[willlfc2007]

when i am conneted to my internet every now and again my internet goes off with the error 633 warning and sumtimes it says there is no dial tone i am running xp

does any 1 know what this problem could be



any help can would be appreciated thanks

[mphenterprises]

Hi Willlfc. Can you detail the exact error message, or at the very least, include a screen shot of the error message? If you choose to include a screen shot but do not know how to do that, please follow the steps within this Document:

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[coastie65]

Hi, As mph stated the information provided was a bit sketchy. That having been said, you may need to go back and reconfigure your dial up. Personally, I would first just uninstall the ISP software and reinstall it and see if that helps. You should also check your modem driver to be sure they are up to date as well. coastie65

[willlfc2007]

i have already unistalled the isp settings and it keeps doin it i will copy and paste the error message when i am next on my pc and it happens again

thanks

[Tunz]

Reinstall the modem.

[willlfc2007]

i have already tried that i think it could be sum fing to do with the device manager but i dunno much about computers

[AuroraDizon]

Find your discs/ or go to your manufacturer's website and look up the model that you have. To access your device manager
(windows xp) Start > control panel > system
click on the hardware tab > device manager
from there locate your modem (make sure you have the proper drives downloaded first because your reinstalling the modem). You can right click from there look for updates etc. If you happen to uninstall it and can't seem to find it again go to device manager and look for yellow question marks. It signifies that your computer recognizes hardware but doesn't have the proper drivers installed.

[willlfc2007]

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!http://img.photobucket.com/albums/v359/willfullard/error.jpg|thumbnail=true!

Message was edited by: AuroraDizon - Fixed images. Use the photo button on the toolbar this forum uses different coding then most. If the images are large please click the thumbnail button.

[Tunz]

It sounds like your modem has gone south.

Do you have some other device using a serial or COM port?

Try uninstalling it in Device Manager. Restart and let it redetect and reinstall that way. I just had one last week with the same error messages that was fixed by doing just that. If that doesn't work, I would buy a new modem. They are only about $20.

[coastie65]

Hi Will, Do you have a dedicated line for the computer or is it shared with your telephone ? coastie