Fed Up With Envelope Jams!! Need Suggestions
Posted 05 April 2009 - 10:19 AM
Both all in one printers are HP - the $150.00 models. Is the problem that we need a more heavy duty printer? Would we find better service from a more expensive model? Any suggestions would be appreciated!
Posted 05 April 2009 - 11:07 AM
Posted 05 April 2009 - 12:32 PM
Posted 05 April 2009 - 01:06 PM
Posted 05 April 2009 - 04:26 PM
Posted 05 April 2009 - 06:23 PM
Usually problems in printing envelopes are either a problem in the feed path such as them printing crooked or crinkling which causes jams. One of the common situations is putting too many envelopes in the tray. This was a mistake I made early on on trying to run a number of envelopes in one pass on my Color Laser. I basically filled the tray with envelopes in a manner similar to plain paper. I was greeted with constant jams. Reading the manual revealed that the limit is 10 envelopes at a time. With only 10 in the tray, all 10 went through just fine. I have only printed a couple at a time in the inkjet, but it also lists 10 max in the tray.
Checking the manual for the 6310, it says the max for the tray is 15, but for plain paper it lists 100. Based on that, I would recommend only 10 envelopes at a time. Try that and see if it helps.
Now I am assuming you are trying the normal #10 envelope that is not excessively heavy. Heavy stock envelopes will not go through an inkjet printer because of the sharp turn.
Posted 15 April 2009 - 05:59 AM
Best of luck ...
Posted 09 May 2009 - 10:34 AM
slide the moveable paper guide close up to the other side of the envelope to make sure both sides are held firmly in place. This
helped with the problem of the envelope feeding crooked. Eventually, however, I found that if I had more than one envelope to print,
it was easier to print a labels for the address than it was to print the envelope.