[jusdaddy28]

my computer no longer will install new programs the run or save box that normally comes up when you try to add or download a program does'nt come up anymore somebody please help me i think i wrecked my computer!!:o(

[bbvammy]

@jusdaddy28

I know coastie and other members going to ask this.

What is your computer's specification?

Did you do anything that lead to this?

]:)

[tek101]

Hey 28.....Post your pc's specs ...Wds ...Browser ...etc........? Whats error messages....?
So we kwon where to start to help you....:p

[Grr8008]

Yes please do post those specifications, along with what Anti Virus App you have. I run Avast and it works great. http://www.avast.com/

Try downloading malwarebytes onto a flash drive a scanning from that.

http://www.pcworld.c...nloads/file/fid,70033/description.html

[coastie65]

Hi, Seeing as how the others have asked for your system specs as well as what you were doing prior to this happening, I won't. One thing you can try is a system restore to an earlier time before this came up and see if that helps. coastie

[jusdaddy28]

dell dimensions 2350 windows xp pentium 4 1.80ghz 1.79ghz,768mb of ram i recently tryed to download firefox and tyred to remove ie 8 after i did that the problem occured i tryed a system restore to an earlier time but the problem still occurs i thought it might of been a firewall issue so i uninstalled my antivirus windows live one care which didnt fix the problem only made it worse becouse now it wont let me reinstall it, i keep digging my self a deeper hole!!!

[SpiritWind]

Hi :

You should provide follow-up Info in your previous Thread at

forums.pcworld.com/thread/57060|t-57060 BEFORE you start a brand new Thread here .

At this point you have provided little helpful Info, such as the SPECIFIC "Name" of your

Operating System and IF it is either 32 bits or 64 bits !? And installing/uninstalling the

2 Browers ( IE-unknown version & firefox-unknown version ) have caused unnecessary

problems ; having Firefox does NOT mean IE should be "uninstalled", since it is needed

to UPDATE/UPGRADE an Operating System .

[coastie65]

I have locked your previous thread. Do Not start a new thread on the same problem as it will prevent you from getting the help you need. In the last thread, i asked you if you were using an administrator account or Users account and never received an answer. To downlod and install programs, you must be running in an adminstrato's account. coastie

[jusdaddy28]

im sorry for posting 2 threads im kinda new at this thing but i am running a administrator account .

[jusdaddy28]

i also found that in the control panel it wont open the internet options icon for some reason also

[coastie65]

OK. In Control Panel, Click on ADD / Remove programs. Once the list is populated, go through it and see if you have a browser listed ( FireFox or IE ). coastie

[jusdaddy28]

ok i dont have firfox anymore but it wont uninstall ie 8 and i think theres some setting in the internet options but it wont open for me this is frustrating!!

[tek101]

I Think your way deep messed-up now...

Try to Boot in " Last known GOOD configuration .." .....

Restart .......as soon as you see dell ...TAPPING (Not press&hold) ....F8 .........Use the arrow ....:

Scroll down to " LAST KNOWN GOOD CONFIGURATION (ADVANCE) .........enter ...enter ........

[coastie65]

This could also be a Malware issue. If you can navigate to the internet, then Download the following and save it to your desk top DO NOT INSTALL IT. If you can do this, then once it is done, close all running programs, then click on the desk top icon to install www.malwarebytes.org & www.SUPERantispyware.com . We'll wait and see how the already recommended things go before continueing as there may be some work needed in the registry in order to reset IE. coastie

[Grr8008]

Coastie, you may have seen... I already reccomended running malwarebytes off a flash drive. I can't really reccomend Superantispyware because of the bad reviews I have seen. I also don't think this would really work as didn't he say he couldn't download anything new?

[coastie65]

Depends on what if anything that may be there. I forgot about the flash drive option you put out there. There is a small chance that he may be able to download and SAVE it to desktop, but unable to download and directly install from the web. I'm not 100% sure on an infection anyway, just covering the bases as it were. If push comes to shove, it may mean a reformat and reinstall will be needed. coastie

[Grr8008]

I don't think there is any need to save it. If you can transfer the program file form another computer to the flash drive then you can run the program right off the flash drive, no strings attached.

[jusdaddy28]

how can i download it to my flashdrive it wont give me an option when i click download

[coastie65]

Yeah, The flashdrive option is the best way to go, if possible.

[coastie65]

Does it recognized the flashdrive when you plug it in?