will connect to the website but not "go on" the website. You may want to check the setting in OE and ensure they are set correctly. To check for mail in a POP3 environment check your settings. Open Outlook Express and along the top horizontal menu click on "tools" and then on accounts in pull down menu. This opens the following dialog box and click on the Mail tab. Before making changes, make note of the current settings in case you want to go back.



Check that the account is correct. If not correct it in properties. Click on properties button and this box opens:



The mail account box is the name that show up in the previous box. Check that it has your name and that the e-mail address is correct.

Lastly, check the servers setting for both incoming and outgoing mail.



Lastly, click on the connection tab and make sure it is set for Local Area Network.

[cllogan]

rgreen4 I have my OE already set up as you have mentioned & have always been using OE, my problem is when I go to send email I ge this error message:
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop3.lanset.com', Server: 'smtp.lanset.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

When I talk about using lanset's web email, I am saying that I would prefer not to use instead of using OE.

but thank you for your info.