[gale17]

This past week, this spy guard 2008 just popped up from no where. And has been nothing but problems. I tried to get rid of it from my control panel, and it keeps on coming back. It totaly got rid of my desktop picture. Any help out there?

[Flashorn]

Hey gale!!



Well, you are not the only one this week who got infected by one or another

of those bogus antispyware . Now, if you can , download these three apps.

(all free) and run Full Scans. Here is what you do.

First , download , install , and Up-date the definitions (very important) , before

you run a FULL SCAN of your PC. MalwareBytes AntiMalware .



Secondly . download , install and Up-date the definitions (very important) before

doing a FULL SCAN of your PC with : SUPERAntiSpyware .



These scans Will take a long time if they find Any infected files.



Thirdly. I would like you to run this program after you ran both of the other two :

Again , download install and Up-Date the definitions and run the program.

To download . once on the page for RogueRemover , scroll down to the bottom of the

page and use the download link the says "Download from MalwareBytes"

RogueRemover .



Now, when the scans are done in the two first scanners, please , go to the

LOGs tab in MalwareBytes AntiMalware and Copy and Paste the logs that the scanner

has prepared for this day.



For SUPERAntiSpyware , go to the "Preferences" tab then the LOGs tab and Copy and Paste

the contents of the logs for this day.



There is no log for the other security program for you to display.



FLASHORN. !http://forums.pcworld.com/legacyimages/
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[gale17]

Dear Flashorn,

Thankyou for your help. It seemed to take care of my problem. Computers are great, but sometimes they can be so frustrating! Once again, thankyou for your time and help. Happy Holidays and a Happy New Year.

A truly thankful, Gale

[Flashorn]

Hey Gale!!



Glad to be of service. If, for any reason, you should encounter another problem,

please feel free to ask. We have very knowledgeable members on this forum.



Now , to help in Cleaning the Temporary Files that simply clutter your PC, plz ,

download this little .exe called ATF Cleaner from Atribune .

It does not require an install. Just double click on the

.exe and then choose the"Select All" .

!http://forums.pcworld.com/legacyimages/
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Then click on the "Empty Selected" .

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This will take but a few seconds and the BAD Temps Files will be gone.

This program is very safe and will NOT delete necessary files for your

PC to operate properly.



IF you use Firefox then once the first action is complete ,click on the Firefox name

at the top of the program and repeat the procedure.



I also wish you and your's a Very Happy Holiday and the best in the New Year!





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[charo011]

Happy New Year!

i followed what you said step by step and it works.. thank you so much... without your help probably i would still be in limbo on what to do with this computer. i had this problem for a week now.. was wondering what causes my computer to run to slow, frozes a lot and cant even open any site that ive searched. i tried to restore it but it wont work and my antivirus is not working anymore. just last night that i tried to search about this spyguard 2008 coz it started when this bug came and found out what it was. thank you again for the help.. i really do appreciate it.



Have a wonderful New Year!



charo

[Flashorn]

Hey Charo !!



Welcome to PCWorld Community and Happy New Year !



I'm glad that the instructions were of some help to you also.

Now , If your AntiVirus did not pick-up on this threat , could you

plz run this AntiVirus program.

Scroll down to the bottom of the page and Download.

Dr.WebCureIt . This program does NOT require you to install.

and will not interfere with the security programs already installed

on your PC.

It is a .exe that you simply double click on. Once the program is up

click on the Scan button. If it finds any infections plz report those

finds in your next post.



Also , if you would like to rid your PC of those temps files then, follow

the instructions for the ATF Cleaner.



Have a Happy New Year Charo.



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