[thexeez1]

When I boot up my computer I get a small pop-up that says "Error loading C:windows/system 32/pedanawe.dll. , The specific module could not be found."

Can anyone tell me what this means? Thanks Also, I get /wenjalu.dll

/kehitulo.dll

[mcbarker]

I believe you have a trojan infection. More information about your system (OS, etc), and protection (antivirus, spyware/adware, firewall) is needed. In the meantime, download MalwareBytes Anti-Malware. Install, update, and run it, and see what it finds.

[thexeez1]

Hey, thanks for responding. My OS is Windows XP and I'm using AVG Free 8.0 as my anti-virus. I believe my Firewall is still with Microsoft. These things I am still not familiar with. I never know if I have the appropriate programs for my computer. I run AVG and it identified the Trojan Horse(s) and it it repaired them. Can I run MaleBytes without erasing AVG. What do you suggest? Thanks, John

[mcbarker]

MalwareBytes isn't an antivirus program. It detects trojans, adware, and spyware. You don't have to disable AVG to run or install it. What you have is a trojan infecting your system (possibly Virtu-Gen). You may have to run MalwareBytes in your computer's safe mode to get rid of it.

[thexeez1]

What is Safe mode?

[coastie65]

Hi, At start up, start tapping the F8 key. That should take you to the menu screen. Using the arrow keys ( The mouse won't work here ) go up to Safe Mode and hit Enter. Your desktop will come up and you will see the word safe in each corner. Don't worry about the awfull graphics, that is normal. coastie

[thexeez1]

Yeah, I've done this before. I just didn't know it was called "Safe Mode". However, when I did this and the black screen came up it gave me three choices to work from. Of corse I choice the C Drive and then had to click below the C drive as well. But, it just reopened my Windows XP. Am I now in Safe Mode?

[mcbarker]

If you chose "Safe Mode", and the graphics resolution looks screwed up (as Coastie said), then you're in Safe Mode. When entering Windows, there should have been a prompt to let you know that you are in Safe Mode.

If not, what exactly were the three options you had to choose from? C Drive shouldn't have been one of them, unless you pressed the F12 key instead of F8.

[SpiritWind]

:D Hi :
According to a "Private Message" I received last Dec from a certified "Malware Removal

Specialist" who goes by the Name "Temerc" who went to work advising on the

Malwarebytes Support Forums, it is a waste of time to run their program in "Safe Mode" .

Should also have recommended to the person having problems the FREE Version of

"SUPERAntiSpyware" from www.superantispyware.com ; do NOT know if there is

similar advice on its use of "Safe Mode" .

[mcbarker]

Hi SpiritWind. I mentioned that the poster MAY have to run MalwareBytes in safe mode to get rid of the trojan, but I didn't assume that he'd try that as his first choice.
From the information that he gave, it looked like he was infected by one of the Vundo trojans, so I felt that MalwareBytes may have been enough to remove the infection. Installing SuperAntiSpyware might be a good idea, but I got the feeling that the user wasn't very experienced, and decided to go one step at a time.

:D

[smax013]

SpiritWind said:

:D Hi :

According to a "Private Message" I received last Dec from a certified "Malware Removal Specialist" who goes by the Name "Temerc" who went to work advising on the Malwarebytes Support Forums, it is a waste of time to run their program in "Safe Mode". Should also have recommended to the person having problems the FREE Version of "SUPERAntiSpyware" from www.superantispyware.com ; do NOT know if there is similar advice on its use of "Safe Mode" .

To my knowledge, it is still a good idea to run a scan of anti-virus, anti-malware, anti-adware, and anti-spyware programs in Safe Mode in addition to running them in "normal mode" first if one has a problem...i.e. something has been detected (if there is no current program, then don't bother). This is especially true of anti-virus and anti-spyware programs. Some "nefarious" stuff will load into memory and some anti-"stuff" programs have difficulty getting rid of the "stuff" in memory...and some of that "bad stuff" is designed to "replicate" itself back to the hard drive from memory after you run a scan. Booting into Safe Mode dramatically reduces the chances of "bad stuff" loading into memory (if the "bad stuff" is designed to appear as a Micro$oft program/process, then it might still load into memory in Safe Mode), which can mean that killing it on the hard drive will kill it for good. This is why the likes of Avast will do a full "memory" scan of the computer prior to allowing the computer to fully boot into Windoze right after you install it.

[thexeez1]

When I begin to boot up by clicking F8 my black screen says: Select a Boost First Drive

>Removable (floppy)

> Hard Disc (SATA)

> CD Rom (SATA) Those are my three, I clicked Hard Disk

[thexeez1]

Could the items I am talking about be the Nefarious stuff you are talkintg about because I run my AVG and it shows that it has successfully detected and "healed" 5 Trojan viruses. Did it miss these three items b/ they are locked in memory?

[smax013]

Sounds like your BIOS might use the F8 key to get to the boot drive selection screen...this is usually assigned to the F12 key, I believe. Strange.

The other option is the use MSCONFIG to get to Safe Mode. When booted into Windoze, go to the Start Menu and select the "Run..." command. In the resulting window, type in "msconfig" and hit enter. In the resulting window, you should be on the "General" tab...if not, click on it. Then select the "Diagnostic Startup" option from the list and hit the OK button. I don't recall if it will ask to restart at that point or not...if it does not, then restart the computer manually. It should start up in Safe Mode. And I don't recall if it will just "stay" in Safe Mode after the next reboot or if you need to go back to MSCONFIG to put it back into "Normal Startup".

[Flashorn]

Hey smax !!



Actually , if you go to msconfig , the easiest way I found was to

click on the Boot.ini tab and then , check mark Safe Boot and

click on the apply button , next click on the OK button. it will ask

to Restart Now. Click on that and you will be booting in safe mode.

After you are done in safe mode, just do the same in safe mode

and Uncheck the Safe boot box , click on the Apply button and OK.

It will ask to Restart Now. You should do so and you will reboot

in Normal mode.



Click on Boot tab :

!http://forums.pcworld.com/legacyimages/
1!



Next , click on Safe Boot :

!http://forums.pcworld.com/legacyimages/
1!



FLASHORN. !http://forums.pcworld.com/legacyimages/
1!

[thexeez1]

When I did that I got a pop-up that said windows could not find a file "misconfig."

[thexeez1]

All right! You guys are awesome. I went ahead and downloaded the MalewareBytes program and ran it. It detected 15 Trojan viruses and repaired them all. No more of these pesky pop-ups. So, again, I ran the MalewareBytes program NOT in the Safe Mode. Had no choice because I couldn't get into safe mode (I'm going to work on doing that later. I am concerned with my AVG anti-virus and why it wasn't notifying me of these Trojan's. I heard someone speak of SuperAnti-virus, maybe I'll look into that. Everybody, thanks for all your time spent helping me. I really appreciate it. John

[coastie65]

OK that's good to hear. A good free anti virus would Avast! www.Avast!.com The other is SUPERantispyware www.SUPERantispyware.com the free version of that does not offer real time protection though, but is great for a back up scan. coastie

[thexeez1]

Coastie, I looked into AVAST a while ago (a friend recommended it) and I think I did not go with them because I had to purchase after 90 days. Maybe I got that wrong.

[coastie65]

The Home version is FREE. I have it in here. I used to have AVG as well.