PCWorld Forums

PCWorld Forums: Left Mouse button doesn't work - PCWorld Forums

Jump to content

Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

Left Mouse button doesn't work

#1 User is offline   EllyZelly 

  • Member
  • PipPip
  • Group: Members
  • Posts: 14
  • Joined: 14-January 09

Posted 16 January 2009 - 06:21 AM

Hi all,
My left mouse button (it is built into the computer) doesn't work...the right one does. I cannot open or close any windows. It does not restart, since the options for starting or restarting don't open.
I have a VAIO Sony computer with Vista.
Please help!
Thanks.
0

#2 User is offline   mphenterprises 

  • Elite
  • PipPipPipPipPipPipPipPip
  • Group: Members
  • Posts: 12,259
  • Joined: 19-February 07
  • Location:Philadelphia, PA

Posted 16 January 2009 - 06:31 AM

Hi EllyZelly and welcome to the PCWorld Communities. :D




I have moved this Discussion from the PCWorld Website Community into the Laptops Community.

The resolution may be as simple as a firmware update. Can you please provide the exact model number of your laptop so that we can point you in the right direction?
0

#3 User is offline   EllyZelly 

  • Member
  • PipPip
  • Group: Members
  • Posts: 14
  • Joined: 14-January 09

Posted 16 January 2009 - 06:49 AM

Hi,

It's a 6mmvc ycrt2
0

#4 User is offline   mphenterprises 

  • Elite
  • PipPipPipPipPipPipPipPip
  • Group: Members
  • Posts: 12,259
  • Joined: 19-February 07
  • Location:Philadelphia, PA

Posted 16 January 2009 - 07:01 AM

Not sure what that series of numbers represent but that is not the model number. This information was taken from Sony's website:





For models released Fall 2000 and later

The model name can be found on a small label located in one of the following places:

Notebook Computers: (see picture)

- On the bezel (frame) of the LCD display.
- On the LCD hinge.
- At the top left or top right of the keyboard.




Can you look in one of these locations to provide the model number?
0

#5 User is offline   EllyZelly 

  • Member
  • PipPip
  • Group: Members
  • Posts: 14
  • Joined: 14-January 09

Posted 16 January 2009 - 07:03 AM

it's a VGN-NR285E
0

#6 User is offline   mphenterprises 

  • Elite
  • PipPipPipPipPipPipPipPip
  • Group: Members
  • Posts: 12,259
  • Joined: 19-February 07
  • Location:Philadelphia, PA

Posted 16 January 2009 - 07:04 AM

If that does not work, turn your computer over and look at the bar code similar to this image:

Posted Image



The model number is in the upper left hand corner of the label. Please do not post any other information imprinted on the bottom of the laptop.
0

#7 User is offline   mphenterprises 

  • Elite
  • PipPipPipPipPipPipPipPip
  • Group: Members
  • Posts: 12,259
  • Joined: 19-February 07
  • Location:Philadelphia, PA

Posted 16 January 2009 - 07:05 AM

Perfect. Thanks. One moment.
0

#8 User is offline   mphenterprises 

  • Elite
  • PipPipPipPipPipPipPipPip
  • Group: Members
  • Posts: 12,259
  • Joined: 19-February 07
  • Location:Philadelphia, PA

Posted 16 January 2009 - 07:15 AM

Okay, click on this link:

esupport.sony.com/US/perl/swu-list.pl?mdl=VGN-NR285E®ion[uid=1#div[/u]pos_66]







- Next to where it says, "File Category," click the drop down arrow and select Pointing Device

- Once that section appears, click on the Download File Now button for the Original - Alps® Pointing Device Driver.

- Depending on the browser you are using, select Run or Open instead of Save

- Once the installation is complete, restart the computer





If that does not work for you, please respond back.
0

#9 User is offline   EllyZelly 

  • Member
  • PipPip
  • Group: Members
  • Posts: 14
  • Joined: 14-January 09

Posted 16 January 2009 - 07:35 AM

That works great!

Thank you for your time and help!
0

#10 User is offline   mphenterprises 

  • Elite
  • PipPipPipPipPipPipPipPip
  • Group: Members
  • Posts: 12,259
  • Joined: 19-February 07
  • Location:Philadelphia, PA

Posted 16 January 2009 - 07:38 AM

:D With pleasure. If you need anything else, please let us know.
0

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users