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Internet Explorer Problems

#1 User is offline   Arther Icon

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Posted 21 January 2009 - 05:34 PM

Hello all,



Lately I have been having trouble with IE when opening a page or going from one page to another...ect.. It is taken for EVER to load pages. A lot of the times you will see in the lower left hand corner saying loading 1/10..........2/10.........3/10.....ect.. and some times it does not even load everything on the page. Some times the pages are only half loaded or maybe half the imagies are loaded but the other half are just that little white box with the red X in the middle. Some times I can hit refresh and it might load a few more or maybe nothing. This problem is driving me nuts when trying to surf the net go to my home page ect...



It seems to be mainly related to IE because the games I play on line run perfect (like EQ2) and have just about zero lag. I have tried derag, disk clean up, I have run Avast, Super Anit Spywear, the new version of Advanced windows Care....and nothing major has shown up so I am not sure what else to do or where else to look to figure out why I am having this problem.



I run windows xp
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#2 User is offline   SpiritWind Icon

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Posted 21 January 2009 - 06:05 PM

Posted Image Hi :



Who knows what the dubious "Advanced Windows Care" from IOBit, which last I heard

is based in mainland China, has done to your computer !? Probably it includes a

"Registry Cleaner", which are recommended to be AVOIDED, since there is little

possibility it will provide some benefit contrasted with a potential for doing harm .

And unless you use the FREE Malwarebytes' Anti-Malware, available from

www.malwarebytes.org/mbam.php , you have not done a good job of

checking for malware . IF the SUPERAntiSpyware Scan Results have something

other than "adware/tracking cookies", it would be wise to post its log so Flashorn &

I could look for "clues" of possible hidden malware .
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#3 User is offline   Arther Icon

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Posted 22 January 2009 - 12:25 PM

Thanks I will give that program a try today when I get home from work and see what it finds. So far I have scanned my sytsem with Avast/super antispywear and the new advanced windows care (forget what the new name is). I sorta suspected the advanced windows care so I have already removed it from my pc but I can't say for sure but just seemed like it was right after I started to use that program that I started to have trouble.
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#4 User is offline   Arther Icon

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Posted 22 January 2009 - 04:06 PM

Ok I did run the program you listed and it found 3 files nothing major is seems but I am still getting really slow IE browsing so any other ideas that I can try?



Here is the log:



Malwarebytes' Anti-Malware 1.33
Database version: 1682
Windows 5.1.2600 Service Pack 3

1/22/2009 5:43:55 PM
mbam-log-2009-01-22 (17-43-55).txt

Scan type: Full Scan (C:|)
Objects scanned: 146155
Time elapsed: 20 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEYCLASSESROOTCLSID{87255c51-cd7d-4506-b9ad-97606daf53f3} (Adware.Coupons) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEYLOCALMACHINESOFTWAREMicrosoftWindowsCurrentVersionInstallerFoldersc:program filesadwarealert (Rogue.Adwarealert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:Program FilesAdwarealert (Rogue.Adwarealert) -> Quarantined and deleted successfully.

Files Infected:
(No malicious items detected)
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#5 User is offline   SpiritWind Icon

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Posted 22 January 2009 - 08:24 PM

:D Hi :



What Malwarebytes detected does NOT seem to imply "hidden" malware on your

computer . As I implied earlier, I suspect that "Advanced Windows Care" has "deleted"

and/or "modified" something in your registry that should have NOT have been done .

Since you have uninstalled that program, that means you are unable to have it

"reverse" what it did . At this point, I recommend you try the Windows built-in

Checkdisk Utility and the best Site for Info on this is

www.updatexp.com/windows-xp-chkdsk.html . I recommend you use the "Command

Line" version and start with the exploratory "chkdsk c:" FIRST, to see IF anything is

"detected" according to the "Report" that it issues . IF the "Report" shows there are "Errors",

then run the program again, using the "chkdsk c: /f /r" command . Note there is a blank

space BEFORE EACH "/" .
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#6 User is offline   Arther Icon

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Posted 24 January 2009 - 04:37 PM

Ok I followed those steps and it did not seem to find anything worng or at least i did not seem to fix anything. I am still having the same problem and it is driving me crazy.



