[anit104]

i need "simple" instructions - thanks - tina

[coastie65]

Hi Tina, First you could start by providing us with the Brand and Model of your printer. Also the OS you are using. coastie

[anit104]

sorry for my repeat question. i bought a hp deskjet f2210 all-in-one series, and using windows xp, sp3. is this what you needed?

[coastie65]

Hi Tina, Yes, that's fine. Did you get a code with that error message as it would be helpful. coastie

[anit104]

hi again. the message is: the print spooler not in service

[coastie65]

Hi Tina, I don't know how helpful this is going to be : h10025.www1.hp.com/ewfrf/wc/document?docname=c00255637&cc=us&lc=en&dlc=en&product=3571753 . I have an HP PhotoSmart C5180 All-In-One. I unstalled the drivers and have nevr really been able to get reinstalled the way they were. It will print and scann Okay, just not as convieniently and haven't got the utilities that came with it. Bit aggravating. I have a step by step, but haven't tried it as yet. I do think it may be a software issue that will require uninstalling and reinstalling the stuff. coastie

[anit104]

hi coastie, sorry but i tried all u had on this last communicate but, it didn't work....it still won't download the new printer i bought and not only that, i havenit been able 2 print anything for 2 yrs now!!!!!!!!!!!!!!!!!!!!!!!!!!!.



any more help would be greatly appreciated. bye, tina

[anit104]

Hi again Coastie: i tried your 2 corrections for my "print spooler" and Midscroft cleaner......still can't install....and more sugestions?

windows clean-up etc was done, per you last instructions

[tek101]

Here is your "simple" solution...: Read this...: www.printer-spooler.com/21/printer-service-malfunction-how-to-repair-print-spooler/

[coastie65]

Hi Tina, Although I am not familiar with that thing tek has posted, it may be worth a try. My issues with HP is in reinstalling the software and not Spool service. It gets to 96% and stalls. :p Sorry, I have been out today and just got back in. coastie

[tek101]

Coastie. Its a long shot in the dark......

Migth work ..though.

[coastie65]

Seeing as how it is a spool.svc issue, it may. Uninstalling the drivers & software and then reinstalling may help. h10025.www1.hp.com/ewfrf/wc/document?docname=c01416164&cc=us&lc=en&dlc=en&product=3571753 coastie

[anit104]

Thank u everyone for your help w/my print spooler problem...i went out over wkend and bought new cpu! now i hv 2 get used 2 vista! :^0 Tina