[Nam1234]

hi i just reboot my computer becous i had some virus or something like that

then i was going to install word but i needed service pack 2

so i searched for it on the net but couldn't install those cous of some language problem

so i updated my windows with that program that comes with the computer

when i was going to install service pack 2 via automatic windows update it says

C:windowssystem32services.exe is up or used by another program please shut it down or something like that

ive looked on the net for the problem and seen people solved the problem but ive tried their way too and it didn't work



ive tried to look for the place where it is uploaded into to change the name of it but i didnt found it anywhere

ive tried to let my computer install it automatic by setting a time for the computer to search for updates and install it but no yellow warning triangel comes up down to the right corner



plz help me :(

[tek101]

I assume you have office 2007 ....Sp 2 RTM just came out 2 days ago............

To make sure you don't have any malware/spyware that prevent you to run the updates....

Run a complete scan on these ....:

www.malwarebytes.org/mbam.php

[http://www.superantispyware.com/download.html]

Post your OS .....browser ......& pc's info ....if you need more help.

[Nam1234]

i have no malware or virus i just reboot my computer and havent been doing anything since

what was it i was supposed to post again? srry im not that advanced with computers anyway

pc info

microsoft XP home edition

service pack 1

Hwelett-Packard pavilion

AMD Athlon™ 64

3400+

2.21 GHz

1,00 Gb RAM

[tek101]

It was kind of confusing ...Cos....you mentioned "Word" & sp2 ........Thats why I thought your trying to install Office07- SP2 .....coincidently just came out ......

I don't know whats running and blocking the sp2 to install..........Did you sign-in as an Admim....?

Was sp2 came up when you ran "Window Auto update" or you downloaded manually...?

The reason I ask because you might get sp3 with auto update ...which I think it 'd be better or more suitable for your pc.......

What do you mean by "reboot"..was it a reset..... or reformat and reinstall a clean window ........? Did you use the original wds-cds that came with pc....?

Anyway ...check out this link....: support.microsoft.com/search/default.aspx?catalog=LCID%3D1033&query=xp[isp2[/i]install+problems&mode=r]

[Nam1234]

i did not download sp2 from the net..i tried but there was some language problems so i gave up to try that way

the sp2 im talking about is the one who came with my auto update

do you think my computer can have sp3? and if i can how do i get it?

i cleaned my windows and installed it again from a cd the cd that came with the computer

ive checked the link and all microsoft homepages that is supposed to help me but didnt find any answer there

[tek101]

You might find Sp 3 with the language your looking for....... !http://forums.pcworld.com/legacyimages/
1! You have to google it..(Cut&Paste is borken for now...)

Really don't know if your pc is ready for it.......

It'd not hurt to try....

Good Luck.

[Nam1234]

same problem as when im going to install sp2 :/