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PDF Converter 4 Pro problem

#1 User is offline   RoseEllen Icon

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Posted 15 November 2008 - 01:13 PM

I just bought a Dell Vostro 1500 with XP Pro on it. When I installed my PDF Converter 4 Pro (Scansoft or Nuance) and used it to convert a WordPerfect Document to a PDF, my page does not look like the original page. It messes up my hard indents, in fact, it messes them up in exactly the same way as converting to Word does, it ignores them. This was a main reason for buying the program in the first place to give my WordPerfect documents to others using other word processing software without messing up my formatting. The really odd thing is that the program was previously installed on my Inspiron 1200 with XP Home and worked fine. I have several documents converted from WordPerfect to PDF copied over to the new computer and PDF converter still opens them fine and they look the way I formatted them.

I have tried every setting I can find. Does anyone have any ideas?
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#2 User is offline   Tech4me Icon

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Posted 15 November 2008 - 01:50 PM

Hi Rose. I think you need to do a product activation software again....Since you had it on one pc and transfer to another.

It happened to me before...just call them over the phone or follow this..: support.nuance.com/productactivation/tour.asp
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#3 User is offline   Adama Icon

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Posted 15 November 2008 - 03:06 PM

Hi Rose, and welcome to PCWorld Community.

Does your new Dell have the latest PDF reader from Adobe? Maybe your computer doesn't have the latest upgrade?

You'll find some useful info on Adobe PDF at this link Adobe Reader 9 However, I did not check to see if it is for Vista or for XP.
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#4 User is offline   lilxkid24 Icon

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Posted 15 November 2008 - 03:38 PM

use http://www.foxitsoft...df/rd_intro.php foxit instead of adobe reader because its not bloated like adobe and it loads way faster too for pdfs

use this http://www.doc2pdf.net/converter/ if you want to convert from word doc to pdf
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#5 User is offline   number6 Icon

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Posted 15 November 2008 - 03:42 PM

lilxkid,

I use it too. I didn't know it could convert documents to PDF. Is there a plug-in or something for it?
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#6 User is offline   lilxkid24 Icon

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Posted 15 November 2008 - 03:45 PM

foxit? i dont think it can
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#7 User is offline   number6 Icon

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Posted 15 November 2008 - 03:48 PM

Sorry lilxkid, I misunderstood. I'm going to try http://www.doc2pdf.net/converter/ .
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#8 User is offline   RoseEllen Icon

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Posted 15 November 2008 - 09:10 PM

PDF Converter 4 Pro is a program by Scansoft, which is now Nuance. It reads PDFs (just as Adobe Reader and Foxit do), allows you to convert a PDF to an editable document, and turns your word processing, spreadsheet, etc. documents into PDFs so that others can open them without the program you created the document in. Adobe Reader and Foxit do not allow this. My problem is that this program is not converting my documents correctly since I installed it on my new laptop, although it did it correctly on the old laptop. I had registered it again at the time I loaded it on my new laptop, but took the suggestion of trying to register it once more. It allowed me to reregister, but my documents are still not being converted correctly. It is throwing the formatting off, which means is not producing PDFs which still look like my original documents.
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#9 User is offline   Adama Icon

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Posted 16 November 2008 - 11:34 AM

Hi again Rose,

Have you tried their Customer Support ?

It seems like PDF Converter 4 Pro has been upgraded to PDF Converter 5 Professional
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#10 User is offline   RoseEllen Icon

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Posted 16 November 2008 - 12:14 PM

In the process of preparing my old laptop to give to a friend I downloaded Foxit for her use. It seems to be a very good choice to replace Adobe reader. Just out of curiosity I clicked open, switched 'File Type' to All files and tried to open a non-PDF file. It will not do that, but it flashes an offer under the MInimize, Restore, Close buttons to get an add-in that will do that. I did not go any further with it as I have figured out my PDF Converter 4 problem, but if it will be of use to you you might check into the cost.
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#11 User is offline   Adama Icon

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Posted 16 November 2008 - 12:17 PM

Like Lix said, I don't think that Foxit and your PDF Converter are compatible. Maybe that's why you're having this problem: compatibility.
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#12 User is offline   RoseEllen Icon

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Posted 16 November 2008 - 12:21 PM

Thank you to all who tried to help me. I have been worrying my head over this since I first tried to install and use this Wednesday. Today I tried one last thing. I changed the file extention from .doc (which I use for WordPerfect, but which the progam recognizes as a Word document) to .wpd. At that point the progam recognized what it should do and converted correctly. I suspected it would be a simple thing and I did not want to use their customer support as it costs $9.95 for E-mail support. Also I was not sure I would get a correct answer from them because Nuance is notorious for not giving good support.

Thank you all again and I hope this thread and the info about Foxit above helps someone.
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#13 User is offline   MrMojo Icon

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Posted 09 February 2009 - 07:02 AM

Appears to be an "activiation" issue since you're only allowed to use the program on 1 computer (similar to what other software companies are doing with their software).

You'll need to contact Scansoft and tell then that you "moved" the software to a new computer and would like to re-activate the software.

Also, you did not mention which version of Wordperfect you have.

WP has a "built-in" pdf converter since v.12 (before version X3, it's currently version X4) so you do not need a separate pdf converter to convert wpd files to pdf.

When you print, select the "print to pdf" option or when you save, save as "pdf" format.
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#14 User is offline   Dengen Icon

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Posted 07 May 2009 - 07:11 PM

Convert Word to PDF files is easy, google doc, openoffice, wps and the microsoft windows 2007's add-on SaveAsPDF can create PDF files from other document formats.


Moreover, you can use some free online tools to convert your word files to pdf like nitro and so on. Here you can find 4 free online tools.
http://allpdftools.c...pdf-online.html

If you need to convert PDF to Word, I think it is more difficult.
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