Any other ideas to either figure out what is wrong or figure out how to fix it? Please?
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#7 User is offline   SpiritWind Icon

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Posted 24 January 2009 - 04:56 PM

Posted Image Hi :



Next "try" is to use the "System Restore" Capabilities of your Operating System to "restore"

the computer to a time just BEFORE you installed the "Advanced Windows Care" program .

There is an excellent "Tutorial" on HOW to use "System Restore" at

www.bleepingcomputer.com/tutorials/tutorial56.html ; most likely you should focus

on the "Restoring Windows XP to a previous State" portion of the tutorial .
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#8 User is offline   Flashorn Icon

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Posted 24 January 2009 - 05:08 PM

Hey Arther !!



I agree with Spirit that you might be able to get back to normal with System Restore.

If you know when this problem has started then you could Restore to just before.



Another suggestion , did you try to Uninstall IE and re-install? Siince XP came with IE6

installed and part of XP , maybe install IE7 if you don't have it already.



Have you tried to use Firefox Firefox 3.0.5 , to see if this situation resolves itself.



FLASHORN. !http://forums.pcworld.com/legacyimages/
1!
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#9 User is offline   Arther Icon

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Posted 26 January 2009 - 04:34 PM

Well I did use the system restor and it seemed to improve the problem a lot but seems like I am still browing slow just no where and bad as it was. I did the system restore right before I had installed IE7 and that advanced system care...ect.


So how can I improve my IE more because like I said it is working a lot better but still fairly slow? Almost seems like it runs good some times and then other times he just runs really slow. Some pages I go to seem to open up right away and then some seem to open slowly......like the pictures and such seem to take a bit to load and some times not all of them load. On those times when all of them don't load I just get that little white box with the red x so not sure what thats about.



Is there any way uninstall IE6 and reinstall it?



It just seems like the pc is working harder then it should just to open web pages



Thanks a ton for getting me this far.
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#10 User is offline   OlPhilosopher Icon

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Posted 31 January 2009 - 02:31 PM

Arther,

You might want to check your resident virus protection program and its settings. One of the reasons I've changed programs in the past is because some of them take FOREVER to decide if the page you're visiting is "safe". One thing I've noticed about this is that, if your system takes too long analyzing content, the site you're visiting can "timeout" and leave you with nothing when you finally do get the IE window open.
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#11 User is offline   mphenterprises Icon

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Posted 31 January 2009 - 05:01 PM

Arther said:

Is there any way uninstall IE6 and reinstall it?





Hi Arther. Just as a follow-up to this question, no Internet Explorer 6 is embedded deep within Windows and cannot be removed. The only thing that can be done is remove access to Internet Explorer 6 but I do not believe that will resolve your issue.
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#12 User is offline   Arther Icon

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Posted 02 February 2009 - 08:32 AM

The only program I have running that would affect this I think is Avast which is running in the back ground. Could this be affecting my browsing speed?
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#13 User is offline   OlPhilosopher Icon

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Posted 02 February 2009 - 09:52 AM

I run Avast, and the only time it slows things down is when it's doing its auto-update downloads. You could try turning off Auto-updating, and update manually ever couple of days and see if you notice a difference. I have mine set to 720 minutes. I also only run 4 out of 7 of the shields (Standard, Mail, Web and Network) since I don't use the other programs. Avast does seem to take a few seconds to examine out going mail, but that's about it.
I'm sure you've already run some reliable cleaning programs, and defrag'd your drives.

Another thing you might do is go into your Tools > Internet Options > Advanced and below the window showing the options, click on the Restore Advanced Settings (to original defaults) button. You'll have to restart IE then.
Message was edited by: OlPhilosopher
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#14 User is offline   SpiritWind Icon

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Posted 02 February 2009 - 11:08 AM

:D Hi :



I, also, use the FREE Avast Home Edition, though I run 1 more "Provider" than

OlPhilosopher . IF you are using the "Default" Settings, I doubt Avast would be the Cause

of the occasional "slowness" . IF you have done any "modifications" of those Settings, let

us know .

I realize at this point you have not told us the "specific" name of your Operating System,

who is your Internet Service Provider, or the "type" of your Connection ( DialUp, DSL, Cable

etc ), that might provide "Clues" . IF you are interested in having a "Review" of the programs

on your computer, Post the "Uninstall Manager" Log from the FREE "HijackThis" program .
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