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Spooler SubSystem App error - PC Hell! Help!

#1 User is offline   jbobonline Icon

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Posted 05 April 2009 - 02:49 PM

Spooler SubSystem App error - PC Hell! Help!

I am really hoping someone can help with this because i am
in PC Hell - spent hours and can't figure this out.

HISTORY

1 Had an HP DeskJet and Adobe Pro 6.0 installed - both
worked fine. Used Adobe Pro to make PDFs which I believe uses print spooler to
do so

2. Then made the HUGE mistake of installing an old (circa
2003??) Dell A920 all-in-one printer/scanner/copier

3. After Dell installed, it seemed to take over the system:

a) Adobe Pro would no longer make PDFs/print, HP DeskJet was
"missing/could not find printer"

b) Tried to uninstall and reinstall Adobe and HP DeskJet
using add/remove programs - it would not let me - said Error 1920 Service Print
Spooler (Spooler) failed to start.

Verify that you have sufficient privileges to start system
services. This is baloney as I AM the admin for the computer

4. Finally found a patch/app on the Dell site that
(supposedly) uninstalled (fully?) the Dell A920.

BUT NOW:

5. I am still unable to print/make PDFs

6. When computer starts I am getting errors "Spooler
SubSystem App has encountered an error and needs to close....."

7. I have tried bunch of things to fix #s 5 and 6, including
checking services.msc to ensure spoolsvc.exe set to auto (it is), adding
Spooler as exception in DEP.

8. Also, when I go into services.msc and look at status of
spoolsv.exe it shows "Auto" but always says it is stopped. When I
manually start it, I later get error pop ups when trying to open MS Office docs "Microsoft Visual Basic
Compile Error in hidden module...."

9. I am at a loss - I see MSFT has an article at
http://support.microsoft.com/kb/324757 that MAY be applic/be a fix but the
process they outline is ridiculously complex.

Does anyone have any other suggestions? This is driving me
nuts and I can't print or make PDFs, which I do dozens of times a day.!!!!

My system runs XP SP2.

Thanks!!
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