[jamesromans]

Several years ago, I purchased a software program called 'Audio Surgeon'. Here is the proof of purchase:

I have purchased several computers since I bought Audio Surgeon. When I install the program on a new computer I have to activate it with Voyetra before it will function. I recently built a new computer for myself and when I tried to activate Audio Surgeon Voyetra told me I had installed it on too many computers and refused to activate it. I contacted their support and explained the problem. They informed me they no longer support the program since the program was very old. I couldn't understand why they would refuse my request if they no longer sold or supported the program.

Today, January 11, 2009 I signed onto their site and they are still offering purchases and downloads of this program. I will advise anyone considering a purchase of this software ( and any other of their products ) to avoid doing business with them. There is other software on the market that will accomplish the same results and some of is available without charge. If anyone is having the same problem, contact me as I am considering a lawsuit against Voyetra.






Edited by MPHEnterprises - Please do not post your personal information within the forums for your own security and privacy. That includes phone your email address(es), your address, your phone number, the serial number to your computer, or any product keys related to software or the Operating System.

[jamesromans]

Voyetra is still selling this program from their Website. I just downloaded a trial copy to test whether thay are still selling it.

This is a copy of mail received from Voyetra:


{font:Courier New}{size:2}Dear James Romans,{size}{font}

{font:Courier New}{size:2}{size}{font}

{font:Courier New}{size:2}This Software is very old. It was purchased on
5/6/2003. It has since been discontinued and it does not support current systems
and technologies. A lot of the features are not supported in new systems and in
some systems it may occasionally crash resulting in data loss. It should be used
in Windows Vista. Since there is no more development for this software, we would
kindly recommend that you use a different software program for your
applications. I am sorry but we do not have any replacement program and we
are no longer developing Software. {size}{font}

{font:Courier New}{size:2}{size}{font}

{font:Courier New}{size:2}We are very sorry for any inconvenience and thank you
for your understanding!{size}{font}

{font:Courier New}{size:2}Happy Holidays!{size}{font}

{font:Courier New}{size:2}Stan,{size}{font}

{font:Courier New}{size:2}Turtle Beach Support Team{size}{font}

{font:Courier New}{size:2}{size}{font}

{font:Courier New}{size:2}Have Questions? Please visit our Web Knowledge
Base:{size}{font}

[droidasv]

jamesromans, on 11 January 2009 - 09:46 AM, said:

Several years ago, I purchased a software program called 'Audio Surgeon'. Here is the proof of purchase:

I have purchased several computers since I bought Audio Surgeon. When I install the program on a new computer I have to activate it with Voyetra before it will function. I recently built a new computer for myself and when I tried to activate Audio Surgeon Voyetra told me I had installed it on too many computers and refused to activate it. I contacted their support and explained the problem. They informed me they no longer support the program since the program was very old. I couldn't understand why they would refuse my request if they no longer sold or supported the program.

Today, January 11, 2009 I signed onto their site and they are still offering purchases and downloads of this program. I will advise anyone considering a purchase of this software ( and any other of their products ) to avoid doing business with them. There is other software on the market that will accomplish the same results and some of is available without charge. If anyone is having the same problem, contact me as I am considering a lawsuit against Voyetra.


very bogus bunch

i am so with you i had this type of program since Packard bell days ...long ago and purchased this way back for 29 bucks to use it again since the 90's...and i just tried to reload it to a new clean computer that had a virus , it would not reload just like in your case i wrote to them similar reply but they added the fact it could seriously harm your computer if you tried to install it and its no longer supported ... Well really ...and how was i suppose to know that before i tried to install it !!!! they are morons and not a trusted and morally minded lot to say the least . they deserve to be sued. they also added like in your letter their are many free version like theirs but, they could help and suggest some links to go too.



Edited by MPHEnterprises - Please do not post your personal information within the forums for your own security and privacy. That includes phone your email address(es), your address, your phone number, the serial number to your computer, or any product keys related to software or the Operating System.