Digital Camera Disasters: Will Yours Get Fixed?
Posted 08 January 2007 - 01:38 PM
Posted 04 April 2007 - 03:37 AM
Posted 11 January 2010 - 04:16 PM
I have a 2 year old Canon Powershot S3 IS and has been used very little. Recently it started giving me the "Lens Error, Restart camera" message. I was really disappointed when canon gave me the price to repair it. If that was not enough of an insult, they said I could join the Canon Loyalty Program and get a refurbished replacement for $199. What a JOKE!!!!
This post has been edited by NoMoreCanon: 11 January 2010 - 04:28 PM
Posted 08 February 2012 - 04:59 PM
I bought another Canon product, one of many through the years. I have bought the older film cameras, digital cameras, newer photo printers and countless lenses from Canon.
But then I bought the Canon EOS 7D. I was ready to see some excellence in digital photography, because up until that point, I was not impressed with digital. Many of my friends had gotten into digital when the pixels were around 8MP or less. I shrugged and said that I was going to wait.
Well, I waited and finally in late 2010, I bought the 7D. Every time that I took itout to use it, the results were disappointing and very blurry. A friend of mine convinced me that it was my error and I just needed to use a tripod with it from then on. I put it away and forgot about it and just did not use it much, thinking that he was right.
I took it out of the closet and did some serious tests with many lenses. I realized that the camera was defective. I called Canon support and even had them walk me through yet another test. Sure enough, I had to send it back to Canon.
I waited a week and they finally sent me an email and said that it was out of warranty and that I had to pay $ 182.00 for repairs, without even looking at it.
I am so p----d off, I can hardly stand it. I am mad at myself for listening to some one else telling me that I needed to use it with a tripod only, but, I am mostly angry with Canon for passing that piece of junk off as a real pro camera!
Any ideas, or suggestions are welcome.